Job Roles and Titles

Question 1

What are the 3 main groups in the catering industry?

Answer 1

• Management
• Food Preparation
• Food and drink service

Question 2

What is the role of a Manager?

Answer 2

A manager is in charge of the day to day running of the company.
They are also responsible for making a profit and organising every area.

Question 3

What is the role of the Assistant Manager?

Answer 3

They are responsible to the manager and may have work given to them by the manager.
He/she will also be in charge in the managers absence.

Question 4

What is the role of the Head chef?

Answer 4

They are in charge of the kitchen. They can also be referred to as the ‘executive chef’ and are responsible for:-

• Menu planning
• Purchasing
• Costing
• Planning
• Work schedules
• Hygiene

Question 5

What is the role of the Sous (second) chef?

Answer 5

They are directly in charge of production because the Head chef’s responsibilities require spending a great deal of time in the office.
The sous chef takes command of the actual production and minuet by minuet supervision of the staff

Question 6

What is the role of the Pastry chef?

Answer 6

They prepare pastries and desserts.

Question 7

What is the role of the Larder chef?

Answer 7

They are responsible for cold foods,including salads and dressings, pates, cold hors d’oeuvres and buffet items.

Question 8

What is the role of the Sauce chef?

Answer 8

They are responsible for preparing sauces,stews and hot hors d’oeuvres, and sautes foods to order. This is usually the highest position of all the stations.

Question 9

What is the role of the Vegetable chef?

Answer 9

They prepare vegetables, soups, starches and eggs. Large kitchens may divide these duties among the vegetable cook, the fry cook and the soup cook.

Question 10

What is the role of the Assistant chef (commis)?

Answer 10

They help in all areas of the kitchen, generally doing the easier tasks, The Commis chef may be completing basic training to become a chef.

Question 11

What is the role of the Kitchen porters?

Answer 11

They clean up after the chefs, do the washing up and carry goods to and from the store.

Question 12

What is the role of the Restaurant manager?

Answer 12

They are in charge of the restaurant. The manager takes bookings, relays information to the Head chef, arranges training for staff, completes rotas and ensures the restaurant runs smoothly.

Question 13

What is the role of the Head waiter/waitress?

Answer 13

They are second in charge of the restaurant. They greet and seat customers and relay information to the staff. They may also deal with complaints.

Question 14

What is the role of the Wine waiter/waitress?

Answer 14

They are responsible for helping guests to select their wine to accompany their meal.They serve the wine and other alcoholic drinks to the customer.

Question 15

What is the role of the Waiting staff?

Answer 15

They serve customers, clear the tables and check that the customers are satisfied with the service.

Question 16

What are Full time staff?

Answer 16

You have a permanent job all year.
They should have a contract with their terms of employment set out in writing.
They could work set shifts or shifts that change daily depending how busy the establishment is.
They will often work a set amount of days over a seven day week, including weekends.

Question 17

What are Part time staff?

Answer 17

You work on set days of the week, or have set shifts.
They may be employed permanently, but do fewer hours a week than full time staff.
Often working during the busier times of the day such as service of meals.

Question 18

What are Casual staff?

Answer 18

You work for specific functions and are often employed through an agency.
They do not have a contract or set hours to work, but are called in during busier times of the year, such as Christmas.
Often casual staff work for the same establishment each year as they know their way around and know how the company works, however this is not always the case and some casual staff do not know where they will be working until the week before.