K & Q: Chapter 10 Flashcards
(37 cards)
a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable
team
the best way to work with an inter professional team is to?
Allow everyone to be heard
the team leader’s role is to?
ensure that all members have the opportunity to participate and accomplish the work of the team.
committee
a work group with a specific task or goal to be accomplished
a type pf committee that is generally temporary and formed for a specific purpose, for a specific time frame or to accomplish a certain short-term goal
ad hoc committee
a type of committee that is an integral component of the organizational structure
standing committee
type of committee that may be mandated by organizational by laws
standing committee
committee that meets to discuss the concerns of the professional nursing staff
advisory committee
a type of committee that reports back to a council or an executive
advisory committee
what are the 5 stages of group development (Tuckmen and Jensen)
- forming
- storming
- norming
- performing
- adjourning
- group is created
- meet as a team for the first time
- zest and a sense of curiosity, adventure, and even apprehension
- personal interaction and team-building activities
- purpose of the team is clearly identified
Forming
- group relaxes into a more comfortable team setting
- interpersonal issues or conflicts may arise
- feelings of uneasiness
- importance of understanding that conflict is natural and necessary
- differences need to be confronted and discussed
storming
- follows conflict and confrontation
- problems not yet solved
- members have a general understanding of issues and how to go about solving them
- positions have been established
- sense of belonging
- conflict is now cohesiveness
- overcoming barriers
norming
- the most enjoyable phase
- group collaboration, cohesion and solidarity are evident
- members know what their role is
- group is considered mature
- maintaining and improving interpersonal relationships
performing
- consolidation and termination of team activities
- objectives have been met
- progress is reviewed
- evaluation of whether or not the goal was met
adjourning
what are the 5 dysfunctions that a team must overcome (Lencioni)?
- absence of trust
- fear of conflict
- lack of commitment
- avoidance of accountability
- inattention to results
absence of trust
- members must trust each other on a fundamental and emotional level
- must be comfortable being vulnerable
- must be completely open without filters
Fear of conflict
- not afraid to engage in passionate dialog
- don’t hesitate to challenge or question each other in spirit of finding the right solution
lack of commitment
- ensure all opinions are put on the table and considered
- commit to decisions and standards of performance
avoidance of accountability
- do not hesitate to hold each other accountable for adhering to decisions and standards
- don’t rely directly on team leaders as primary source of accountability
inattention to results
- set aside individual needs and focus on what is best for the team
- don’t give in to the temptation to place their egos above the collective results that define team success
initiator
person who gets the ball rolling and defines the group’s problem
coordinator
person who is aware of the. project flow and keeps it going in the right direction
mobilizer
a person who keeps things energized and provides the spark necessary to keep members interested
