Keeping on Track

Question 1

Review the __________ for information needed to appropriately engage stakeholders.

Answer 1

Stakeholder Register

Question 2

Accurate self-assessment includes knowing __________.

Answer 2

Emotional Triggers

Question 3

What does the “SMART” acronym stand for?

Answer 3

• Specific
• Measurable
• Achievable
• Relevant
• Time-bound

Question 4

Incorporate multiple viewpoints. Enable cooperative attitudes and open dialogue to reach consensus and commitment.

Answer 4

Collaborate / Problem Solve

Question 5

Pursue your viewpoint at the expense of others. Offer only win/lose solutions.

Answer 5

Force / Direct

Question 6

The amount of money needed to complete the project.

Answer 6

Estimate to Complete (ETC)

Question 7

A __________ is an event or condition that causes stoppages.

Answer 7

Blocker

Question 8

Using the project schedule to track performance over time.

Answer 8

Bar Charts (Gantt)

Question 9

In agile projects, the __________ facilitates conflict resolution while the __________ is enpowered to resolve conflicts.

Answer 9

PM / Team

Question 10

An __________ is a blocker that prevents the team from achieving its objectives.

Answer 10

Obstacle

Question 11

Tracking cost and effort performance against a planned value.

Answer 11

Earned Value

Question 12

What is a measure of schedule efficiency expressed as the ratio of earned value to planned value?

Answer 12

Schedule Performance Index

* SPI = EV/PV *

SPI above 1 = ahead of schedule

SPI of 1 = on schedule

SPI less than 1 = behind schedule

Question 13

__________ are tangible, consumable items that are given as a result of reaching a specific outcome or achievement.

Answer 13

Rewards

Question 14

Use the __________ approach and style that best suits the situation and the stakeholders.

Answer 14

Leadership

Question 15

Emotional awareness is knowing __________ and being conscious of __________ and __________.

Answer 15

Feelings

Values / Goals

Question 16

Pulling cards to various stages as they are worked on. Physical or electronic boards can track work as it progresses across various stages or categories.

Answer 16

Scrum/Agile/Kanban Boards

Question 17

__________ are various measurements to track quality deliverables, defects, and acceptable output.

Answer 17

Quality Metrics

Question 18

__________ should be appropriate to the stakeholder’s engagement in the project.

Answer 18

Meetings

Question 19

Producing fresh ideas, innovative answers, embracing new approaches, and looking for novel ideas.

Answer 19

Innovation

Question 20

Measurement of the team’s work that has moved from one stage to another stage over a certain time.

Answer 20

Throughput Metrics

Question 21

The realized cost incurred for the work performed on an activity during a specific time period.

Answer 21

Actual Cost (AC)

Question 22

__________ is a measure of the cost efficiency of budgeted resources expressed as the ratio of earned value to actual cost.

Answer 22

Cost Performance Index

* CPI = EV/AC *

CPI above 1 = under budget

CPI of 1 = on budget

CPI less than 1 = over budget

Question 23

The term for how well you know your own emotions.

Answer 23

Self-Awareness

Question 24

What is the authorized budget assigned to scheduled work?

Answer 24

Planned Value (PV)

Question 25

A classification model that groups stakeholders on the basis of their level of authority, their immediate needs, and how appropriate their involvement is in terms of the project.

Answer 25

Salience Model

Question 26

An __________ references conditions that slow down or hinder progress.

Answer 26

Impediment

Question 27

\_\_\_\_\_\_\_\_\_\_ is the measurement of total output from an iteration to attempt to predict future iteration outputs.

Answer 27

Velocity

Question 28

A document that records the team values, agreements, and operating guidelines as well as establishing clear expectations regarding accebtable behavior by project team members.

Answer 28

Team Charter

Question 29

A set metric used to evaluate a team's performance against the project vision and objectives.

Answer 29

KPI

Question 30

What are the (3) variables involved in EVM?

Answer 30

* PV * EV * AC

Question 31

\_\_\_\_\_\_\_\_\_\_ is a methodology that combines scope, schedule, and resource measurements to assess project performance and progress.

Answer 31

EVM

Question 32

A __________ is a barrier that should be able to be moved, avoided, or overcome.

Answer 32

Obstacle

Question 33

What is a tool that groups stakeholders on the basis of their levels of authority and interest in the project?

Answer 33

Power / Interest Grid

Question 34

Emphasize area of agreement. Concede position to maintain harmony and relationships.

Answer 34

Smooth / Accommodate

Question 35

\_\_\_\_\_\_\_\_\_\_ is a measure of schedule performance expressed as the difference between the earned value and the planned value.

Answer 35

Schedule Variance \* SV = EV - PV \* Postive SV = ahead of schedule Zero = on schedule Negative SV = behind schedule

Question 36

A project document including the identification, assessment, and classification of project stakeholders.

Answer 36

Stakeholder Register

Question 37

\_\_\_\_\_\_\_\_\_\_ is the current projected final cost of the project.

Answer 37

Estimate at Completion (EAC)

Question 38

Identifies the strategies and actions required to promote productive involvement of stakeholders in project or program decision making and execution.

Answer 38

Stakeholder Engagement Plan

Question 39

Search for solutions that bring some degree of satisfaction to everyone. Temporarily or partially resolve the conflict through compromise.

Answer 39

Compromise / Reconcile

Question 40

\_\_\_\_\_\_\_\_\_\_ is an intangible, experiential event which is given as a result of the recipient's behavior rather than outcome.

Answer 40

Recognition

Question 41

What are the (5) team development stages?

Answer 41

* Forming * Storming * Norming * Performing * Adjourning

Question 42

This is a lean enterprise technique used to document, analyze, and improve the flow of information or materials required to produce a product or service for a customer.

Answer 42

Value Stream Map

Question 43

Measurement of work that has progressed all the way from plan to completed or delivered.

Answer 43

Cycle Time

Question 44

A type of leadership (commonly used in Agile) which encourages the self-definition, self-discovery, and self-awareness of team members by listening, coaching, and providing an environment which allows them to grow.

Answer 44

Servant Leadership

Question 45

The amount of budget deficit or surplus at a given point in time, expressed as the difference between the earned value and the actual cost.

Answer 45

Cost Variance \* CV = EV - AC \* Postive CV = under budget Zero = on budget Negative CV = over budget

Question 46

\_\_\_\_\_\_\_\_\_\_ is the measure of work performed expressed in terms of the budget authorized for that work.

Answer 46

Earned Value (EV)

Question 47

Handling changing events in a flexible way and handling numerous demands and changing priorites.

Answer 47

Adaptability

Question 48

Retreat from conflict situation. Postpone the issue.

Answer 48

Withdrawal / Avoid

Question 49

The PM heavily influences the __________ and __________ of conflict.

Answer 49

Direction / Handling

Question 50

\_\_\_\_\_\_\_\_\_\_ involves remaining cool under pressure.

Answer 50

Self-Control

Question 51

The term for how well you can regulate your own emotions.

Answer 51

Self-Regulation