Key words

Question 1

BA

Answer 1

Business analyst

Question 2

BAM

Answer 2

Business activity model

Question 3

BAMM

Answer 3

Business analyst maturity model

Question 4

BBS

Answer 4

balanced business score card

Question 5

BPMN

Answer 5

Business process model and notation

Question 6

CARDI(log)

Answer 6

Constraints, assumptions , risks , dependenices and issues (log)

Question 7

CATWOE

Answer 7

Customer, Actor , Transformation ,world view, owner , environment

Question 8

CI

Answer 8

configuration item

Question 9

CMMI

Answer 9

Capability maturity model integration

Question 10

COTS

Answer 10

Commercial off the shelf (software solution)

Question 11

CSF

Answer 11

Critical success factor

Question 12

DBMS

Answer 12

Database management system

Question 13

DCF

Answer 13

Discounted cash flow

Question 14

DMAIC

Answer 14

Define, measure , analyse , improve , control

Question 15

DSDM

Answer 15

Dynamic systems development method

Question 16

ERD

Answer 16

Entity relationship digaram

Question 17

ERP

Answer 17

Enterprise resource planning

Question 18

HR

Answer 18

Human resources

Question 19

IET

Answer 19

Institution of engineering and technology

Question 20

IIBA

Answer 20

International institute of business analysis

Question 21

IMIS

Answer 21

Institute for management of information systems

Question 22

IRR

Answer 22

Internal rate of return

Question 23

IS

Answer 23

Information system

Question 24

IT

Answer 24

Information technology

Question 25

itSMF

Answer 25

IT service management forum

Question 26

KPI

Answer 26

Key performance indicator

Question 27

MoSCoW

Answer 27

must have,should have ,could have ,want to have but wont have this time

Question 28

MOST

Answer 28

Mission , objectives , strategy and tactics

Question 29

NPV

Answer 29

Net present value

Question 30

OSCAR

Answer 30

Objective, scope ,constraints , authority , resources

Question 31

PESTLE

Answer 31

Political , environmental , social ,technological , legal ,environmental

Question 32

POPIT

Answer 32

People, organisation , process ,information , technology

Question 33

RACI

Answer 33

Responsible , accountable ,consulted , informed (chart)

Question 34

RAID

Answer 34

Risks, assumptions , issues , dependencies (log)

Question 35

RASCI

Answer 35

responsible , accountable , supportive , consulted and informed (chart)

Question 36

SARAH

Answer 36

shock, anger , rejection, acceptance , hope

Question 37

SBU

Answer 37

strategic business unit

Question 38

SFIA

Answer 38

skills framework for the information age

Question 39

SMART

Answer 39

specific, measurable , achievable, relevant and time framed

Question 40

SSDAM

Answer 40

structured systems analysis and design method

Question 41

SDLC

Answer 41

systems development life cycle

Question 42

SSM

Answer 42

soft systems methodology

Question 43

STROBE

Answer 43

Structured observation of the business environment

Question 44

SWOT

Answer 44

strength weakness , opportunities ,threats

Question 45

UML

Answer 45

Unified modelling langauge

Question 46

UP

Answer 46

Unified process