Knowing you clients

Question 1

What mights the impairment experience involve in situational characteristics

Answer 1

social stigma, fatigue, pain, discomfort, anxiety, feeling of insecurity, uncertain about future

Question 2

what might situational characteristics predispose the client to

Answer 2

feel overwhelmed, shocked, isolated, misunderstood, sad, helpless, nervous
heightened sensitivity to negativity
w/drawn
highly emotional

Question 3

what is communication style

Answer 3

clients approach to spoken or signed language

Question 4

What are potential problems w/ communication style

Answer 4

Does not communicate 
Refuses to 
Reluctant 
Hyperverbal
rapid/slow

Question 5

When are situational characteristics likely to occur

Answer 5

with new impairment or disease
exacerbated impairment or illness
Medically related crisis

Question 6

What are potential problems to capacity for trust

Answer 6

Extremely cautious
shows lack of interest in therapist
questions therapists approach
engages in behaviors that test the therapists level of commitment

Question 7

What is need for control

Answer 7

degree that a client attempts to direct a therapy session

Question 8

What are potential problems in need for control

Answer 8

strive for unusually high level of control

indifferent, passive, or relinquishes control

Question 9

What is capacity to assert needs

Answer 9

Ability to make needs known

Question 10

What is the ideal in capacity to assert needs

Answer 10

able to discuss needs openly and directly

Question 11

What are potential problems in capacity to assert needs

Answer 11

avoids recruiting assistance or asking for support
asserts needs in indirect, ambivalent, manipulative manner
asserts needs in excessive/demanding manner

Question 12

What is response to change and challenge

Answer 12

The manner in which a client handles change in therapy

Question 13

What is the ideal in response to change and challenge

Answer 13

Accept change, challenge and manage it independently

Question 14

What are potential problems in response to change and challenge

Answer 14

become fearful/anxious
Self doubting
irritated angry
shits down or gives up

Question 15

What is affect

Answer 15

reveals what the client is thinking and feeling and influences the therapists thoughts and emotions

Question 16

What is the ideal of affect

Answer 16

reactions are consistent with circumstances and match the content of what is being communicated

Question 17

What are potential problems of affect

Answer 17

highly emotional
regulation difficulties
doesn’t demonstrate expected level of emotion
inappropriate emotion

Question 18

What is predisposition to giving feedback

Answer 18

Degree and comfortof giving therapist feedback

Question 19

What are potential problems to predisposition to giving feedback

Answer 19

don’t provide feedback
onl provides feedback when positive
provides it in indrect manner
feedback is excessive or overly negative

Question 20

What is predispoistion to receiving feedback

Answer 20

degree of comfort from receiving feedback

Question 21

What are potential problems to reveving feedback

Answer 21

dismisses it
becomes self critical
becomes overly angry
becomes passive aggressive

Question 22

What is response to human diverity

Answer 22

acceptance of differences

Question 23

Potential problems to response to human diversity

Answer 23

refuse to work w/ others
questions therapist about characteristics
makes disrespectful remarks

Question 24

What is orientation towards relating

Answer 24

what a client wants from their therapist

Question 25

What are possible preferences for orientation towards relating

Answer 25

appears to be comforted by therapist capable of self disclosure desires high level of care not prone to self disclosure

Question 26

What is capacity for reciprocity

Answer 26

not interested or capable of having reciprocal relationship capable of minimal level or reciprocity capable of engaging in appropriate level

Question 27

When can a mode be problematic

Answer 27

if used to frequently or inflexible used with wrong client when inconsistent w clients interpersonal needs when timing is not right

Question 28

How to broaden your modes

Answer 28

Locate your comfort zone Genuinenesss-be yourself and the best person you can be style needs to match your personality