Knowing you clients Flashcards

1
Q

What mights the impairment experience involve in situational characteristics

A

social stigma, fatigue, pain, discomfort, anxiety, feeling of insecurity, uncertain about future

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2
Q

what might situational characteristics predispose the client to

A

feel overwhelmed, shocked, isolated, misunderstood, sad, helpless, nervous
heightened sensitivity to negativity
w/drawn
highly emotional

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3
Q

what is communication style

A

clients approach to spoken or signed language

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4
Q

What are potential problems w/ communication style

A
Does not communicate 
Refuses to 
Reluctant 
Hyperverbal
rapid/slow
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5
Q

When are situational characteristics likely to occur

A

with new impairment or disease
exacerbated impairment or illness
Medically related crisis

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6
Q

What are potential problems to capacity for trust

A

Extremely cautious
shows lack of interest in therapist
questions therapists approach
engages in behaviors that test the therapists level of commitment

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7
Q

What is need for control

A

degree that a client attempts to direct a therapy session

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8
Q

What are potential problems in need for control

A

strive for unusually high level of control

indifferent, passive, or relinquishes control

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9
Q

What is capacity to assert needs

A

Ability to make needs known

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10
Q

What is the ideal in capacity to assert needs

A

able to discuss needs openly and directly

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11
Q

What are potential problems in capacity to assert needs

A

avoids recruiting assistance or asking for support
asserts needs in indirect, ambivalent, manipulative manner
asserts needs in excessive/demanding manner

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12
Q

What is response to change and challenge

A

The manner in which a client handles change in therapy

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13
Q

What is the ideal in response to change and challenge

A

Accept change, challenge and manage it independently

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14
Q

What are potential problems in response to change and challenge

A

become fearful/anxious
Self doubting
irritated angry
shits down or gives up

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15
Q

What is affect

A

reveals what the client is thinking and feeling and influences the therapists thoughts and emotions

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16
Q

What is the ideal of affect

A

reactions are consistent with circumstances and match the content of what is being communicated

17
Q

What are potential problems of affect

A

highly emotional
regulation difficulties
doesn’t demonstrate expected level of emotion
inappropriate emotion

18
Q

What is predisposition to giving feedback

A

Degree and comfortof giving therapist feedback

19
Q

What are potential problems to predisposition to giving feedback

A

don’t provide feedback
onl provides feedback when positive
provides it in indrect manner
feedback is excessive or overly negative

20
Q

What is predispoistion to receiving feedback

A

degree of comfort from receiving feedback

21
Q

What are potential problems to reveving feedback

A

dismisses it
becomes self critical
becomes overly angry
becomes passive aggressive

22
Q

What is response to human diverity

A

acceptance of differences

23
Q

Potential problems to response to human diversity

A

refuse to work w/ others
questions therapist about characteristics
makes disrespectful remarks

24
Q

What is orientation towards relating

A

what a client wants from their therapist

25
Q

What are possible preferences for orientation towards relating

A

appears to be comforted by therapist
capable of self disclosure
desires high level of care
not prone to self disclosure

26
Q

What is capacity for reciprocity

A

not interested or capable of having reciprocal relationship
capable of minimal level or reciprocity
capable of engaging in appropriate level

27
Q

When can a mode be problematic

A

if used to frequently or inflexible
used with wrong client
when inconsistent w clients interpersonal needs
when timing is not right

28
Q

How to broaden your modes

A

Locate your comfort zone
Genuinenesss-be yourself and the best person you can be
style needs to match your personality