Known Study Deck IV Flashcards
(96 cards)
This command status term is only used to indicate that incident management is no longer needed but the incident remains open to account for crews remaining on the scene.
Terminate Command
As an investigator in an accident/injury, you will make recommendations for corrective, disciplinary or administrative action. (T or F)
True
Who can authorize the use of hose lines or other firefighting equipment for crowd control?
Fire Chief
In the Four-C communication model, in which step does the sender transmit the message?
Convey
Any employee who witnesses an incident of sexual harassment has a responsibility to report it. (T or F)
True
The supervisors handbook is a guide for use from the point where the supervisor first notes an area of unsatisfactory performance in an employee. Once the employee corrects the problem area, the process is terminated at that step. (T or F)
True
It is appropriate to conduct informal disciplinary action without consulting with the Human Resources Manager. (T or F)
True
A supervisor’s contact form is used with _________
a) regular employees
b) probationary employees
c) monthly probationary employees
d) both regular and probationary employees
D. Both regular and probationary employees
Employees who anticipate a “chewing out” will respond better if the supervisor uses the “sandwich technique”, where criticism is wedged between friendly commendations. (T or F)
False
Asking the question, “was it the straw that broke the camel’s back, or just the straw”, falls into which general category?
a) Balance
b) Substantive, Verify, Investigate
c) Timely
d) Legitimacy
b) Substantive, verify, investigate
Disciplinary action for ___________ reasons are excluded in a supervisor’s right to discipline for just cause.
Arbitrary or capricious
Exceptions may be made in adequate warning an employee of the consequences of his/her conduct for:
a) insubordination
b) drinking of the job
c) unauthorized removal of city property
d) all of the above
d) all of the above
When trying to determine mitigating or aggravating circumstances in contemplating disciplinary action, you should include:
a) period of time since last discipline
b) prior conduct record
c) A and B
d) none of the above
c) both period or time since last discipline and prior conduct record.
In general, under Civil Service rules, probationary employees are entitled to a hearing. (T or F)
False
Typically, an accident/injury investigation should not exceed how many days?
10 working days
If an accident/injury investigation exceeds the time frame and there is a delay, the department head that is assigned the investigation will advise:
a) the Human Resource Manager
b) the Risk Manager
c) the City Attorney and/or Risk Manager
d) the City Attorney and/or Human Resource Manger
c) The City Attorney and/or Risk Manager
When drafting an accident investigation report, it should include the following:
a) Finding of facts, Opinions, Recommendations, and Concluding action.
b) Preliminary statement, Opinions, Recommendations, Final Preparation, and Concluding Report.
c) Preliminary Statement, Finding of Facts, Recommendations, Final Preparation, and Concluding Report.
d) Preliminary Statement, Finding of Facts, Opinions, Recommendations, Final Preparation, and Concluding Action.
d) Preliminary Statement, Finding of Facts, Opinions, Recommendations, Final Preparation, and Concluding Action.
The supervisor handbook can be interpreted to create expressed or implied contractual rights between the city and any employees. (T or F)
False
An alcohol reasonable suspicion determination must be based on observations and facts related to an employee’s condition and /or performance just before or while the employee is to perform work for the city. (T or F)
True
As Battalion Chief and an acting member of the incident management system, job duties would never include serving as the Incident Commander. (T or F)
False
If a supervisor sees employees or stewards violating labor agreement rules regarding discussion Union business, he/she would inform:
a) the employees
b) the employees and if necessary Human Resources
c) Human resources
d) the steward
b) the employees and if necessary Human Resources
As a supervisor, you should not give the steward a “heads up” to department actions being planned. It is better for the steward to communicate through his/her union. (T or F)
False
There is no difference between a request and a grievance and therefore both need to be acted on promptly. (T or F)
False
Employees covered by the Collective Bargaining Agreement (CBA) must request union involvement in a grievance. (T or F)
False