l

Question 1

the use of personal behavior to demonstrate the desired behavior or method to be
learned.

Answer 1

Modeling

Question 2

learning by getting comments or feedback from trainees
themselves, from trainers, or fellow trainees, which can help the individual realize what they
are doing wrong;

Answer 2

Feedback and reinforcement

Question 3

learning through the explanation of training goals and objectives by the trainers
to the trainees

Answer 3

Goal-setting

Question 4

training programs that take into account and accommodate the
individual differences of the trainees in order to facilitate each person’s style and rate of
learning.

Answer 4

Individual differences

Question 5

learning through the giving of frequent opportunities to
trainees to do their job task properly.

Answer 5

Active practice and repetition

Question 6

Implementing the Training Program
Various types of training program implementation include on-the-job training

Answer 6

Designing the Training Program

Question 7

Various types of training program implementation include on-the-job training,

Answer 7

Implementing the Training Program

Question 8

The positive effects of the training program may be seen by assessing the participants’
reactions, their acquired learnings and their behavior

Answer 8

Evaluating the Training

Question 9

Developing employees is a part of an organizations’ career management program and its
goal

Answer 9

Employee Development

Question 10

TYPES OF COMPENSATION

Answer 10

Direct Compensation –
Indirect Compensation
Nonfinancial Compensation

Question 11

– related to fairness; a motivation theory focusing on
employees’ response to the pay that they re

Answer 11

Pay Equity

Question 12

– another theory of motivation which predicts that employees are
motivated to work well because of the attractiveness

Answer 12

Expectancy Theory

Question 13

BASES FOR COMPENSATION

Answer 13

Piecework basis –
Hourly basis
Daily basis –
Weekly basis –
Monthly basis

Question 14

– These are fulfilled through appraisal/evaluation programs
that provide information that may be used as basis for compensation decisions

Answer 14

Administrative Purposes

Question 15

– These are fulfilled through appraisal/evaluation programs
that provide information about employees’ performance

Answer 15

Developmental Purposes

Question 16

performance evaluation method designed

Answer 16

Trait methods

Question 17

performance appraisal method w

Answer 17

Graphic rating scales

Question 18

performance evaluation that requires the rater to choose from
tow statements

Answer 18

Forced-choice method

Question 19

– a behavioral approach to performance
appraisal that includes five to ten vertical scales,

Answer 19

Behaviorally anchored rating scare (BARS)

Question 20

– a behavioral approach to performance appraisal
that measure the frequency of observed behavior

Answer 20

Behavior observation scale (BOS)

Question 21

THREE TYPES OF EMPLOYEES

Answer 21

ENGAGED
NOT ENGAGED
ACTIVELY DISENGAGED

Question 22

The organisational design that had department, wide spans

Answer 22

simple

Question 23

similar or related

Answer 23

functional

Question 24

separate devisions or units

Answer 24

divisional

Question 25

work of group or teams

Answer 25

team design

Question 26

supervised by a project manager

Answer 26

matrix project design

Question 27

not defined or limited

Answer 27

boundary less design

Question 28

recruiting and choosing

Answer 28

recruitment

Question 29

vacancies that have to be filled

Answer 29

selection

Question 30

ask the applicant to answer a set of prepared questions

Answer 30

structured interview

Question 31

no interview guide

Answer 31

unstructured interview

Question 32

assigned to interview the applicant

Answer 32

one on one interview

Question 33

several interviewers

Answer 33

panel interview

Question 34

maslow's hierarchy of needs

Answer 34

physiological safety social esteem self-actualization

Question 35

Mcgregor's theory y and x

Answer 35

theory y- positive theory x- negative

Question 36

established production control system

Answer 36

les wastage

Question 37

help management make business

Answer 37

assist decision making

Question 38

resources can be optimized

Answer 38

production control

Question 39

the amount of sales

Answer 39

break even point

Question 40

expenses have to be paid

Answer 40

fixed cost

Question 41

expenses that changes

Answer 41

variable cost

Question 42

choose to be independent

Answer 42

autonomy or independence

Question 43

love secure jobs and success

Answer 43

security and stability

Question 44

love to be challenged

Answer 44

technical managerial competence

Question 45

wants to lead and make decisions

Answer 45

general managerial competence

Question 46

feel satisfaction

Answer 46

entrepreneurial creativity

Question 47

hire skilled employees

Answer 47

human resource management

Question 48

in charge of the sales

Answer 48

marketing department

Question 49

responsible on crafting a blue print

Answer 49

operation management

Question 50

managing the money

Answer 50

financial management

Question 51

preparation of loan guidelines

Answer 51

credit managers

Question 52

track and create control

Answer 52

cash managers

Question 53

workers of banks, credit companies and other financial institutions

Answer 53

finance managers