L1 - Intro to Industrial & Organizational Psychology

Question 1

In 1933, __________ further strengthened this study calling on organizations to treat workers as people and not a means to an end. He stressed on the importance of employee attitudes, good superior and employee relations and the effects of these on production.

Answer 1

Elton Mayo

Question 2

Father of Industrial psychology, forerunner of applying psychological findings to real life situations.

Answer 2

Hugo Munsterberg

Question 3

Developments on I/O psychology revolved around technological advancements, its effects on work productivity and quality circles which gave birth to?

Answer 3

Total Quality Management
Continuous Quality Improvement
Continuous Process Improvement

Question 4

a change in behavior is seen due to a new stimulus

Answer 4

Hawthorne Effect

Question 5

Unique to the workforce today is the presence of FOUR generations in organizations:

Answer 5

Baby boomers
Gen X
Gen Y
Millennials

Question 6

The first school for professional management was established in ______ (In Pre-World War era)

Answer 6

1881

Question 7

Nowadays, organizations promote ________________ where employees are expected to balance work with their personal lives.

Answer 7

work life integration

Question 8

Munsterberg became the president of the APA in _________

Answer 8

1898

Question 9

looking into different underlying factors that influence the individual

Answer 9

Organizational Psychology

Question 10

In the vast topic of psychology, ___________________ looks at the person in his work environment and studies how different organizational and group elements influence his mind and actions.

Answer 10

industrial and organizational psychology

Question 11

A few years later, _________ gave a speech in the American Psychological Association (APA) where he encouraged psychologists to conduct research on “concrete activities and functions as they appear in everyday life.”

Answer 11

W.L. Bryan

Question 12

When World War 1 came, _________ offered help to the USA military in selecting personnel. Though it took time convincing the military of his techniques, he was later on awarded for his help.

Answer 12

Scott

Question 13

scientific study of an individual, his behaviors and how his mind works

Answer 13

Psychology

Question 14

Pertinent to the development of I/O psychology is the research that _____________ (Operant Conditioning- Reinforcements) did in Beyond Freedom and Dignity where he talked about behavior modification methods in motivating people.

Answer 14

B.F. Skinner

Question 15

The University of Pennsylvania received a donation from __________ to start researches and studies revolving I/O psychology.

Answer 15

Joseph Wharton

Question 16

In 1924, _____________ of the Western Electric Company conducted research on lighting and efficiency. They noticed that as lighting increased, efficiency increased.

Answer 16

Hawthorne Works

Question 17

Psychological scientist ____________ achieved an astounding number of ‘firsts. ‘ An expert in industrial psychology, she was the first woman to become full professor in engineering school at Purdue University in 1935 and she was the first woman elected to the National Academy of Engineering.

Answer 17

Lillian Moller Gilbreth

Question 18

looking into different job functions present in organizations

Answer 18

Industrial Psychology

Question 19

2 focus/fields of IO

Answer 19

(1) focused on scientific research
(2) practice of I/O

Question 20

In 1903, ____________ published books on the application of psychology in advertising called The Theory and Practice of Advertising. In 1909, he became a professor for applied psychology and led the bureau of salesmanship research in Pittsburgh Carnegie Technical University.

Answer 20

Walter Dill Scott

Question 21

In 1913, Munsterberg’s book called the ____________ was one of the top selling books as it tackled principles on selection of employees, work efficiency and its effects on sales, advertising, and marketing

Answer 21

Psychology and Industrial Efficiency

Question 22

At the time of the World War 1, _____________ was the most influential psychologist due to his work on selection of soldiers based on mental health.

Answer 22

Robert Yerkes

Question 23

___________ has been the talk of town since the late 90s and it continues to be a major concern for psychologists because of how it shapes and changes organizations.

Answer 23

Globalization

Question 24

He was known in the industry for being the first to articulate selection and recruitment factors that included appearance and character. He also developed selection tests that measured intelligence and other skills needed in certain jobs.

Answer 24

Walter Dill Scott

Question 25

By World War 2, many I/O practices were greatly improved to include the ___________________ which served as a selection assessment of soldiers.

Answer 25

Army General Classification Test

Question 26

The study of industrial-organizational (I-O) psychology originated in the ___________ in the early ________ through the work of psychologists Hugo Münsterberg and Walter Dill Scott (both of whom were trained by German physiologist and psychologist Wilhelm Wundt)

Answer 26

United States, 1900s

Question 27

_____________ is known for his contribution of revamping work situations to obtain higher productivity for the organization and efficiency for the worker. In 1909, his book called the Shop Management focused on organization’s management’s role in encouraging higher productivity from workers thereby avoiding people’s inclination to slack off at work.

Answer 27

Frederick W. Taylor

Question 28

someone who practices the field, employed in organizations to practice I/O psychology

Answer 28

Practitioner

Question 29

With advanced technological developments, organizations are now being able to conduct their processes ________________.

Answer 29

online and via the worldwide web