L4M2 - DEFINING BUISNESS NEEDS Flashcards

DEFINING BUISNESS NEEDS

1
Q

what types of purchase is there ?

A

Straight Re-buy - An organisation decides to repurchase a product or service without making any changes.
Modified re-buy - organisation decides to repurchase a product or service, but there are some changes to spec
New purchase - organisation is acquiring a product or service for the first time.

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2
Q

Explain Total cost of ownership & whole life costing

A

intro - r+d
growth - rapid sales
maturity - sales start to slow
decline - sales low, product or service withdrawn.

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3
Q

Explain kraljic matrix

A

Non-critical purchases;

Leveraged
HIGH VALUE LOW RISK -
Bottleneck purchases;

Strategic HIGH IMPACT HIGH RISK -

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4
Q

Explain Business cases types of buys

A

INTRO - EXPLAINING THE NEED FOR NEW OR MODIFIED REBUY.

LONG TERM STRATERGY - HOW DOES ALIGN WITH LONG TERM GOALS

BUISNESS REQUIREMENTS - HOW ARE THESE REQUIRMENTS CRITICAL FOR SUCCESS TO THE ORGANISATION

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5
Q

What is Breakeven analysis

A

FIXED COST / CONTRIBUTION = BREAKEVEN

SHOE MANUFACTURE
Fixed Costs: £20,000 (includes rent,
salaries, etc.).

Variable Cost per Unit: £10 (includes raw materials, and labour, etc.).

Selling Price per Unit: £20

£20,000 divided by £20 − £10 = 2,000 units to break even

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6
Q

What is markup and margin

A

Markup = percentage of the cost added margin = profit.

Markup

price - cost to make / Cost = markup percentage

36 -18/18 = 1.00 (100%)

Margin

18 x 1.00 = 36

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7
Q

What is Cost plus pricing

A

this is where a company determines the cost of producing a product or service, and then adds a markup (profit margin) to establish the selling price.

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8
Q

Explain zero-based budgets and purpose of budgets

A

Zero-Based Budgeting is an approach where budgets are built from scratch for each period, with no consideration of the previous budget. Every expense must be justified, and budgets start at zero.

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9
Q

What are the types of market data

A
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10
Q

What are direct costs

A

Direct costs for a florists : flowers, ribbons, wrapping paper

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11
Q

What are indirect costs

A

Indirect costs for a florist: heating, lighting, business, rates.

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12
Q

What is benchmarking

A

Benchmarking is measuring of an organization’s products, services and practices
against a recognized leader in the studied area

Performance Improvement:

  • Identifying areas for improvement and implementing best practices can lead to enhanced overall
    performance.

Competitive Advantage:

  • Benchmarking against industry leaders helps organisations stay competitive and innovative.
    I
    Informed Decision-Making:
  • Data-driven insights from benchmarking support informed decision-making and strategic planning.

Continuous Learning:
* Benchmarking encourages a culture of continuous learning and improvement within an organisation.

Increased Efficiency:
* Adopting best practices identified through benchmarking can lead to increased efficiency and cost savings

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13
Q

what is the supplier preferencing model

A

HOW DOES YOUR SUPPLIER PREFRENCE YOU ? HOW DO THEY SEE YOUR BUISINESS TO THEM ?.. DO YOU HAVE A GOOD REPUTATION.

DO YOU MATTER TO THEM AND DO YOU HAVE ANY CONTINGENCY.

MODEL:

NUSIANCE: SMALL ORDERS, DEMAND ALOT OF ATTENTION…HAVE A CONTINGENCY INCASE THEY WALK AWAY.

STRATEGIC - REDUCE PRICING TO KEEP CUSTOMER OR FIND WAYS TO ADD VALUE.

DEVELOP - MAY BECOME BIGGER IN THE FUTURE, WILL INVEST MORE RESOURCES SUCH AS HOLDING TOOLS ETC.

EXPLOIT - SUPPLIERS SEEK TO CHANGE PREMIUM

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14
Q

Explain Categories of cost entries.

A
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15
Q

what is open book costing ?

A

costs of production or service provision is shared openly between the buyer and the
supplier.

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16
Q

what is the segmentation model

A

Leverage - COST ESTIMATING, VALUE ANALYSIS
strategic - continuous improvement
low impact - COMPETITVE B IDS
critical projects - WHOLE LIFE COSTING

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17
Q

What is the Primary and secondary sources of data.

A

Primary research ia data directly from the source. Researchers - surveys, interviews, observations.

Secondary research is existing data that has been previously
collected by someone else. - industry reports, market studies.

18
Q

What is the Purchase price cost analysis ?

A

Analyses cost of individual materials, components and activities that make up a purchased item - segmentation model

19
Q

LO2

A
20
Q

Explain porters generic strategies

A

Diffrentation
Cost leadership
Focus

21
Q

How are markets segmented e.g geography, customer type

A

Product or service segment
buyer segment
channel segments
geo segments

22
Q

What are some objectives for organizations in different industries

A
23
Q

What are porter five forces

A

Threat of new entrants
Threat of substitute
Bargaining power of suppliers
Bargaining power of buyers
Rivalry

24
Q

Name some Sources of info for drafting specifications

A
25
Q

OWN IT

A

Collecting and analysing data.

outline
wide search
narrowsearch
increace information
Transform sinformation into knowledge.

26
Q

LO3

A
27
Q

What is an “input” what is an
“output” specification

A

input conformance

output - performance
a description of the outputs or outcomes that are expected with the detailed design
of the product or service left to the supplier to decid

28
Q

what is ISO 9001

A

ISO 9001 for quality management systems

29
Q

what is ISO 14001

A

ISO 14001 for environmental
management systems

30
Q

what are Through life contracts

A

Something that roles over .. such as a car insurance

A through-life contract is wide in scope as it is a type of contractual agreement that spans the entire life cycle of a
product, or service, from design and development through operation, maintenance, and ultimately
decommissioning or disposal.

31
Q

what is Standardisation

A

standardising products - standard sscrews at wolf in multiple products.

  • individual parts and compenets (allows larger quantity of product to made at one time
  • the end products they are used in
  • the processes used to make them.
32
Q

what is value analysis

A

Improving the value of product, service or project.

Benefit increases but costs remain the same.

  • find value of each component used
    finding cost reduction opportunities
33
Q

what is value engineering

A

extending the value.

New product or service

kano model.

More lef room on a plane happier customer
Restaurant complies with food standards.

34
Q

what are Steps in an ESI Programme

A
35
Q

explain Risks of over and under specified need.

A
36
Q

what is Stakeholder analysis grid

A
37
Q

Explain seven types of waste - Taiichi Ohno

A

Over-production
Unnecessary motion
Waiting
Transport and handling
Over-processing
Inventory
Defects

38
Q

What does RAQSCI

A

Regulatory
Assurance of Supply
Quality
Service Requirements
Cost
Innovation

39
Q

INFORMATION GENERATED THROUGH A PPCA CAN BE HELPFUL TO IDENTIFY WHICH OF THE FOLLOWING COSTS ?

A

DIRECT AND INDIRECT

40
Q

WHAT IS INPUT
WHAT IS OUTPUT
WHAT IS OUTCOME

A

INPUT CONFORMANCE
OUTPUT PERFORMANCE
OUTCOME - EXPERIENCE