LABORATORY MANAGEMENT

Question 1

A _________ provides physical and personal resources so that an
individual can accomplish his or her duties.

Answer 1

supportive leader

Question 2

A _________ presents rules, orders, or other defined instructions to
the individual.

Answer 2

directive leader

Question 3

A _______ provides low support and direction

Answer 3

delegating leader

Question 4

A __________provides high support and direction.

Answer 4

coaching leader

Question 5

In this style of leadership, group member are also considered as the
part of decision making. This style of leadership is highly flexible.
Leader has the authority to take the final decision.

Answer 5

Democratic leadership

Question 6

In this type of leadership, leader takes decision without considering
the viewpoints of other member. This type of leadership is rarely
seen in any organization.

Answer 6

Autocratic leadership

Question 7

It is very similar to Autocratic leadership. The main difference is that,
in this type of leadership, leaders might consult the group regarding
any topic but the whole authority to take the final decision is in the
hands of leader.

Answer 7

Bureaucratic leadership

Question 8

is basically a supervision type. In this leader
gives reward to the employee for good job. They also give orders
and instructions of what to be done next.

Answer 8

Transformational leadership

Question 9

is a French term which means “Let them do”. So in this
type of leadership members are allowed to take their own decisions.
This type of leadership increases the employee morale but
sometimes may leads an inappropriate result.

Answer 9

Laissez-Faire leadership

Question 10

It is a style of leadership in which top executives of organization
develops tactics and vision for the welfare of the organization. They
play main role in decision making.

Answer 10

Strategic leadership

Question 11

______Is a process of setting goals, planning and/or controlling the organizing and leading the execution of any type of activity.

Answer 11

management processes

Question 12

_____it involves of formulation of what is to be done, how, when, where it is to be done, who is to do it and how results are to be evaluated.

Answer 12

planning

Question 13

______under the process of planning; it means that first of all, the targets to be achieved should be well defined.

Answer 13

crystallization of determination of the corporate objectives

Question 14

_____ under the process of planning; it means that relevant information relating to the objectives should be properly collected and classified.

Answer 14

collection and classification of information

Question 15

____ under the process of planning; comparison of the alternatives in terms of objectives, feasibility and consequences.

Answer 15

development of the alternative courses of action

Question 16

under the process of planning; The manager is often faced with alternative courses of action, sometimes is referred to as the the principle of alternative planning.

Answer 16

selection of optimum courses of action

Question 17

it means that the plans must be detailed and flexible so that they are capable of being readjusted

Answer 17

establishments of policies, procedures, methods, schedules, system standard and budget.

Question 18

The work of task allocation, authority, delegation and relationship establishing by the manager is known as______?

Answer 18

organizing

Question 19

It refers to the continuous process of finding, selecting, evaluating and developing working relationship with current or future employees.

Answer 19

staffing

Question 20

Staffing functions involves the following activities:

Answer 20

1. Forecasting of the number of personnel required.
2. Decide their qualification which is required.
3. Recruitment & selection.
4. Training & development of employees.
5. Performance evaluation of employees.
6. Take the decision relating to the issues like promotion, transfer,
   demotion etc.
7. Prepare a compensation package plan.
8. Maintaining personnel accounts

Question 21

The process organizing involves the following

Answer 21

1. Division of the work in to component activities
2. Assigning people to tasks
3. Defining responsibilities
4. Delegation of authority
5. Establishment of structural relationships to secure co-ordination

Question 22

The ______ responsibility is to carry out physically the activities resulting from the planning & organizing steps.

Answer 22

directing

Question 23

In the following steps in the process of directing, which is not belongs to the group?

Answer 23

maintaining personal accounts

Question 24

16-18. Choose the correct sequence.
1. staffing 2. directing 3. planning 4. controlling
5. organizing

Answer 24

3, 5, 1, 2, 4 or P,O,S,D,C

Question 25

Refers to that permission as well as to the document memorializing that permission.

Answer 25

license

Question 26

Government Licensing Bodies in the Philippines

Answer 26

Food and Drug Administration of the Philippines (FDA), Bureau of Customs (BOC), Bureau of Internal Revenue (BIR), Philippine National Police (PNP), Firearms and Explosive Division
(FED), and Security Management Division (SMD) and Department of Environment and Natural Resources (DENR)

Question 27

How Do You Write a Procedure?

Answer 27

1. Decide what task needs to be detailed.
2. Get background and context for each procedure.
3. Observe employees in day-to-day tasks to understand current
   procedures.
4. Validate procedures in a walkthrough to ensure that users can follow
   them adequately.
5. Ensure that wording and intent in procedures aligns with related
   policies, procedures, and other documents, such as forms or diagrams.

Question 28

A ________ ________ contains
the policies,
guidelines and
processes for the
whole
organization. It
exists to help
employees do their
jobs in an
approved and
consistent manner.

Answer 28

Procedure Manual

Question 29

_______ are high-level guidelines that define the culture of an organization by shaping definitions and providing a framework for daily activities.

Answer 29

POLICIES

Question 30

_________ enumerate lower-level processes and provide steps your employees need

Answer 30

PROCEDURES

Question 31

________ expenses that are associated with output of the operation
such as reagents, quality control, and technologist labor.

Answer 31

Direct costs

Question 32

______ also known as overhead costs—are associated with the
operation, but not directly with its output. Examples of overhead costs
include rent, utilities, and manager salary.

Answer 32

Indirect costs

Question 33

______ change with time or with the level of activity;

Answer 33

Variable costs

Question 34

_________ do not change over time or as the test volume increases
or decreases.

Answer 34

Fixed costs

Question 35

________ is the cost associated directly with adding an additional
unit. Often, the cost of reagents is used for marginal cost.

Answer 35

Marginal cost

Question 36

do not change as the volume of the laboratory
increases or decreases.

Answer 36

Total fixed costs

Question 37

(total fixed costs per total volume) decrease as the
volume increases because there are more tests to apply the fixed costs
against.

Answer 37

Unit fixed costs

Question 38

change as the volume changes; in contrast, the
unit variable cost does not change as volume changes.

Answer 38

Total variable costs

Question 39

Semivariable costs

Answer 39

change in “steps” as the volume changes.

Question 40

will behave in the same way as fixed costs

Answer 40

Indirect or overhead costs

Question 41

based on revenue and expense projections,
both of which are determined by the volume of activity anticipated for the
upcoming budget year.

Answer 41

The operating budget