Law YR4 Flashcards

Question

Duty of candour?

Answer 1

Must be open and honest with patient when something goes wrong with a patients treatment or care which causes or had the potential to cause, harm or distress

Answer 2

1. Put patient's interest first 2. Communicate effectively with patients 3. Obtain valid consent 4. Maintain and protect patient's information 5. Clear and effective complaints procedure 6. Work with colleagues in a way that is in patient's best interests 7. Maintain, develop and work within your professional knowledge and skills 8. Raise concern if patient's are at risk 9. Make sure your personal behavior maintains patient's confidence in you and the dental profession.

Answer 3

Dentists Nurse Hygienist Therapist Orthodontic Therapist Technicians Clinical Technicians

Answer 4

To provide safe, effective dental care of a standard a patient has a right to expect from a reasonable dental practitioner; that is an individual holding themselves out to be someone professing to have the skills that a reasonable competent dental practitioner would have.

Answer 5

Considering the benefits and harms to individual and society; looking at the consequences not just to the individual.

Answer 6

Principles Values Honesty Standards of the Dental team

Answer 7

1. Respect for Autonomy 2. Non-malfeasance 3. Beneficence 4. Justice

Answer 8

Promote the right to self determination Confidentiality, informed consent, promote capacity

Answer 9

The avoidance of harm

Answer 10

To do good

Answer 11

Fairness/ equity - Non discrimination - Equal treatment for equal need Individual vs. population - Rationing - Limits to autonomy

Answer 12

You must not discriminate on grounds of age, colour, culture, disability, ethnic or national origin, gender, lifestyle, marital or parental status, race, religion or beliefs, sex, sexual orientation, or social or economic status.

Answer 13

fair presentation of facts/options not letting your views affect your advice/actions

Answer 14

It is not just about competency You have a specific duty to take appropriate action to protect patients, not just by your own actions but also to protect patients if you or others are unfit to practice.

Answer 15

Data protection Freedom of information Information security Records management

Answer 16

Patient Safety Crime has been committed Public or legal duty The public interest

Answer 17

Patients Colleagues (Dentists / Doctors) Staff Health Boards Scottish Dental Practice Board GDC Police

Answer 18

Any complaint made about NHS services dealt with efficiently and to have it properly investigated. Patients have the right to know: The outcome of any investigation into their complaint. Patients also have the right: To take their complaint to the independent Health Service Ombudsman if they are not satisfied with the way their complaint has been dealt with by the NHS. Patients have the right: To make a claim for judicial review if they think they have been directly affected by an unlawful act or decision of an NHS body or individual

Answer 19

Patients have the right to compensation where they have been harmed by negligent treatment The NHS also commits: to ensure patients are treated with courtesy and they receive appropriate support throughout the handling of a complaint; and the fact that a patient complained will not adversely affect their future treatment The NHS commits when mistakes happen: to acknowledge them, apologise, explain what went wrong and put things right quickly and effectively; and to ensure that the organisation / practitioner learns lessons from complaints and claims and uses these to improve NHS services.

Answer 20

5 Day period when the complaints officer can decide whether the complaint can be dealt with informally - must inform officer if to deal with insufficiently and confirm complainer's agreement If following a formal procedure must acknowledge within 3 working days. Decide whether it requires written or verbal response Give a full response within 20 days, unless impossible and explain when and why the delay Can contact complaints officer again or Ombudsman, within 28 days of response.

Answer 21

- Careful treatment planning and realistic expectations that patients understand - Questionnaires to assess what the patients think about the practice and reacting to their comments - Clinical Governance - Critical Event Analysis

Answer 22

100 hours per cycle Keep a CPD record: - PDP - log activity - document evidence Make an annual declaration: - # of CPD hours Must do at least 10 hours of CPD every 2 years Each CPD activity needs at least 1 GDC learning outcome

Answer 23

- Codifies the numerous Acts and Regulations which formed the basis of anti-discrimination law in the UK. - There is a public sector duty regarding socio-economic inequalities - Places duties on all public authorities and those administering public sector duties

Answer 24

Age Disability Gender reassignment Marriage and civil partnership Pregnancy and maternity Race Religion or belief Sex Sexual orientation

Answer 25

Sexual assault or abuse Violent behaviour Failures in the safeguarding of children or vulnerable adults Being under the influence of alcohol or drugs A health condition which puts patients at risk of harm Serious cross-infection control issues Fraud or theft Not having professional indemnity insurance

Answer 26

Speak up as early as possible Record of the time(s) and date(s) that the incidents you want to raise took place. This helps you present the facts, and facilitates any investigations. It is also a good idea to keep a record of any meetings you have to discuss your concerns, and to keep copies of any correspondence you send or receive about it.

Answer 27

to provide protection for those who raise genuine concerns about wrongdoing or malpractice in the workplace and are victimised and/or dismissed for doing so. crime; someone breaking a legal obligation; a miscarriage of justice; danger to health and safety or the environment; or a cover-up of any of the above.

Answer 28

any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person’

Answer 29

Be processed lawfully, fairly and in a transparent manner Be processed for specified, explicit and legitimate purposes and not in any manner incompatible with those purposes Be adequate, relevant and limited to what is necessary in relation to the purposes Be accurate and up to date Must not be kept for longer than is necessary Be secure.

Answer 30

Mandatory for general anaesthesia and sedation Mandatory for treatment carried out by students from 1st September 2014 Incapacity Certificate under the Adults with Incapacity (Scotland) Act May be a contractual requirement (i.e. employer / Health Board)

Law YR4 Flashcards

(55 cards)