Leadership Final Flashcards
(120 cards)
What is motivation?
The level of commitment, energy, and creativity one puts into something. Two types: intrinsic (internal bc we find it fulfilling) and extrinsic (external, rewards).
What is incentive theory?
People’s behaviors are primarily driven by external rewards and punishments. People behave according to the result, action, or reward they want to obtain. Ex) Jail for people is a punishment to following the rules.
Gets messy bc people begin to act on set standards. Ex) graded vs ungraded assignments
What is Expectancy theory?
Anticipation of rewards drives behaviors. “Hard Work Pays Off”
What 3 areas does Expectancy Theory break up into, and give a brief explanation of each?
Effort (expectancy): The more confident someone feels in their skills and resources, the higher their expectancy, and the more motivated they will be to put in the effort.
Performance (instrumentality): If an individual believes that their performance will directly lead to desirable outcomes like promotion, recognition, or pay raise, their instrumentality is high, leading to increased motivation.
Rewards (Valency): This refers to the individual’s value assigned to the potential rewards.
What is competence theory?
Motivation is derived from the desire to feel competent, masterful, and/or improve skills. It’s when a task completion enhances feelings of competence. Ex) To-Do Lists
What three things go into motivation?
1) Competency: Need to be effective in one’s environment. (ability, strength, intellect).
2) Autonomy: The need to be in control of your goals, behavior, and/or life
3) Relatedness: Need to have close, affectionate relationships with others.
What is motivation via?
Self-determination theory (std)
What is incentive theory similar to?
Agency theory, which is directed more to CEO’s
Describe McClelland’s Need Theory
Proposes that three needs drive people (motivate people): Need for Achievement (desire to accomplish challenging goals and attain high standards, aka challenge stressors), Need for Affiliation (desire for friendly and supportive relationships), and Need for Power (desire to influence and control others).
What is goal-setting theory?
That motivation is maximized by specific and difficult goals. Involves intrinsic and extrinsic theory, focusing on the result and how we will accomplish that goal.
What five characteristics are needed to achieve maximum results regarding goal-setting theory?
CCCFT
(clarity, challenge, commitment, feedback, and task complexity)
How else can we view goal-setting theory?
SMART goals.
(specific, measurable *track progress and evaluate along the way, attainable *challenging but achievable goals, relevant, and timely *specify a deadline and monitor.
What is the sweet spot in goal and task performance?
The sweet spot can be found between the difficult and impossible lines for task performance and goal difficulty, allowing u to focus.
What is Maslow’s Hierarchy of Needs?
Theory that motivation is driven by the 5 needs. At the bottom are physiological needs, safety needs, belongingness and love needs, esteem needs, and self-actualization.
Give a brief description of each of Maslow’s needs.
Physiological needs: Food, water, warmth, rest
Safety needs: Security and safety
Belongingness and love: friends, relationships. Ties back to the Need for affiliation (mcclands) and relatedness (sdt)
Esteem needs: prestige and feelings of accomplishment (competency, need for achievement)
Self- actualization: achieving one’s full potential, including creative activities (autonomy and Need for power)
What are assumptions, the best managing style, and potential outcomes of Agency Theory/Incentive Theory and Self-Determination Theory
Agency/Incentive Theory: common assumptions are that employees dislike work, avoid responsibility, lack ambition, and need constant supervision and external awards. The best management style includes authorization, close supervision, strict rules, and a need for control. Potential outcomes are low job satisfaction, disengagement, and resentment
SDT: assumptions are that employees are inherently motivated, enjoy work, and seek responsibility; they are capable of self-direction and intrinsic motivation. Management styles are autonomy support, encourage self-initiation, and ask task identity. Outcomes are engagement, meaning, job satisfaction, and productivity.
What is sense-giving?
The ability to influence how others interpret and make sense of a
situation, event, or change.
Why does personality matter in the workplace
Personality gives us more insight into:
- What motivates people (job performance)
- Authentic expression (we can create a safe space)
- team dynamics and communication
What is sense-making?
The process of constructing, filtering, framing, and/or creating to better understand a situation or context.
What is sense-giving?
Attempting to shape or influence the sense-making and meaning of the construction of others toward a preferred interpretation or understanding.
What are the five “core job characteristics”?
1) Skill variety
2) Task identity
3) Task significance
4) Autonomy
5) Feedback from the job
Give a brief description of each.
Skill variety: variety in your work in skills and talents
Task identity: Do I have ownership of a task? ex) group project assigning slides
Task significance: How important is that task to other people? How does it impact other people? ex) Nurse, seeing the people they are helping
Autonomy- how much free range do we have to complete the task
Feedback from job: need to know how well or aren’t doing that work, and evaluate the quality of our work. Annual review or opportunities to get feedback
What are the three main elements in the learning process?
Sensory memory, short-term memory, and long-term memory
What is sensory memory?
Brief storage of sensory information, which is forgotten if not attended to. Occurs unconsciously.
Haptic (touch), Echoic (Hear), Iconic (Sight), Olfactory (smell), and gustatory (taste).