Leadership Model Flashcards

(10 cards)

1
Q

List all 10 steps of the Leadership Model

A

Vision, Goals, Plans, Resource Management, Actions, Results Tracking, Follow-Up & Feedback, Coaching, Relationship Techniques, Motivation

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2
Q

List the 4 outside quadrants of the 10 step leadership Model

A

Focusing, Preparing, Executing, Improving

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3
Q

Explain how the human condition “You Are an Agent of Change” can be related to coaching.

A

As a leader your role is to achieve positive behaviour change. By observing, providing feedback, coaching any skills gaps and repeating the chances of positive behaviour change are greatly increased.

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4
Q

Explain how the human condition “Structure Liberates” can be related to coaching.

A

The structure of skills coaching and the processes provided help prepare and liberate you so you can focus on the feedback and skill you are building, not determining the best way to deliver the feedback or skill building.

You may also find that providing a clear structure to follow when setting expectations and articulating the desired skill helps you team member with the clarity of the process and also to understand where the is freedom and where the is a framework you expect.

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5
Q

Explain how the human condition “The Rubber-Band Principle” can be related to coaching.

A

Unless skills’ coaching is regularly completed consistently and reinforced the new skills/behaviour will snap back, just like a rubber band or regress to baseline

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6
Q

Explain how the human condition “The Time Management Law” can be related to coaching

A

You, as the coach, won’t free up your time to coach so you will need to plan it in your daily and weekly plan. You should avoid booking/coaching on the fly. Treatment - Time locking and weekly/daily plans.

You may also find that your coaches will not free themselves up to make the behaviour change if they didn’t want to in the first place. You will need to inspect what you expect on their commitment. Treatment - 48 Hour Rule, Follow-Up and weekly/daily plans.

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7
Q

Explain how the human condition “The Adulthood Problem” can be related to coaching.

A

A coach/leader may feel that conditions are not “prime” for coaching (high workload, lack of resources etc.) so will put off starting to coach until conditions improve. However these issues will often be a “given reality” which will never go away and the leader must accept them and overcome them.

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8
Q

Explain how the human condition “The Uncomfortable Behaviours Principle” can be related to coaching.

A

Coaching for many (both Coach and Coachee) can be uncomfortable behaviour. However quality skills coaching is proven to be beneficial and will produce increased revenue and service improvement. Leaders must manage their own uncomfortable behaviours and those of the people.

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9
Q

Explain how the human condition “get the behaviour change first and the attitude change will follow” can be related to coaching.

A

Where coaching has not been the norm people may initially be hostile to any sort of coaching. It is important that behaviour change is not held hostage to people’s attitudes. It is likely that the positive attitude change will start to occur when the new behaviour is implemented and people discover that it’s not as bad (and possible a lot better) than they had thought and that it produces better outcomes.

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10
Q

Explain how the human condition “Management must be proactive” can be related to coaching.

A

It is management malpractice for a leader to wait on the people asking for coaching. They must be proactive and look for coaching opportunities.

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