Leadership/staffing Flashcards
what is the general definition of a job analysis?
understanding the requirements of the job
what are some examples of job analysis?
- mental/physical tasks
- how the job will be done
- reason the job exists
- qualifications needed
what is job description general definition?
an outline of how the job fits into the organization
examples of job description?
job’s goals, responsibilities, and duties, job title, who job reports too, statement (summary of major minor duties), how job related to other positions of the company
what is job specification?
personal requirements from the employee
examples of job specification?
educational requirements, desired experience, specialized skills or knowledge required, salary range/benefits
What are the different styles of job interviews?
Traditional, knowledge/skills/abilities, and competency based
what are the main components of a post interview ?
observations recorded for rating, narrowing down candidates, check references, decide, notify successful/unsuccessful candidates
what is the first step to staff retention?
find the right people to start with by investing in the interview search process
what is linked in staff retention?
employee and customer satisfaction
how to retain staff with communication?
keep them informed, know what they want, check in
what are 2 important components to staff retention concerning the staff’s values?
leadership and flexibility
what are the parts to job interview?
intro; describe process; describe job; questions; clarifications; closing
