Leading projects, people and teams SoE Flashcards

1
Q

What if certain members of the team don’t adhere to a strict agenda? Is this always appropriate?

A

I believe they are appropriate for more formal situations such as a monthly progress meeting

However, for a DTM a strict agenda may not be necessary, to allow stimulating conversation and the opportunity for all people to pitch in

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2
Q

L2 what was the cause of your colleagues lack of enthusiasm?

A

They felt the ‘handover’ section of the project was not very inspiring. Lots of site visits and snagging/de-snagging & functionality testing.

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3
Q

L3 - What would your further advice be under the contract, if after the frequent meetings the Contractor still was not addressing the defects?

A

I would go to management, escalate with someone more senior in the contractors firm. Explain this is what is happening in my projects and are you aware of it.

If the defect has still not been rectified by the contractor, I would advise the client that the money held back in retention can be used to go to an alternative contractor, once the rectification period has ended.

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4
Q

Who’s ‘we’?

A

myself and the senior QS on the job?

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5
Q

L3 - Fire Consultant Replacement - Was it a resource issue or do you think they had under priced the scope?

A

This did not have the sufficient number of personnel to meet the project deadlines on this job

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6
Q

What was your advice to the client about replacement? Was a fire consultant not needed during Stage 5? How did you about replacing?

A

The fire consultant was replaced immediately.

We had tried to escalate it with higher management within the fire consultancy firm. However, their performance still did not improve.

I asked colleagues who are working on jobs for similar size and nature to this one for a fire consultant recommendation.

The new fire consultant was appointed very quickly, with no effect to the programme.

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7
Q

L3 - Monitoring - Manchester 4 - What were the actions you advised

A

Advised the client to get an M&E consultant to review the AS Builts compared with what was built on site.

Following this review and further team meetings I organised, this prompted the project manager to issue a defective work notice to the contractor.

The frequent meetings allowed for more streamlined communication and faster decision making. The AS Built reviews prompted the PM to investigate the defective work.

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8
Q

What is the difference between leadership, coordination and management?

A
  • Management requires authority over people, to assert control over the project, its team members or its deliverables. Requires organisational structure
  • Leadership does not require organisational structure or set values, but despite this can lead a group into a new direction or setting a new vision for a group that they are willingly going to follow.
  • Coordination is to organise and sequence the projects deliverables in a logical and efficient order
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9
Q

When have you had to adapt your leadership style?

A
  • During Glasgow 1
  • Identified my colleague was lacking motivation and failing to meet deadlines

o I organised an informal chat with him to understand if there was any underlying issues
o I utilised Maslow’s Hierarchy to understand his motivations better
o I suggested him having more exposure to areas of work he had not yet tried
o This increases his performance
o I set up regular calls to monitor the situation

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10
Q

What are the different styles of management you’re aware of?

A

o Autocratic – micro management. Feedback and ideas of team are not considered.

o Democratic – allowing team members ideas to be considered. Team members take on a level of participation in making key decisions.

o Laizes faire – trust in your colleagues to get on with their work. No micromanagement. Employers are free to use their creativity, resources and experience to meet their deliverables.

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11
Q

Give me an example of when you have had to change your management style?

A

o Following an agenda in a progress meeting
o Compared to a design team meeting

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12
Q

What are hard skill sets and what are soft skill sets?

A

o Hard skill sets are more easy to measure and tangible, using programming software, speaking a foreign language, analytical and mental arithmetic skills.

o Soft skill sets are more interpersonal, ability to communicate, public speaking, ability to offer emotional support, empathy and understanding of different personalities

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13
Q

What is Maslow’s Hierarchy?

A

o Categorises a peron’s motivations in a pyramid

o Bottom level is a person’s basic needs – shelter, water

o As it goes up the pyramid, it goes into physiological needs – , love and belonging, accomplishments and interpersonal relationships.

o Then at the top is self-actualisation and desire to be the best

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14
Q

What is included within a PQQ? And have you used one?

A

o Portfolio 1

o Interviewed a potential contractor

o Prior to this I issued a PQQ to test suitability, which included:

o Details of contract particulars

company accounts

o Relevant experience

o Design capacity

o Workload capacity

o Personnel

o Competence and calibre

o H&S records

o Provision of bonds/warranties/PCG

Insurance requirments

This is done through questionnaire and interview process with scoring matrix

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15
Q

How did you offer advice on procurement and contract type?

A

o Advised the client on a Minor Works with Contractor’s Design

o And a JCT Minor Works contract is most appropriate

o Given the small nature of the job - Programme duration & CSA

  • Design portion was the intrusive investigations - contractor decides how they are going to up and remediate.
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16
Q

When have you identified an under performing team member? How did you assess their performance?

A

o Leeds 1

o Fire consultant was under performing

o This was determined by assessing their performance using KPIs and measuring against their scope of services.

o Arranged a meeting to discuss any underlying issues

o Told them to improve their performance and made them aware of their deliverables and time frame

o Monitored the situation closely with regular calls

o In this instance they did not improve their performance

o Escalated it with a more senior employee within the company

o However, at this stage we advised the client not to continue t
heir appointment post contract

o This experience enabled me to work with people in a potentially conflicted environment

o Did not effect programme, was able to appoint a new fire engineer very quickly.

o Utilised the termination clause – failed to fulfil their obligation

17
Q

What are KPIs? And can you give some examples?

A

o Key Performance Indicators

o Fees

o Client satisfaction

o Ability to deliver and meet deadlines

o General skill, knowledge and ability

18
Q

*How else do you assess a team members performance?

A

o Performance appraisals against KPIs

o Monthly reviews/project reviews

o Constantly review the teams scope of services and monitor delivery

o Weekly progress meetings requesting updates on each discipline to provide updates on their deliverables

o Monthly progress meetings

19
Q

During Manchester 4, how did you bring the works to a successful conclusion?

A

o I advised the client of more frequent meetings

o From this I was able to get a better grasp of the situation by bringing all parties together

o I then advised the client that an AS Built M&E review is recommended

o This allowed us to see whether the Cat B works tampered with the Cat A works and whether what was actually built reflected the AS Built drawings

o From this we determined it was a Cat B issue and we advised the client that they were to not allow the Project Manager to release the rest of the retention until the defects had been rectified

20
Q

Are you aware of any key legalisation for Employment Law?

A

o The Health & Safety Etc Act 1974
- Concerns occupational H&S measures in GB
- The act places a duty on employers to protect their mployees health, safety and welfare at work, including protecting other persons outside of work from work related activities.
- Access to H&S advice
- Risk assessments
- Working hours
- Provide training and information to staff

o Employment Rights Act 1996
- Offers protection to employees on matters concerning but not limited to pay, dismissal and grievance.

o The Equality Act
- Is a law which protects employees from discrimination or unfair treatment

21
Q

Are you aware of any other management theorys?

A

o McGregor’s theory

o A theory on ow managers will adopt their management style depending on what motivates their staff

o Theory x – assumes staff dislike their job

o Theory Y – based on staff take great pride in their job

22
Q

How do you record progress on site?

A

o Monitor against agreed programme, quality requirements and cost parameters

o Review whether variations are to scope

o Monitor if the project is within budget or affecting the programme

o Programme slippage reviews and determine if due to contractor’s performance or external standards

23
Q

What are your examples in L2 Leading projects, people and teams?

A
  • Portfolio 1 - PQQ

-Glasgow 1 - identifying a de-motivated colleagues motivations

24
Q

What are your examples in L3 Leading projects, people and teams?

A
  • Consultant underperforming in Leeds 1
  • Glasgow 1 - Contractor failing to rectify defects
  • Manchester 4 - monitoring - incumbent PM and QS were not fulfilling their duty