Learning and Development (10%) Flashcards
(41 cards)
6 Basic Types of Training
- Orientation 2. Basic Skills 3. Updating 4. Teamwork 5. Compliance 6. On the job training
Herzberg’s Two Factor Theory
Motivation (Satisfaction Factors) - Encourage EE do challenging work and realize self potential
Hygiene (Dissatisfaction) - Encourage EE to work to avoid uncomfortable or unpleasant experiences
ADDIE
Analysis, Design, Development, Implementation, Evaluation
Formative Evaluation
Conducted throughout the ADDIE process to inform design and development include needs assessment, job analysis, pilot testing, and pre-testing
Summative Evaluations
Conducted on finished training programs to asses their overall effectiveness; include reaction evals, learning evals, behavior evlas and results
Kirkpatrick’s Method of Evaluating Training Programs
Reaction, learning, behavior, results
6 “I”s of Innovation
Inspiration, Imagination, Ideas, Insights, Invention, Implementation
4 Traditional Career Stages
Exploration, Establishment, Maintenance and Disengagement
5 Leadership Styles
Transformational, Transactional, Laissez-faire, Authoritative, Democratic
McGregor’s Theory X and Theory Y
Theory X- Employees want to do as little as possible and are not interested in taking responsibility for their work
Theory Y - Interested in taking on interesting work and assuming responsibility for that work
Blake-Mouton Managerial Grid
X-axis measures an individual’s concern for production
Y-axis measures concern for other people
3 Stages of Change Process Theory
Unfreezing (change mindset), Moving (implementation), Refreezing (acceptance)
Organizational Development Intervention
Used to address a prob within an org (in regards to change).
Interventions: Strategic (vision or mission/Change management-individuals), Human Process (individual members of org interact/Management by objectives-manager goals), Techno-Structural Interventions (Change work performed/Job rotation)
Management by Objectives (MBO)
A perf appraisal system where EEs and their managers agree to specific goals at the beginning of the rating period and periodically evaluating perf against targets
MBO Process
Set Goals - Create Action Plan - Review Perf - Assess Perf and Reward Meeting Objectives
Six Sigma
An approach to quality mgmt characterized by the basic premise that all business processes can be measured and optimized (reduce manufacturing defects)
DMAIC - Define, measure, analyze, improve, control
Learning Organizations
An org that facilitates continual learning by its employees as part of a strategy that allows it to adapt quickly to changing business circumstances
Senge’s 5 Disciplines that Characterize Learning Orgs
Personal Mastery (experts), Mental Models (perceived beliefs), Shared Vision (future goals), Team Learning, Systems Thinking (patterns)
Pedagogy and Andragogy
Teaching children/adults
5 Assumptions of Adult Learners
Self-concept, Adult Learner Experience, Readiness to Learn, Orientation to Learning, Motivation to Learn
Bloom’s Taxonomy - 3 Learning Domains
Common language for educators
Cognitive, Affective, Phychomotor
Cognitive Domain
Development of skills, knowledge, comprehension, critical thinking
1. Knowledge(remembering), 2. Comprehension (Understanding, 3. Application, 4. Analysis, 5. Evaluation,6. Synthesis (creating)
Affective Domain
Development of emotional reactions and skills.
1. Receiving, 2. Responding, 3. Valuing, 4. Organizing, 5. Characterizing
Psychomotor Domain
Development of student’s ability to function physically and manipulate instruments
1. Perception (guide to physical activity), 2. Set (readiness to act), 3. Guided responses (practice), 4. Complex overt responses (complex movement/pattern) 5. Origination (create new patterns)
