Learning Outcome 1 Flashcards

(83 cards)

1
Q

Who do you interact with?

A

Client, families inter-professional team members, and employers

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2
Q

Accountability

A

State of being responsible and being accountable for one’s actions

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3
Q

Boundaries

A

Limits of an area, subject, or activity

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4
Q

Clarification

A

Making a statement or situation less confused and more understandable

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5
Q

Collaboratively

A

Doing something in a way that involves two or more persons working well together

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6
Q

Conflict

A

Serious disagreement, argument, usually related to different values, opinions, needs, interests and ideas

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7
Q

Effective

A

Being successful at producing or obtaining an intended result

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8
Q

Expectations

A

Behaviours or results that one will or should achieve

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9
Q

Nurse Practitioner

A

An RN who has taken additional education to have a wider scope of practice

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10
Q

HIPA

A

Health Information Protection Act and Regulation

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11
Q

Prioritize

A

Time management practice to determine the order for dealing with items in order of importance

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12
Q

Professionalism

A

Behaving in a manner that demonstrates respect, credibility, and trustworthiness in one’s profession

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13
Q

Registered Nurse

A

Graduated from a university program and met the requirements of a governing institution

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14
Q

Licensed Practical Nurse

A

Graduated from a technical program and met the requirements of a governing institution

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15
Q

Registered Social Worker

A

Graduated from a recognized Social Work program and met the requirements of a governing institution

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16
Q

Self Control

A

Ability to manage one’s emotions, reactions and behaviours

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17
Q

Time management

A

Ability to use one’s time effectively to accomplish require tasks within an appropriate time frame

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18
Q

Trigger

A

Anything that can cause negative emotional reactions in someone

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19
Q

Vulnerable

A

At a greater risk to suffer injury, illness or wounding either physically or mentally

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20
Q

Personal skill

A

Ability to manage aspects of your life so you are able to focus on your responsibilities while at work

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21
Q

Interpersonal skills

A

Interact with other people in a kind manner, listen and engage with others showing interest in their talents and stories

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22
Q

Professional image

A

Includes appropriate appearance, grooming, posture, personal habits and written/verbal communication

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23
Q

Dress code

A

Awareness and compliance with the expectation set by the employer

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24
Q

Productive

A

Means getting results

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25
Empathic
means being able to understand and embrace the client and their family’s choices and preferences
26
Organized
managing your time, supplies, and resources to get the task done as expected without wasting time
27
Different views
A team approach provides the opportunity to see a situation from many different perspectives. This allows the team to see things differently or have different points of view
28
Varied strengths and abilities
A team brings people together with different training, experience & skills. This helps to resolve issues and improve problem solving
29
Information sharing
Through team meetings and communication, members share information
30
Problem-solving
By sharing information, the team can examine a problem in different ways to identify methods to solve it
31
Responsibility
Everyone works within their role and takes responsibility for their actions within their role
32
Your role
Determines what you can do and what you cannot do
33
What does a CCA contribute to teamwork?
Being aware of any changes in the residents and share your observations with the inter-professional team
34
giving medications, applying rx creams, sterile dressing changes, adjusting oxygen, making changes to care plan, sign legal forms
Things a CCA cannot do
35
What to do when you are asked to do something outside of your role?
Politely decline and explain that you are not trained to complete those tasks
36
What is burnout
Feeling exhausted and overwhelmed cause by chronic exposure to stress
37
5 burnout triggers
Working 7 days in a row, working with palliative, facing uncertainty over and over, not taking regular breaks, not practicing regular self-care
38
Ethics
Set of rules people follow to ensure they do right rather than wrong
39
Autonomy
Letting the client make decisions for themselves
40
Justice
Being fair
41
Beneficence
Doing good
42
Non-maleficence
Doing no harm
43
Reliability
Honouring commitments and completing work activities on time
44
Honesty
Telling the truth
45
Integrity
Doing the right thing in all circumstances
46
Self-control
Staying calm and considering the emotions and needs of others
47
Flexibility
Adjusting to changes in the workplace and adapting appropriately
48
Respectful
Remaining kind, polite, supportive, and helpful to others
49
Residential Bill of Rights (Federal or Provincial)
7 rights that were created for older adults
50
Reasons conflict occurs
Lack of role clarification, poor processes, communication problems, opposite goals, lack of resources and unreasonable time constraints
51
Conflict - concern
Consider how you approach them
52
Conflict - cause
The actual problem or root of the disagreement
53
Resolution
Communicate and show understanding while resolving the manner, use “I” statements
54
Confidentiality
Means to keep personal information private
55
Acronym
Kind of abbreviation form from the initial letters of a word
56
Advocacy
The act or process of supporting a person
57
Client centered
Practice in healthcare focusing on honouring and respecting clients wishes and interests
58
Cognitive
Relating to the mental processes of perception, memory, judgment and reasoning
59
Culture
Common characteristics of a group of people such as language, beliefs, traditions
60
Dignity
The quality and state of valuing and respecting others
61
DIPPS
Dignity, independence, preferences, privacy and safety
62
Diversity
The state of different individuals and cultures coexisting
63
Empathy
The ability to recognize, perceive, and understand another person’s emotions
64
Family centered
Approach to care that recognizes the family as a constant in the clients life
65
Foundational
Fundamental, underlying basis or principle
66
Indigenous
Ethnic group who is native to a particular place
67
Lived experience
Describes a person whose experiences have given them knowledge
68
Norms
Something that is usual
69
Perspective
Mental view or perspective
70
Prejudice
Attitude that forms an opinion on a person based on their membership in a group
71
Sympathy
Feeling compassion for difficulties of another person
72
Privacy
Client’s right to choose who has access to their private records
73
5 dimensions of health
Intellectual, emotional, spiritual, social, and physical
74
Important part of culturally sensitive care
Acknowledging your own culture and reflecting on your client’s culture
75
Bias
When you have an opinion before exploring an issue
76
Racism
Opinions against people who belong to other races
77
Stereotypes
Thinking all people belonging to a certain group act a certain way
78
Ethnicity
Where geography, religion or identity may be shared
79
Older adult population
65 years and older
80
What percent of population lol be over 65 by 2030
21%
81
What changes with age
Bodies, movement, mobility and brain health
82
Empathy vs sympathy
Empathy is imagining themselves from their point of view and sympathy is feeling sorry for them but not fostering connection
83
Client advocacy does not always mean
Advocating against something