Learning Outcome 1 - Rights Flashcards
(42 cards)
What are rights
Rights are what individuals are entities to. They are supported by law.
What are the rights of individuals?
Choice Confidentiality Protection from abuse and harm Equal and fair treatment Consultation
Empowerment
Means ensuring individuals feel in control of their own lives and the care they are receiving
What are three examples of choice in a GP surgery
Choice of which GP to got to/choice of which doctor (gender)
Choice of type of treatment
Choice to take treatment/allow refusal of medication
Choice of appointment times
What is the importance of refusal of medication?
What is the importance of choice of treatment?
Because giving someone a choice allows them to feel valued, and you’re respecting their decisions.
Because it raises their self esteem, they feel valued, because you’re valuing their decision.
They will feel empowered.
What are three examples of choice in a residential care home?
Choice of what to wear
Allowing them to decide when to go to be
Choice of what to eat - to meet people’s dietary requirements
Choice of fitness/choice of activities
Choice to do activities
Choice for extra assistance/decide how they need help
Choice of gender of carer
Choice of who you want to visit
What are three examples of choice in a nursery?
Choice of which nursery to go to
Choice of food - meet dietary requirements
Choice of what time to go (young children)
Choice of activities
What is confidentiality?
The right of an individual to have their personal information kept private, and with limited access.
What information is held about service users?
Name Address DOB Gender Phone number Family details Health issues Criminal convictions Needs e.g language In social care - preferred food, activities etc.
What information is held about employees?
Name Address DOB Gender Emergency contact details Education & qualifications Employment history and work experiences National insurance number and tax code Details of any disability
How is confidentiality maintained in health and social care settings?
Lock away personal notes and records in a locked filing cabinet or stored in a password protected computer, with limited access.
If a practitioner is concerned about a service user, they would pass it on to one to two people on a need to know basis/passing on information to other practitioners who also work with the service user.
The service user and practitioner could hold private meetings in a private room with a closed door and windows so that their information stays confidential.
Staff could have conversations about services users in a private room away from them or their family.
Before sharing information with their family, you’d need to ask for the service users permission first.
When staff are out in public, they shouldn’t gossip or share information about their service users - keep it confidential!
Information should not be shared with anyone else without the individuals permission.
However, there are exceptions to this:
If the person is at risk of harming others
If the person is at risk of harming themselves
If the person is at risk of being hurt by others
Where there is a risk of a serious offence being carried out
What are 3/4 reasons why maintaining confidentiality is important?
To ensure service users trust staff
Need to know that their information will not be shared
Maintain reputation and for the service user to feel respected
No one would want to go to the setting if it has a bad reputation, and if you don’t respect your service users, you will get a bad reputation
As well as having a duty to keep our personal information confidential, health and social care settings have a duty to provide us with information.
What are 3 examples of ways of provide information up to date information?
Email Website Letter Phone call Text Visit home Arrange a meeting Poster Leaflet Provide a care plan
Give two example of the type of support could be given in a health setting such as a medical centre, for each type of support describe who this supports an individual to maintain their rights
1) providing up to date information
example
2) how this supports an individual to maintain their rights
1) example
2) how this supports an individual to maintain their rights
1) Keeping numbers online, on posters and on leaflets
2) This supports the individual, as they can contact the service with any concerns. They should also have the number to make appointments
1) Having complaint procedures online (website) or on a poster.
2) So that the setting knows how to improve and because the patient will feel more in control if they know they have the ability to complain
What is equality
Ensuring individuals or groups of individuals are not treated differently or less favourably, on the basis of their specific protected characteristic, including: race, gender, disability, religion or belief, sexual probation and age
Equality is not always about treating everyone the ______ - it’s about treating people in such a way that the __________ for each person can be the ______.
This means putting things in place to support people to achieve _________ ____________.
Same Outcome Same Similar Outcomes
When does discrimination happen?
When diversity isn’t respected and someone has a prejudice against a group or person
Challenging discrimination
Challenge at the time:
Observe - step in
Separate + isolate
Challenge - tell them off/why it isn’t right
- confront
Challenging discrimination
Challenge afterwards through procedures:
Whistle blow
Punish
Call parents
Consult member of staff
Challenging discrimination
Challenge through long-term proactive campaigning:
Support groups
Teaching about discrimination, rights, diversity and equality in school
Training
What is the difference between abuse and harm?
Abuse
Any action that intentionally harms or injures another person.
There are different types of abuse - sexual, emotional and physical
Harm
Any physical injury.
Could be caused deliberately by another person, or by a person/setting failing to take necessary actions to keep users safe
Protection from abuse and harm
1. Ensuring all staff members have an up to date DBS check
What is this?
How does this ensure users are protected form harm and abuse?
Are there any issues with this?
What is it: criminal record check
How: setting won’t employ anyone with a criminal record - not putting at risk of danger
Issues: may not have done anything before, may never be caught - no history of crime
Protection from abuse and harm
- Reporting all abusive behaviour
What is whistle blowing?
How does this ensure service users are protected from harm and abuse?
Whistle blowing: member of staff raises concern to line manage - authorities
How: investigated - abusive staff will not work there
