Leasing and Letting Flashcards
(140 cards)
What professional statement did the RICS release for global agency practices?
RICS Global Real Estate Agency and Brokerage, 2016
What RICS professional statement sets out mandatory standards for those involved in agency and real estate management work?
The RICS UK commercial real estate agency professional statement, 2016.
Can you tell me any professional statements relating to estate agency?
The RICS UK commercial estate agency professional statement, 2016.
What does the RICS UK Commercial Estate Agency, 2016 contain?
12 core principles which agents must observe
Can you tell me what the core principles are of the RICS UK commercial estate agency professional statement, 2016?
- Act in a honest, fair, transparent and professional manner.
- Carry out work with due skill, care and diligence (ensure staff are competent)
- Provide fair and clear terms of business and complaints handling procedure
- Avoid conflicts of interest - deal with them openly, fairly and promptly.
- Don’t discriminate unfairly in any dealings.
- All communication is fair, clear, timely and transparent.
- Advertising and marketing material is honest, decent and truthful.
- Client money is held separately from other monies in appropriately
designated accounts and is covered by adequate insurance. - PII
- Identify client and make obligations clear
- Realistic assessment (i.e. likely selling, buying or rental price etc)
- Meetings / inspections / viewings – Regard to clients wishes and security/safety
What is the key estate agency legislation?
Estate Agents Act 1979
When does the Estate Agents Act 1979 apply?
- Disposal or acquisition of an interest in land
- Freehold property
- Leasehold property with a capital value
-Land as well as buildings
What are the SIX key points which the Estate Agents Act 1979 promotes?
- Honesty and accuracy
- Clarity on TOE (s. 18)
- Open and transparent
- No discrimination
- Pass on all offers in writing
- Keep clients money separate
What must you do according to Section 18 of the Estate Agents Act 1979?
In advance (in TOE) set out:
- the instruction
- fees
- any additional costs (i.e. marketing disbursements)
What must you do according to Section 21 of the Estate Agents Act 1979?
- Disclose any personal interests
- Any personal interest should be declared on the terms of engagement
What must you do according to the Estate Agents Act 1979 when you receive offers?
- Must report all offers received to the client, promptly and in writing
- Not able to misrepresent interest/offers - you can only tell the truth regarding offers received
Who polices the Estate Agents Act 1979?
Trading Standards Office
What are the penalties for non-compliance with the Estate Agents Act 1979?
- Warning order not to do again (first offence)
- Prohibition order - prevents the agent from practicing
What are the different types of agency and selling rights that can be agreed?
Sole letting rights - Exclusive rights to one agent, fee due if let during agency appointment (including if client finds a buyer)
Sole agency - Exclusive rights to one agent, if client finds a buyer the agent won’t get a fee
Joint Agency - Two agents appointed to act together and the fee is split on a pre-agreed basis
Multiple Agency - More than one agent appointed - the agent who finds the buyer is paid the fee.
What is the ‘cooling off’ period?
Period of up to 14 days is allowed for clients to change their mind and not instruct an agent in accordance with the Consumer Rights Act 2015
What is money laundering?
Money Laundering means exchanging money or other assets that were obtained criminally for other money / assets that are clean.
also means money to fund terrorism
Who do money laundering regulations apply to?
- All regulated sectors
What are the requirements under the money laundering, terrorist financing and transfer of funds regulations 2017?
- Undertake CDD (identify customer - 2 x ID)
- Keep records of CDD (5 years)
- Maintain and undertake internal procedures to identify and prevent money laundering
- Report suspicious activity (SAR Report) - internally to nominated ML officer, externally to serious organised crime agency
- Training for employees
- Letting agents must register with HMRC if they are receiving rent over 10,000 euros per month.
What is the money laundering regulations?
Money laundering, Terrorist financing and transfer of funds regulations 2017
What would raise concern for money laundering?
- Suspicious behaviour i.e. sudden urgency or uneconomic decisions
What is the proceeds of crime act 2000?
Applies to everyone and facilitates money laundering regulations 2017
- makes it illegal to be involved with concealing or transferring criminal property.
What is the penalty as per the proceeds of crime act 2000?
14 years imprisonment and fine
(5 years and fine for ‘tipping off’)
What is the Terrorism act 2000?
Makes it an offence if you have reasonable cause to suspect to be involved with financial activity involving terrorism
What is terrorism?
the unlawful use of violence in the pursuit of political aims.