Lecture 1 & 2 tutorial Flashcards
(28 cards)
Encouraging participation and asking for feedback
Democratic
Assertive communication example
“I will decline this opportunity at this time”
Leader that strictly enforces rules
Bureaucratic leadership style
Leader that gives rewards to meet goalsBureaucratic
transactional leadership
Leader common factors that empower employees…
transformational leadership
What are the characteristics of lazzie faire leader?
Freedom to make decisions
Responsible for decisions made from the staff
Expect staff to make decisions on their own
What are the characteristics of situational leadership
focus on short term goal
flexible to needs of group
adjust quickly to certain cercumstances
Which would you identify as a quality of an effective nurse leader?
Ability to empathize
When you are serving a nonverbal behavior, what would be the factors that would influence nonverbal communication?
clients social nonverbal
Nurse client relationship. during orientation phase?
Get more information on
What are the interpersonal variables
education
gender
perception
Schizophrenia pt, communication. asks about med they are taking and what are the effects. Why do you want to know?
nontherapeutic. Asking for explanation.
Nontherapeutic. “Dont worry noone will harm your family”
False reassurance.
Hypertension. Developed drooping facial. SBAR. Which following statement?
Client has history of hypertension. Previous lab tests. Treatment. Code status
Femur fracture. “can not stay in bed any longer”
“tell me more” address her by lastname. therapeutic.
Therapy session for family, effective communication…
” can you tell me why you get mad when”
nurse prepping
electronic communication
Which info would you include… assertive communication
Factors that influence communication
Nurses focus on clients physiological needs
Therapeutic communication poster
asking open ended questions
Advancing interprofessional communication… barrier
misunderstanding roles.
SBAR , ED handoff. what part is Suction setup, endoscopy
R- recommendation
“nurses hear have been awful with me”
“Tell me what happened to make you feeel that wway”
Communication style. Characteristics passive communication
Avoids standing up for themselves
avoiding conflict
