Lecture 2- Credit Management Process Flashcards

(21 cards)

1
Q

What is the credit process?

A
loan application
credit analysis
credit proposal
credit approval
letter of offer
acceptance 
Activation
Credit review
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2
Q

When does the credit process end

A

loan written off as bad

customer pays off debt

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3
Q

What are the 4 main groups of businesses

A

sole proprietors
partnerships
companies
LLP

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4
Q

How do you assess the risk of lending to the different entities?

A

capital structure
management capabilities
profitability

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5
Q

What are the bank’s respond to a loan request

A

acceptable in its current form
acceptable if amended
not acceptable

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6
Q

What are the canons of lending?

A
character
ability
means
purpose
amount 
repayment
insurance
profitability
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7
Q

How do you assess character of a customer?

A
history of business
ownership
management
human capital
standing in the trade
track record with banks
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8
Q

How do you assess ability of a customer?

A

background of management
financial
business operations

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9
Q

What are the purposes of a loan

A

finance working capital
purchase fixed assets
new venture

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10
Q

What are inappropriate loans?

A

illegal loans
ultra vires
gambling and speculative

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11
Q

How does a bank decline a loan application?

A

reason for refusal explained

identify the corrective action

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12
Q

What are the questions to ask about the history of a business

A

how old
founders connected
major problems in the past
culture ambitious or unambitious

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13
Q

What are the questions to ask about ownership?

A

who owns the business
owners have partial or full control
are the owners actively running the business
consequence of death of owners

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14
Q

What are the questions to ask about management?

A

management structure (size and type)
average age and responsibilities of management
proper succession planning
do they have their own resources tied into the business

how well do they plan ahead
do they cope well with crisis and unexpected circumstances
are they able to grow with the business

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15
Q

What are the questions to ask about human capital?

A

well run unit?
good calibre of staff?
motivation of staff
turnover rate vs. industry

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16
Q

What are the questions to ask about standing in trade?

A
well respected?
loyal client base?
public relations?
credit agency rating
social responsibility and environmental protection
17
Q

What are the questions to ask about track record?

A

how accounts have been conducted

competency of CFO, finance team

18
Q

What are the questions to ask about background of management?

A

experience and age
competency and qualification
clear strategic directions from CEO?
cohesiveness and dynamics

19
Q

What are the questions to ask about financial?

A

timely financial reporting
integrity of financials info
availability and reliability of financial info
profit trend
capital structure
liquidity position
buffer for contingent liabilities and capital commitments?
sensitivity to external factors
robust internal controls and information system

20
Q

What are the questions to ask about business operations?

A

product quality and diversity
market share
coping with trends and change

optimal use of resources
productivity level meets standards?
physical resources able to deal with operations and planned expansion
human capital skilled and unskilled available and trained?

strategies implemented achieving goals set by management ?

21
Q

What are the questions to ask about means of a company?

A

acccess to capital equity injection or bank borrowing

white knights
personal wealth
realisable values of company’s assets- liabilities

available credit facilities