Legal Executives & Complaints Flashcards
(19 cards)
Who regulates legal executives?
CILEX Regulation, the independent regulatory arm of the Chartered Institute of Legal Executives.
How many legal executives are there approximately?
About 20,000.
Where do legal executives usually work?
In solicitor’s firms as assistants.
What qualification must legal executives pass?
The Institute of Legal Executives Professional Qualification in Law.
What kind of legal work do legal executives typically handle?
More straightforward matters.
Name 5 types of work legal executives do.
Handle property transfers.
Assist in forming companies.
Draft wills.
Advise on matrimonial problems.
Advise clients accused of petty crimes.
Where do legal executives normally have rights of audience?
County Court – in family and civil cases where the case is not defended.
How can legal executives gain wider rights of audience?
By doing a course on advocacy.
What 3 areas can legal executives get advocacy certificates in?
Civil, criminal and family proceedings.
Who are all legal executives members of?
The Chartered Institute of Legal Executives (CILEx).
Where do complaints against legal executives go?
To the CILEx Regulation Board.
Who considers the complaint after it is investigated?
The Professional Conduct Panel.
What can the panel do if there has been misconduct?
Reprimand or warn the member.
Where are serious complaints referred?
To the Disciplinary Tribunal.
What 4 powers does the Disciplinary Tribunal have?
Exclude from membership.
Reprimand or warn.
Fine up to £3000.
Order costs.
Who set up the Legal Ombudsman?
The Office for Legal Complaints under the Legal Services Act 2007.
Is the Legal Ombudsman service free?
Yes.
Are the Legal Ombudsman’s decisions legally binding?
Yes.
What can the Legal Ombudsman order?
An apology.
Return of documents.
Refund or reduction of legal fees.
Compensation payment.
