Les 28: Organization practice -Levels and team structure

Question 1

What are the four organizational levels in project management?

Answer 1

The commissioning level (the business layer) provides the project mandate. The commissioning level also identifies the project executive and defines the project tolerances.

Question 2

What is the responsibility of the commissioning level?

Answer 2

Provides the project mandate, identifies the project executive, and defines project tolerances

Question 3

What is the responsibility of the directing level?

Answer 3

Directs the project and represents the business, user, and supplier

Question 4

Which role works at the directing level?

Answer 4

Project board

Question 5

What is the responsibility of the managing level?

Answer 5

Responsible for day-to-day management of the project

Question 6

Which role works at the managing level?

Answer 6

Project manager

Question 7

What happens at the delivery level?

Answer 7

Team managers and team members deliver products and decide how to work with the tolerances set by the above level

Question 8

Why should the project manager review the project roles during the project?

Answer 8

To ensure roles and responsibilities are assigned correctly and to address any conflicts with other assignments

Question 9

What is a ‘project management team structure’?

Answer 9

Composed of the project board, project manager, team managers, and project assurance and project support roles

Question 10

What is the project team in PRINCE2?

Answer 10

All people required to allocate their time to the project

Question 11

Who is the single point of accountability for the project?

Answer 11

Project executive

Question 12

What responsibility does the project executive have regarding funding?

Answer 12

Secures project funding and is responsible for the business case

Question 13

Which roles can the project executive be combined with for small projects?

Answer 13

Senior user or senior supplier

Question 14

Who represents the user community and is accountable for user requirements?

Answer 14

Senior user

Question 15

Can the senior user role consist of more than one person?

Answer 15

Yes

Question 16

What additional responsibilities does the senior user role have?

Answer 16

Monitor products against requirements, check that forecasted benefits can be realized, adopt products into the business

Question 17

Which role represents the supplier community that delivers the products?

Answer 17

Senior supplier

Question 18

Can the senior supplier role consist of more than one person?

Answer 18

Yes

Question 19

Does the senior supplier role have responsibilities regarding after-project maintenance management?

Answer 19

Yes, they can represent the interests of those who will provide after-project maintenance services

Question 20

What is the project manager responsible for?

Answer 20

Day-to-day project management and working within agreed project tolerances

Question 21

What is the team manager responsible for?

Answer 21

Delivery of work packages within tolerances set by the project manager and managing team relationships

Question 22

What is the project assurance responsible for?

Answer 22

Provides confidence that the project is well managed and follows an agreed process

Question 23

Who is accountable for project assurance?

Answer 23

Project board members

Question 24

What is the project support role responsible for?

Answer 24

Provides administrative support services to the project manager

Question 25

Who carries out the project support duties if the project manager cannot assign this role to another person?

Answer 25

The project manager must take on the project support duties

Question 26

What is the commissioning level responsible for?

Answer 26

The commissioning level provides the project mandate, identifies the project executive, and defines the project tolerances.

Question 27

What is the directing level responsible for, and which role works at this level?

Answer 27

The directing level directs the project and represents the business, user, and supplier. The project board works at this level.

Question 28

What is the managing level responsible for, and which role works at this level?

Answer 28

The managing level is responsible for the day-to-day management of the project. The project manager works at this level.

Question 29

What happens at the delivery level, and who works there?

Answer 29

At the delivery level, team managers and team members deliver products and decide how to work with the tolerances set by the above level.

Question 30

Why should the project manager review the project roles during the project?

Answer 30

To ensure that roles and responsibilities are assigned correctly and that people carry them out, especially if other assignments interfere with project work.

Question 31

What is a 'project management team structure'?

Answer 31

It is composed of the project board, project manager, team managers, project assurance, and project support roles.

Question 32

What is the project team?

Answer 32

The project team encompasses all people required to allocate their time to the project.

Question 33

Who is the single point of accountability for the project?

Answer 33

The project executive is the single point of accountability for the project and is accountable for its success.

Question 34

What responsibility does the project executive have regarding funding the business case?

Answer 34

The project executive secures project funding and is responsible for the business case.

Question 35

Which roles can the project executive be combined with for small projects?

Answer 35

The project executive role can be combined with either 'senior user' or 'senior supplier.'

Question 36

Which role represents the user community and is accountable for user requirements?

Answer 36

Senior user.

Question 37

Can the senior user role be more than one person?

Answer 37

Yes, the senior user role can consist of one or more people.

Question 38

What else is the senior user role responsible for?

Answer 38

The senior user is responsible for: * Monitoring products against requirements * Checking that forecasted benefits can be realized * Adopting products into the business to realize benefits and continue realization after project closure.

Question 39

Which role represents the supplier community that delivers the products?

Answer 39

The senior supplier role.

Question 40

Can the senior supplier role be more than one person?

Answer 40

Yes, the senior supplier role can be represented by one or more people.

Question 41

Does the senior supplier role have anything to do with after-project maintenance management?

Answer 41

Yes, the senior supplier can represent the interests of those who will provide after-project maintenance services.

Question 42

What is the project manager responsible for?

Answer 42

The project manager has the authority to run the project from the project board, works within agreed project tolerances, and is responsible for day-to-day project management.

Question 43

What is the team manager responsible for?

Answer 43

Team managers deliver work packages within tolerances set by the project manager and manage relationships in their team.

Question 44

What is the project assurance responsible for, and who is accountable for project assurance?

Answer 44

The project assurance role provides confidence that the project is well managed and follows an agreed process. Project board members are accountable for their assurance.

Question 45

What is the project support role responsible for?

Answer 45

The project support role provides administrative support services to the project manager.

Question 46

Who carries out the project support duties if the project manager cannot assign this role to another person?

Answer 46

The project manager must take on the project support duties.