LESSON 2

Question 1

The one who transmits the message

Answer 1

Sender

Question 2

Who stated that the speaker “represents the source, the speaker, or the person who creates, encodes, and transmits the message.”

Answer 2

Hermosa, Hernandez, and Vergara, 2016

Question 3

The message the sender wants to send. This refers to the ideas, feelings, perceptions, values, beliefs, or opinions conveyed by the speaker to the receiver

Answer 3

Message

Question 4

How the sender wants to deliver the message. It is the process of expressing the idea into appropriate medium

Answer 4

Encoding

Question 5

Encoding may be ___ or ____. The sender may put the message into a series of symbols, words, pictures or gestures

Answer 5

Verbal or Nonverbal

Question 6

This serves as the vehicle or medium used in transmitting messages or ideas

Answer 6

Channel

Question 7

3 types of channels:

Answer 7

1. Written Media
2. Verbal Media
3. Non-Verbal Media

Question 8

Anything written

Answer 8

Written Media

Question 9

Anything spoken

Answer 9

Verbal Media

Question 10

Gestures, facial expressions, body positions, clothing, etc.

Answer 10

Non-Verbal Media

Question 11

Happens in the mind of the receiver. Translating the encoded message into a language that can be understood by the receiver. After receiving the message, the receiver interprets it and tries to understand it

Answer 11

Decoding

Question 12

The one who receives the message. Hermosa, Hernandez, and Vergara (2016) states that this is “the individual/s to whom the message is directed”

Answer 12

Receiver

Question 13

The response given by the receiver. It is the key component in the communication process; allows the sender to evaluate and respond to the message

Answer 13

Feedback or Response

Question 14

Could affect the meaning of the message depending on setting/situation. According to Norquist (2020), the setting and situation in which communication takes place

Answer 14

Context

Question 15

The process of communication

Answer 15

1. Message
2. Encoding
3. Medium
4. Decoding by Receiver
5. Receiver (New Sender)
6. Message
7. Encoding
8. Medium
9. Decoding by Sender (now Receiver)
10. Sender

Question 16

The message / interpretation will have a communication breakdown. This pertains to something that can distort the sending and receiving of messages

Answer 16

Noise

Question 17

Who are the people cited in the nine elements of communication?

Answer 17

(Hermosa, Hernandez, and Vergara, 2016) and (Norquist, 2020)

Question 18

Anything in the environment that makes it difficult to hear or listen. (e.g. environmental / background noise)

Answer 18

Physical Barrier

Question 19

Emotions, mood, knowledge, or other mechanisms within the speaker that impedes the speaker’s ability to express and to understand the message clearly

Answer 19

Psychological Barrier

Question 20

The inability of the receiver to understand the meaning of the words

Answer 20

Semantic Barrier

Question 21

Related to the receiver’s background, perception, values, biases, needs, and expectations.

Answer 21

Psychosocial Barrier

Question 22

A difficulty caused by the
sender or the receiver’s physical condition, state, or disability

Answer 22

Physiological Barrier

Question 23

Faulty / ineffective communication channels or information networks; and/or confusion with regard to what one’s roles and responsibilities are as a communicator. Normally happens in organizations because of information dissemination issues

Answer 23

Systemic / Systematic Barrier

Question 24

A preconceived frame of mind which stems from one’s personality, a lack of motivation, adaptability issues, and poor management

Answer 24

Attitudinal Barrier