Lesson 2 Flashcards
is a people - oriented, hands- on profession that requires proficiency in a wide variety of communication techniques.
Radiologic Technology
Obtaining the patients of cooperation is one of the most challenging parts of a __ role.
Radiologic technology
The most seasoned radiologic technologist will sometimes have to repeat images if the patient does not understand the procedure or does not cooperate because of poor communication.
Radiologic technology
The communication skills of the radiologic technologist often determine the patient’s opinion of the radiologic technology department.
Radiologic technology
needs provides insight into this type of behavior for all persons, professionals and patients alike.
Maslow’s hierarchy
that people strive from a basic level of physiologic needs toward a level of a self actualization.
Maslow suggests
is characterized by confidence in who the person is and what the person’s goals are in life.
This highest level
To interact effectively w/ the patients, understanding that patients may be in altered state of consciousness is important.
PATIENT NEEDS
They are in an unfamiliar environment in which they are no longer in complete control.
PATIENT NEEDS
Preferring bad news to uncertainty because, at least, plans can be made to cope with bad news is not unusual to a patient, whereas uncertainty leaves a person without a means to attempt to control the situation.
PATIENT NEEDS
Empathizing with these feelings is difficult until they have been experienced personally
PATIENT NEEDS
Most patients would prefer not to be in the care of health care professionals, including radiologic technologists.
Patient need
When a patient arrives with a Nasogastric tube, although normally very friendly and talkative, he or she may not want to be around other patients with the Nasogastric tube in place (level three).
PATIENT DIGNITY
Radiologic technologists have an awesome responsibility when interacting with patients because of the tremendous power that is held by health professionals over patients.
PATIENT DIGNITY
This power is so great that it includes the most basic elements of a person’s dignity and self-respect.
PATIENT DIGNITY
Inconsiderate abuse of this power may seem to be difficult to avoid because of the nature of the examination procedures.
PATIENT DIGNITY
Two main classifications of patients can be considered;
inpatients
outpatients.
Whether the patient is an inpatient or out patient, one of the initial patient communication skills.
patient assessment.
Initial patient assessment by the radiographer usually comes in the forms of __ or procedures __ review, or both.
Chart
Request
Second, patient assessment by the radiographer usually comes in the form of
Verbal communication
An __ is someone who has been admitted to the hospitals for diagnostic studies or treatment.
INPATIENTS
in the hospital may have shaped the manner in which the patient responds to these initial interactions with the technologist.
Previous experiences
An __ is someone who has come to the hospitals or outpatient center for diagnostic testing or treatment but does not occupy a bed.
OUTPATIENTS
They often expect to be seen immediately on arriving in the department because they have a scheduled appointment.
OUTPATIENTS