Lesson 2 Flashcards
(28 cards)
Definition of direct discrimination
being treated unfairly because of a protected characteristic
Definition of less favourable treatment
anything that puts someone at a disadvantage (causing them distress or making it harder for them to do their job), compared to someone who does not have that characteristic
Definition of discrimination by association
(having a connection with someone with a protected characteristic) and discrimination by perception (when someone is thought to have a protected characteristic but does not), both fall under direct discrimination.
Give an example of direct discrimination
An employee who has undergone gender reassignment is moved from a customer-facing role
Definition of indirect discrimination
can happen when there are rules or arrangements that apply to a group of employees or job applicants, but in practice are less fair to a certain protected characteristic.
Definition of objective justification
the organisation can show there is good reason for its policy, it is not indirect discrimination
Give an example of indirect discrimination
An employer asks all staff to work over the weekend. This discriminates against people whose faith dictates they should not work on certain days.
Definition of prejudice
a preconceived opinion that is not based on actual experience. An assumption or idea about someone based simply on that person’s membership of a particular group – this leads to bias. Examples: racism, sexism, homophobia.
Definition of bias
the act of unfairly defending or opposing a particular person based on judgement formed from personal opinion. Feeling or showing prejudice for or against someone or something. Examples: gender bias, stereotypes.
Definition of harassment
a form of aggressive pressure or intimidation. It violates someone’s dignity and creates an intimidating, hostile, degrading, humiliating or offensive environment for the victim.
What can harassment take the form of?
- sexual harassment
- harassment related to a protected characteristic
- less favourable treatment as a result of how the victim has responded to harassment.
Definition of victimisation
the act of singling someone out for unjust treatment (such treatment does not need to be linked to a protected characteristic).
What do employers have a duty of care to do?
look after the wellbeing of their employees
What should employers do to prevent discrimination, harassment and victimisation in the work place?
All they reasonably can. Anyone behaving in this way is responsible for their own actions, but an employer can be responsible too – this is called vicarious liability.
Definition of grievance
an official statement of complaint concerning treatment believed to be wrong or unfair.
Definition of disciplinary
a formal way to deal with an employee’s concerns or inappropriate behaviour, this may involve an employer issuing informal and/or formal warnings and can ultimately lead to an employee being dismissed if their inappropriate behaviour persists.
What are the 3 consequences of negative discrimination?
- grievance
- disciplinary
- legal action
What should you always demonstrate and keep in mind when working with people from diverse backgrounds?
When working with people from diverse backgrounds you should always demonstrate empathy and respect, keeping in mind:
- cultural differences
- religious needs and beliefs
- disabilities
- lifestyle and interests
- behaviours and personal
- characteristics
- age and gender
- educational level
- socioeconomic status
What should a workplace encourage?
- equality - equal job opportunities and fairness for employees and applicants.
- diversity - valuing difference within the workforce
- inclusion - ensuring everyone feels valued and safe at work, free to come up with ideas and suggestions, raise issues and try new things.
How is an inclusive culture characterised?
by employer and employees being curious and respectful of differences in identity, skills, experience and perspectives.
What should recruitment embrace?
equal opportunities to access jobs and progress a career.
What does inclusive hiring practices include?
using neutral language in job ads, offering flexible working, ensuring interviews are accessible for all and removing identifying data from applications.
What should products be?
reviewed to ensure they are accessible, representative and inclusive.
What should be encouraged in the workplace?
open communication
