Lesson 2

Question 1

Believing that your culture is the benchmark of all others

Answer 1

Ethnocentric bias

Question 2

A structure, place, and national identity that identifies

Answer 2

Culture

Question 3

Generally compares the communication styles and patterns of people from very different cultural or social structures

Answer 3

Cross cultural communication

Question 4

Deals with how people from this cultural or social structures speak to one another and what difficulties or differences they encounter

Answer 4

Intercultural communication

Question 5

Coexist in a single society and talk among themselves as part of their conduct of membership

Answer 5

Social communities

Question 6

Set of people who share meanings and styles of speaking and customs

Answer 6

Culture

Question 7

Friendship or romance

Answer 7

Culture

Question 8

Socially essential collective activities within a culture

Answer 8

Rituals

Question 9

Feelings that are not open for discussion within a culture

Answer 9

Values

Question 10

Spoken words are much less important than the rest of the context and the relationship between the people communicating is crucial

Answer 10

High context societies

Question 11

Message itself means everything and it is much more important to have a well structured argument or a well delivered presentation done to be a member of the royal family

Answer 11

Low context society

Question 12

Emphasizes commitment to people, flexibility in plans, and open friendliness rather than privacy

Answer 12

High context culture

Question 13

Emphasizes commitment to the job, adherence to plans, and attention to detail

Answer 13

Low context culture

Question 14

Emphasis on the whole group and stressing common concerns rather than merely about oneself

Answer 14

Collectivism

Question 15

Focusing on the individual person and personal dreams as well as the right to make choices

Answer 15

Individualism

Question 16

Time as a straight line from beginning to end

Answer 16

Monochronic time

Question 17

Doing one thing at a time or multitask only because it helps them work toward particular goals with tasks in sequence

Answer 17

Monochronic time

Question 18

Time a sea rotation of the season or something more open ended

Answer 18

Polychronic time

Question 19

Independent and unconnected tasks can be done simultaneously

Answer 19

Polychronic time

Question 20

Culture that when people usually arrive at an appointment of few minutes early as a symbol of respect for the person they are meeting

Answer 20

Monochronic culture

Question 21

Cultures that do not hold time in the same reference but instead have a much more relaxed attitude towards time

Answer 21

Polychronic culture

Question 22

Places emphasis and speed and punctuality plus the rapid and efficient accomplishment of task

Answer 22

Monochronic society

Question 23

Emphasis on relationship between people done on task

Answer 23

Polychronic society

Question 24

Two cultural approaches to conflict

Answer 24

Conflict as opportunity
Conflict as destructive

Question 25

Conflict is normal and the everyday life and consider it as a necessary requirement for renewing relationship

Answer 25

Conflict as opportunity

Question 26

Does not view conflict as a natural part of everyday experience but as unnecessary and to be avoided

Answer 26

Conflict as destructive

Question 27

Five conflict management styles

Answer 27

Dominating Integrating Compromising Obliging Avoiding

Question 28

Forcing one's wheel on another to satisfy individual desires regardless of negative relational consequences

Answer 28

Dominating

Question 29

Open discussion about the conflict at hand to reach a solution that completely satisfies everyone involved

Answer 29

Integrating

Question 30

Everyone must give something up to which a solution and people does never feel fully satisfied

Answer 30

Compromising

Question 31

Giving up one's position to satisfy another where this style emphasizes areas of agreement rather than disagreement

Answer 31

Obliging

Question 32

People avoid the conflict by failing acknowledge its existence or by withdrawing from a situation when it arises

Answer 32

Avoiding

Question 33

Identify the five value dimensions

Answer 33

Geert Hofstede

Question 34

Five value dimension

Answer 34

Individualism versus collectivism Masculinity versus feminism Power distance Uncertainty avoidance Task versus social orientation

Question 35

Ties between individuals are loose and people tend to look after themselves and their immediate families only

Answer 35

Individualist culture

Question 36

Ties are more close and it stresses independent activities along with suppressing the individual aims for the group's welfare

Answer 36

Collectivist culture

Question 37

Strive for maximal distinction between what women and men are expected to do

Answer 37

Masculine culture

Question 38

Stress assertiveness, competition, and material success

Answer 38

Masculine traits

Question 39

Stress quality of life, interpersonal relationship, and concern for the weak

Answer 39

Feminine traits

Question 40

Ambitious and competitive

Answer 40

Masculine culture

Question 41

Modest

Answer 41

Feminine culture

Question 42

The extent to which less powerful members of institutions and organizations expect and accept that power is distributed unequally

Answer 42

Power distance

Question 43

Learned early in families

Answer 43

Power distance

Question 44

Children are expected to display respect for those of higher status

Answer 44

High power distance culture

Question 45

Extent to which power, prestige, and wealth are distributed within a culture

Answer 45

Power distance

Question 46

Power and influence our concentrated in the hands of a few rather than distributed throughout the population

Answer 46

High power distance

Question 47

More authoritarian and limits interaction and reinforce the differences between people

Answer 47

High power distance

Question 48

Extent to which people in a culture filtrated by uncertain or unknown situation

Answer 48

Uncertainty avoidance

Question 49

Active, aggressive, and emotional

Answer 49

Strong uncertainty avoidance

Question 50

Unemotional, relaxed, and tolerant

Answer 50

Weak uncertainty avoidance

Question 51

Need to work hard for rules and precision

Answer 51

High uncertainty avoidance

Question 52

Work hard only when needed and rules were not followed

Answer 52

Low uncertainty avoidance

Question 53

Focus heavily on getting the job done

Answer 53

Task oriented society

Question 54

Concerned about the members and smooth functioning as a team

Answer 54

Socially oriented society