Lesson 2 Chapter 11 Flashcards
(21 cards)
The degree to which people focus on either task and technical concerns or people and social concerns when making decisions is known as their analytical preference.
False
The last step in Bagley’s decision tree is, “Does the proposed action maximize shareholder value?”
False
To reduce groupthink, someone should be given the role of devil’s advocate.
True
Experiencing boredom inhibits the creativity process.
False
The sources of creative behaviors are both person and situation factors.
True
The rational model of decision making explains how managers actually make decisions.
False
Often, decision makers select the most readily available ideas or solutions. Therefore, they are advised to evaluate a broader set of alternatives
True
It is suspected that judgmental heuristics are partly to blame for inaccurate diagnoses and treatment by physicians and other health care professionals because they don’t have the time to consider all of a patient’s symptoms.
True
In the anchoring bias, the decision maker tends to assess the likelihood of an event based on impressions of similar events.
False
Evidence should never be used to make a decision, only to inform or support one.
False
Which of the following is one of the assumptions underlying nonrational models of decision making?
- Managers possess complete information.
- Rational decision making is a struggle.Correct
- The context for managerial decisions is simple and stable.
- Decisions can be made with certainty.
- Managers do not face restrictions when making decisions.
Rational decision making is a struggle.
Managers use ________ in three different ways: to make a decision, to inform a decision, and to support a decision.
evidence or data
In the _________ bias, a decision maker subconsciously decides something even before investigating, and then seeks information that supports the decision
confirmation
In making a decision,
- evidence forms the basis of the decision.
- evidence is one of several inputs to the decision process.
- evidence is created to support a decision using other inputs.
- evidence should not be used.
- only quantitative evidence is used.
evidence forms the basis of the decision.
Julie takes a broad perspective to problem solving and likes to consider many options and future possibilities. She has a long-term perspective and relies heavily on intuition and discussions with others, and is good at finding creative solutions to problems. Julie has a(n) ________ style.
conceptual
An individual who enjoys working with others and enjoys social interactions in which opinions are openly exchanged exhibits which decision-making style?
- analytical
- conceptual
- directive
- behavioral
- consultative
behavioral
Which of the following is not an advantage of group decision making?
- greater commitment to a decision
- less pressure to conform
- better understanding of the decision rationale
- greater pool of knowledge
- more visible role modeling
less pressure to conform
A(an) _______ tree is a graphical representation of the process underlying decisions.
decision
Which of the following is not a symptom of groupthink?
- mindguards
- illusion of unanimity
- self-censorship
- illusion of invulnerability
- overestimation of opponents
overestimation of opponents
Eight common symptoms of groupthink are:
Invulnerability
Inherent morality
Rationalization
Stereotyped views of opposition
Self-censorship
Illusion of unanimity
Peer pressure
Mindguards
The making of new mental connections regarding the creative task or problem at hand is represented in the _________ stage of the creative performance process.
idea generation