Lesson 2 Chapter 11 Flashcards

(21 cards)

1
Q

The degree to which people focus on either task and technical concerns or people and social concerns when making decisions is known as their analytical preference.

A

False

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2
Q

The last step in Bagley’s decision tree is, “Does the proposed action maximize shareholder value?”

A

False

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3
Q

To reduce groupthink, someone should be given the role of devil’s advocate.

A

True

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4
Q

Experiencing boredom inhibits the creativity process.

A

False

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5
Q

The sources of creative behaviors are both person and situation factors.

A

True

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6
Q

The rational model of decision making explains how managers actually make decisions.

A

False

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7
Q

Often, decision makers select the most readily available ideas or solutions. Therefore, they are advised to evaluate a broader set of alternatives

A

True

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8
Q

It is suspected that judgmental heuristics are partly to blame for inaccurate diagnoses and treatment by physicians and other health care professionals because they don’t have the time to consider all of a patient’s symptoms.

A

True

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9
Q

In the anchoring bias, the decision maker tends to assess the likelihood of an event based on impressions of similar events.

A

False

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10
Q

Evidence should never be used to make a decision, only to inform or support one.

A

False

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11
Q

Which of the following is one of the assumptions underlying nonrational models of decision making?
- Managers possess complete information.
- Rational decision making is a struggle.Correct
- The context for managerial decisions is simple and stable.
- Decisions can be made with certainty.
- Managers do not face restrictions when making decisions.

A

Rational decision making is a struggle.

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12
Q

Managers use ________ in three different ways: to make a decision, to inform a decision, and to support a decision.

A

evidence or data

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13
Q

In the _________ bias, a decision maker subconsciously decides something even before investigating, and then seeks information that supports the decision

A

confirmation

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14
Q

In making a decision,
- evidence forms the basis of the decision.
- evidence is one of several inputs to the decision process.
- evidence is created to support a decision using other inputs.
- evidence should not be used.
- only quantitative evidence is used.

A

evidence forms the basis of the decision.

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15
Q

Julie takes a broad perspective to problem solving and likes to consider many options and future possibilities. She has a long-term perspective and relies heavily on intuition and discussions with others, and is good at finding creative solutions to problems. Julie has a(n) ________ style.

A

conceptual

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16
Q

An individual who enjoys working with others and enjoys social interactions in which opinions are openly exchanged exhibits which decision-making style?
- analytical
- conceptual
- directive
- behavioral
- consultative

17
Q

Which of the following is not an advantage of group decision making?
- greater commitment to a decision
- less pressure to conform
- better understanding of the decision rationale
- greater pool of knowledge
- more visible role modeling

A

less pressure to conform

18
Q

A(an) _______ tree is a graphical representation of the process underlying decisions.

19
Q

Which of the following is not a symptom of groupthink?
- mindguards
- illusion of unanimity
- self-censorship
- illusion of invulnerability
- overestimation of opponents

A

overestimation of opponents

20
Q

Eight common symptoms of groupthink are:

A

Invulnerability
Inherent morality
Rationalization
Stereotyped views of opposition
Self-censorship
Illusion of unanimity
Peer pressure
Mindguards

21
Q

The making of new mental connections regarding the creative task or problem at hand is represented in the _________ stage of the creative performance process.

A

idea generation