Lesson 2, Define Phase

Question 1

Problem Statement’s Use

Answer 1

is used to focus on a specific deficiency (the correction will lead to business impact.)

Question 2

A well-defined problems statement advantages

Answer 2

ensures the team stays focused and completes the project in a timely manner.

Question 3

a problem statement should be:

Answer 3

short and avoid technical language
Be quantifiable
Not providing the solution
PinPoint the “pain” and explain the cost of the problem
Define the scope

Question 4

Thought Process Mapping

Answer 4

Critical thought/logic flow chart for a projet which includes the questions, tools used, and answers obtained during a project.

Question 5

Thought Process Map includes:

Answer 5

Problem Statement
Business Case
Forces you to think ahead.
Keeps the focus on the problem statement
Keeps track of thoughts and questions
Predicts, anticipates and plans for possible outcomes