lesson 3

Question 1

Being honest, keeping information confidential, and respecting others’ privacy in communication.

Answer 1

Ethical communication

Question 2

• Be truthful.
• Show respect for the power of words. Invoke participatory democracy.
• Demonstrate mindfulness of cultural diversity. Treat people as ends, not means.

Answer 2

Norms for Ethical Communication

Question 3

• Be courteous and attentive. Avoid prejudging the speaker.
• Maintain the free and open expression of ideas.

Answer 3

Guidelines for
Ethical Listening