Lesson 3: Tourism Distribution Channels

Question 1

Mediators between the tourist & suppliers

Answer 1

Tourism Distribution Channels

Question 2

Tourism Distribution Channels is aka

Answer 2

Middlemen

Question 3

Tourism Distribution Channels is synonymous to

Answer 3

Travel Intermediaries & Travel Trade Sector

Question 4

Channels of Distribution Systems

Answer 4

Unilateral Distribution System

Bi-level Distribution System

Question 5

Differentiate: travel agency and tour operator

Answer 5

travel agency (retailer)
tour operator (wholesaler(

Question 6

Unilateral Distribution System is aka

Answer 6

Disintermediariezation

Question 7

A person or organization selling travel services on behalf of principals for commission

Answer 7

Travel Agency

Question 8

sell ancillary services

Answer 8

Travel Agency

Question 9

Packager, Wholesale Tour Operator, Tour Wholesaler & Wholesaler
Tour Packages

Answer 9

Tour Operator

Question 10

“A commercial enterprise where a traveler may secure information, receive travel advice, and make arrangements to travel by air, sea or land, to any point in the world for a professional fee.

Answer 10

Travel Management Company or Travel Agency

Question 11

Diagram of Travel Management Company or Travel Agency

Answer 11

Supplier Consumer TMC

Question 12

Functions of a TMC

Answer 12

Provides assistance in securing travel documents

Processes travel arrangements

Assists in cases of refunds and cancellations.

Question 13

Types of Travel Agency According to Ownership

Answer 13

• Sole Proprietorship
• Partnership
• Corporation

Question 14

Types of Travel Agency According to Size

Answer 14

Small-sized TMC/TA Medium-sized TMC/TA

Large-sized TMC/TA

Question 15

travel entity or company that assembles & operates tour packages, made up of transportation services, accommodations, meal & tour guide.

Answer 15

Tour Operator

Question 16

Classifications of Tour Operator

Answer 16

Local Tour Operator (LTO)
Domestic Tour Operator ( DTO )
Inbound Tour Operator (ITO)
Outbound Tour Operator (OTO)

Question 17

Types of Tourist /Travelers According to Personality by WTO served by Travel Agencies

Answer 17

1. Adventurer/ Individual Travelers
2. Mainstream Tourists
3. Extreme Tourist

Question 18

Budget conscious, they do not just appreciate the place but want to experience it.

Answer 18

Adventurer/ Individual Travelers

Question 19

Usually travel in big groups, prefer to see destinations recommended to them. They go on :

* Educational Tours
* Family Excursions
* Corporate Excursions
* Vacations

Answer 19

Mainstream Tourists

Question 20

observant, participative in the traditions, celebrations & customs of the local community

Answer 20

Extreme Tourist

Question 21

Travel Agency Operations

Answer 21

A. Counter Counseling 
B. Flight Reservations 
C. Fare Calculation 
D. Airline Ticketing 
E. Documentation

Question 22

aims to conclude counter sales, which are transactions captured by the travel counselors or counter staff.

Answer 22

Counter counseling

Question 23

is the process by which cities to be visited are arranged in the desired sequence to conform with the passenger’s desired travel plans, starting from the point of origin to the destinations to be visited in the desired sequence.

Answer 23

Flight itinerary planning

Question 24

Planning a flight itinerary, 3 rules:

Answer 24

1) avoid crisscrossing
2) avoid backtracking
3) remember that the less carries used, the better.

Question 25

3 Flight Reservations

Answer 25

Manual Reservations Electronic Reservations Automated Reservations

Question 26

the traditional way of placing reservation before the advent of e-commerce and the Internet. This method involves direct contact with the supplier’s staff by mobile or regular phone.

Answer 26

Manual Reservations

Question 27

Electronic reservations were introduced by the use of email correspondence and involve writing to the email address of the supplier and receiving a reply from a department or individual. Another way to place an electronic reservation is through an interactive website where no human contact is involved.

Answer 27

Electronic Reservations

Question 28

Automated reservations are made through a global distribution system where in the supplier is a member. Unlike electronic reservations where fields or boxes in the screen first, allowing the client to make a choice.

Answer 28

Automated Reservations

Question 29

is the amount charged by a carrier of a passenger and his allowable free baggage, and his the current fare which a carrier in the publication it normally uses to publish fares, holds out to the public as being applicable to the class of service to be furnished

Answer 29

fare

Question 30

It represents a contract between a passenger and a carrier and represents a passenger’s payment to the travel agent.

Answer 30

air ticket

Question 31

T/F: Only after the reservations have been processed and confirmed and the applicable airfares calculated, can the Ticketing Officer issue an air ticket.

Answer 31

True

Question 32

refers to the process of legally securing the necessary travel papers for prospective passengers

Answer 32

Documentation

Question 33

Process of debugging the middlemen

Answer 33

Disintermediariezation

Question 34

Roles of a Tour Guide

Answer 34

``` Educator PR Representative Host Caregiver Overseer Coordinator Timekeeper Shepherd ```