lesson 3: training and development Flashcards

(27 cards)

1
Q

what are the different learning principles?

A

-modeling
-feedback and reinforcement
-massed v distributed learning
-goal-setting
-individual differences
-active practice and repetition

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2
Q

this determines who among the employees need training or retraining

A

personal analysis

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3
Q

the use of personal behavior to demonstrate the desired behavior to be learned

A

modeling

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4
Q

learning by getting comments or feedback from trainees themselves, trainers, and fellow trainees, which can help individuals realize what they’re doing wrong

A

feedback and reinforcement

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5
Q

learning by giving training through either few, long hours of training or series of short hours of training

A

massed. v distributed learning

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6
Q

learning through the explanation of training goals and objectives by the trainers

A

goal-setting

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7
Q

training programs that take into account and accommodate the individual differences of trainees

A

individual differences

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8
Q

learning through the giving of frequent opportunities to trainees to do their job task properly

A

active practice and repetition

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9
Q

this phase involves stating the instructional objectives that describe the knowledge, skills and attitudes that have to be acquired to be able to perform well

A

designing the training program

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10
Q

various types of training program implementation include on-the-job training, apprenticeship training classroom instruction, audio-visual method, simulation method and e-learning

A

implementing the training program

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11
Q

the positive effects of the training program may be seen by assessing the participants’ reactions and their behavior

A

evaluating the training

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12
Q

developing employees is a part of an organizations’ career management program and its goal is to match the individual employee

A

employee development

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13
Q

are related to each other because the employees’ excellent or poor performance also determines the compensation given to them

A

compensation/wages and performance evaluation

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14
Q

types of compensation

A

-direct compensation
-indirect compensation
-nonfinancial compensation

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15
Q

include workers’ salaries, incentive pays, bonuses and commissions

A

direct compensation

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16
Q

include workers’ salaries, incentive pays, bonuses and commissions

A

direct compensation

17
Q

includes benefits given by employers other that financial remunerations, examples are travel, educational and health benefits

A

indirect compensation

18
Q

includes recognition programs, being assigned to do rewarding jobs or enjoying management support, ideal work environment and convenient work hours

A

nonfinancial compensation

19
Q

related to fairness, it is a motivation theory focusing on employees’s response to the pay that they receive

20
Q

predicts that employees are motivated to work well because of the attractiveness of the rewards or benefits that they may possibly receive

A

expectancy theory

21
Q

bases of compensation

A

-piecework basis
-hourly basis
-daily basis
-weekly basis
-monthly basis

22
Q

these are fulfilled through appraisal/evaluation programs that provide information that may be used as basis for compensation

A

administrative purposes

23
Q

may also make use of it for recruitment and selection of potential employees

A

human resource planning

24
Q

these are fulfilled through appraisal/evaluation programs that provide information about employees’ performance and strengths

A

developmental purposes

25
performance evaluation method designed to find out if the employee possess important work characteristics
trait methods
26
performance appraisal method where each characteristic is to be evaluated
graphic rating scale
27
performance evaluation that requires the rater to choose from the statements purposely designed to distinguish positive and negative performance
forced-choice method