Lesson 4

Question 1

is a problem or situation that requires a person or
organization to choose between alternatives that must be evaluated as
right and wrong.

Answer 1

Ethical Issue

Question 2

Arises in a situation concerning right or wrong when
values are in conflict.

Answer 2

Ethical Dilemma

Question 3

Ethics are ________ whether or not anyone is looking,
unethical action are not always illegal, but they will hurt society

Answer 3

beyond legal and doing right

Question 4

processes should center on protecting employee and customer rights, making sure all business operation are fair and just, protecting
the common good and making sure individual values and beliefs of workers are
protected.

Answer 4

Ethical decision making

Question 5

PERSONNEL AND CUSTOMER RELATIONS:

Answer 5

Mistreating Employees

Discrimination and Harassment in the Workplace

Family Run Business

Employee Behavior

Employee Working Condition

Side Deals and Substandard Work

Question 6

DISTRIBUTION DILEMMAS

Answer 6

Pricing Strategy Ethics

Product Placement Ethics

Ethics and Promotion

Other Ethical Considerations

Question 7

in business takes up so many forms and
sizes. It can be in the form of financial misconduct or
misrepresentation.

Answer 7

Fraud

Question 8

UNFAIR COMPETITION:

Answer 8

Antitrust Law or Competition Law

Trademark Infringement

Misappropriation of Trade Secrets

Trade Libel

Tortious Interference

Anti-competitive practices

Dumping

Exclusive Dealings

. Price Fixing

Refusal to Deal

Dividing Territories

Limit Pricing

Tying

Question 9

this prevent or reduce competition in a market

Answer 9

Anti-competitive practices

Question 10

Resellers are not allowed to set price independeltly

Answer 10

Resale price maintenance

Question 11

a breach
of contract.

Answer 11

NON-RESPECT OF
AGREEMENTS

Question 12

Is the replacing of regular workers with temporary workers who receive lower
wages with no or less benefit.

Answer 12

CONTRACTUALIZATION

Question 13

Temporary workers are also known as sometimes called

Answer 13

contractuals, trainees,
apprentices, helpers, casual, price raters, agency hired, and project employees
among others.

Question 14

The Four-Way Test Framework

Answer 14

Is this the Truth?

Is it fair to all concerned?

Will it build goodwill and better friendship

Will it be beneficial to all concerned?

Question 15

The ethical concept that moral behaviors produce
the greatest good to the greatest number.

Answer 15

Utilitarian Approach

Question 16

The ethical concept that acts are moral if they
promote the individual’s best long term interest which is ultimately leads to
greater good.

Answer 16

Individualism Approach

Question 17

The ethical concept that moral decisions are
those that best maintains the right of those people affected by them. The
right of free consent, The right to privacy, The right of freedom of
conscience, The right of free speech, The right due process and The right
to life and safety.

Answer 17

Moral-Rights Approach

Question 18

The ethical concept that moral decisions must be
based on standard of equity, fairness and impartiality.

Answer 18

Justice Approach

Question 19

There are four approaches that are relevant to managers are:

Answer 19

Utilitarian Approach
Individualism Approach
Moral-Rights Approach
Justice Approach