Lesson 4 - Building solutions with Agile product delivery (13%) Flashcards

1
Q

Why Agile Product Delivery

A

In order to achieve Business Agility, Enterprises must rapidly
increase their ability to deliver innovative products and services. To be sure that the Enterprise is creating the right Solutions for the right Customers at the right time, they must
balance their execution focus with a Customer focus.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What does a Customer Centric Businessess generate?

A

Greater profits
Increased employee engagement
More satisfied customers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What does Customer centric governments and non profits create?

A

The resiliency, sustainability and alignment needed to fulfill their mission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is a Customer Centric mindset

A

It takes into account the effects that it will have on its end users when making a decision.
Understand the customer needs
Focus on the customer’Think like a customer
Know the customer lifetime value
Build whole product solutions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is design thinking?

A

is a clear and continuous understanding of the target market,
Customers, the problems they are facing, and the jobs to be done.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the two spaces in Design Thinking? In order

A

Understand the Problem
Design the right solution

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

In the problem space what 2 things must you do?

A

Discover (Gamba walks)
Define (Personas and Empathy Maps

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

In the solution space what are the 2 things you must do?

A

Develop (Journey maps and story maps)
Deliver (prototypes)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What should the right solution be

A

Desirable
Viable
Feasible
Sustainable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Where in Deisgn Thinking do Epics and Features sit?

A

they are part of the intersection of problem and solution.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is an Empathy Map?

A

It is a tool that helps teams develop deep shared understanding and empathy for the customer. This is used in the Define area of the Problem Space.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Empathy Maps identify?

A

Who
Do (what do they need to do)
See
Say
Hear
Do (what do they do?)
Think and Feel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is a customer journey Map

A

Used to design the end-to-end Customer experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is a story map?

A

Used to to capture workflows
Starting conditions
Activities/tasks that the user must perform
Ending condition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is the Program Backlog

A

The holding area for upcoming features that will address user needs and deliver benefits for a SINGLE ART

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What does the Program Backlog contain

A

Features and Enablers taht are needed to build the Architectural Runway

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Who has responsibility for the Program Backlog

A

Product Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Who IS responsible for the Solution Backlog

A

Solution Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What does the solution backlog contain

A

Capabilities and Enablers that can span MULTIPLE ARTs and is intended to advance the Solution and build its architectural runway.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What is WSJF

A

Weighted Shortest Job First

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

How are backlog items estimated

A

Story Points

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

The vision is a description of past past, present and future state of the product.
True/False

A

False the vision is a description of the future stae of the product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

How does the Feature Benefit Hypothesis help?

A

justifies development cost and provides business perspective for decision-making

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

When is the Acceptance Criteria for a Feature defined?

A

During the Program Backlog refinement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
What requirements are reflected n a feature
Functional and Non-functional
26
A Feature should fit in how many PIs
One
27
What implements a Feature
A Story
28
How many types of stories are in an iteration?
An enabler story and a User story
29
What type of work is included in an enabler story
Exploration, architecture, infastructure and compliance
30
What does auser story capture?
user voice form to capture role, activity and goal
31
Does a story need to fit in one PI? True/False
False; A story needs to fit in one Iteration. They can be developed in days and are relatively easy to estimate.
32
What does the story pint represent
Volume Complexity Knowledge Uncertainty
33
How do prioritize features
Based on Lean economics. Need to know 2 things? Cost of Delay (CoD) in deliverying value (if youcan only identify one thing THIS IS IT!) Cost to implement the value
34
How do calculate WSJF
Cost of Delay/Job duration or size
35
Which job doe you give prefence to:
The job with the shortest duration and highest CoD
36
What are the Components of Cost Delay
User Business Value Time Criticality Risk Reduction and Opportunity Enablement (RR&OE)
37
Who are the WSJF stakeholders:
Business Ownes, Product Managers, Product Owners and System Architects
38
What is Program Increment Planning (PI)
cadence-based event that serves as the heartbeat of the Agile Release Train (ART),
39
What does the PI planning session do for the shared mission and vision?
It aligns all the teams on the ART to the shared Mission and Vision.
40
How long should a PI planning event be
2 days
41
How often should a PI planning event occur
Every 8 - 12 weeks
42
Who is involved in the PI planning session
Everyone
43
Who owns story planning and high level estimation
Development Teams
44
Who provides governance, interfaces and dependancies
Architect/Engineering and UX
45
What are the inputs to PI Planning
Vision Program Backlog Top 10 Features
46
What is the output of PI pLanning?
Team and Program PI Objectives Program Board along with: Communication, Estimated Capacity, Objectives and risk management
47
What are the PI Objectives
business summaries of what each team intends to deliver in the upcoming PI.
48
Do you include Uncommitted Objectives in the PI Objectives?
Yes
49
Are uncommitted objectives included in the committment
nO
50
Do uncommitted objectives count when calculating the load?
Yes
51
What does the first day agenda of a PI Planning event include:
Business Context Product Vision Architecture Vision and development practices Planning context Team Breakouts that develop draft plans and identify risks Draft Plan review Management Review and Problem Solving
52
What does Day 2 of PI Planning include?
Planning adjustments Team Breakouts (develop final plans and refine risks and impediments while Business owner assign BV to Objectives) Final Plan Review Program Risk Review (ROAMed) PI confidence vote Plan rework Planning Retro and moving forward
53
The PI PLanning brief is for
Executives Product Manager System Architect
54
What is the Product Owners responsibility in PI planning
You have the content authority to make decisions at the user Story level
55
What is the Scrum Masters role in PI Planning?
responsibility is to manage the timebox, the dependencies, and the ambiguities
56
What is the Agile Teams responsibility
is to define user Stories, plan them into the Iteration, and work out interdependencies with other teams
57
How do you establish velocity
By looking at the average output of the last iterations
58
How do you calcuate your capacity
For every full time agile member consider an 8 subtract 1 for PTO days. Estimate other stories from that benchmark
59
who reviews all final plans
Final plans are peer reviewed by Teams and Business owners
60
What is the agenda for plan review
Changes to capacity and oad Final PI objectives with BV Program risks and impediments Q&A
61
What does ROAMing risks represent
Resolved - addressed and no longer a risk Owned - Someonehas taken responsibility Accepted - Nothing more can be done. Mitigated - there is a plan to adjust as necessary
62
What is the confidence vote?
A committment to do meet PI objectives Agreement to escelate immediately so corrective action can be taken
63
What are the Team events for an Agile Team
Interation Planning Daily Standup Iteration Review Backlog Refinement Iteration Review
64
What are the ART events
PI planning SoS PO Sync System Demo Prepare for PI Planning Inspect and Adapt
65
Who is in the ART Sync
SOS and PO to coordinate progress
66
How often should you demo the full system increment
every 2 weeks
67
How often should you have an Innovation and Planning Iteration
The last iteration n a PI
68
What are the 3 aspects of Inspect and Adapt
PI System Demo Quantitative and Qualitative Measurement Problem Solving workshop
69
What is the time box for Inspect and Adapt
3 - 4 hours per PI
70
Who needs to attend the Inspect and Adapt event
Teams and Stakeholders
71
Who leads the PI Demo (current state of the solution)
Product Management, POs and System Team
72
Who should attend the PI Demo
Business Owners, ART Stakeholders, Product management, Scrum Masters, RTE and Teams
73
How do you measure ART Predictability
A report that compares actual BV achieved to planned Business Value
74
What 2 things does DevOps maximize
Speed and Stability
75
What is the CALMR approach to DevOPs
Culture Automation Lean Flow Measurement (Full stack telemetry) Recovery
76
What does the Continuous Delivery Pipeline use for Release on Demand
Continuus exploration Continuous Integration Continuous Deployment
77
What is continuous exploration steps for understanding the Customers Needs?
Hypothesize Collaborate & Research (Product Management) Architect Synthesize (WSJF & PI PLanning)
78
What is the critical technical practice for Continuous Integration
Develop Build Test (end to end) Stage
79
What are the steps to Continuous Deployment so you can release on Demand
Deploy Verify Monitor Respond
80
What are the steps for Release on Demand
Release Stabilize and Operate Measure Learn
81
What is the Architectural Runway
Architectural Runway is existing code, hardware components, marketing branding guidelines, etc., that enable near-term business Features.
82
What builds the Runway
Enablers
83
Who consumes the runway
Features