Lesson 5: 7P's of Marketing and Branding Flashcards

(65 cards)

2
Q

third P of the marketing mix

A

price

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2
Q

the value of money in exchange for a product or
service

A

price

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2
Q

the amount or value that a customer gives up
to enjoy the benefits of having or using a product or service

A

price

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2
Q

customers
exchange a certain value for having or using the product – a value we call

A

price

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3
Q

price is determined by

A

what a customer is willing to pay; a seller is willing to accept; the competitor is allowing to be charged

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4
Q

most important factor affecting a small business’ revenue potential

A

pricing strategy utilized

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5
Q

The price charged for products and services is set artificially low in order
to gain market share. Once this is achieved, the price is increased.

A

penetration pricing

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6
Q

A company charges a higher price then slowly lowers the price to make
the product available to a wider market because it has a considerable
competitive advantage. However, the advantage tends not to be
sustainable. The high price attracts new competitors into the market, and
the price inevitably falls due to increased supply.

A

skimming prices

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7
Q

A pricing method in which a seller uses prices of competing products as a
benchmark instead of considering own costs or the customer demand. In
reality a firm has three options and these are to price lower, price the same
or price higher than competitors

A

competition pricing

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8
Q

The practice of reviewing and setting prices for multiple products that a
company offers in coordination with one another.

A

product line pricing

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9
Q

The act of placing several products or services together in a single
package and selling for a lower price than would be charged if the items
were sold separately.

A

bundle pricing

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10
Q

Setting the price of a product higher than similar products. The goal is to
create the perception that the products must have a higher value than
competing products because the prices are higher

A

premium pricing

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11
Q

the practice of setting prices slightly lower than
rounded numbers, in the belief that customers do not round up these
prices, and so will treat them as lower prices than they really are. This
practice is based on the belief that customers tend to process a price from
the left-most digit to the right, and so will tend to ignore the last few digits
of a price.

A

psychological pricing

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12
Q

The company earns more through cross-selling products along with a
basic core product. The main product does not have many features (and
is priced low) which can be enhanced through optional or accessory
products which are sold at premium by the same company.

A

optional pricing

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13
Q

involves adding a markup to the cost of goods and
services to arrive at a selling price. Under this approach, you add together
the direct material cost, direct labor cost, and overhead costs for a
product, and add to it a markup percentage in order to derive the price of
the product.

A

cost plus pricing

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14
Q

A pricing method in which a fixed sum or a percentage of the total cost is
added (as income or profit) to the cost of the product to arrive at its selling
price.

A

cost based pricing

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15
Q

A price-setting strategy where prices are set primarily on consumers’
perceived value of the product or service.

A

value based pricing

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16
Q

the fourth P of the marketing mix

A

promotion

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17
Q

refers to the complete
set of activities, which communicate the product, brand or service to the user.

A

promotion

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18
Q

The idea
is to create an awareness, attract and induce the consumers to buy the product, in
preference over others.

A

promotion

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19
Q

promotional mix includes

A

advertising; public relations (PR); personal selling; sales promotions; direct marketing; (social media)

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20
Q

what is under advertising

A

radio, television, print, electronic, word of mouth, generic

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21
Q

radio is

A

cheaper than TV advertising

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22
Q

The promotion of a particular commodity is without reference to a specific
producer, brand name or manufacturer. Producers join together to expand total
demand for the commodity, thereby helping their own sales. These activities are often
self-funded through assessments on marketing called check-off programs

A

generic advertising

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23
involves sharing information with the public using platforms that do not require a payment, such as social media or through press releases shared with magazines and newspapers.
public relations
24
its goal is to shape public perception of a business, presenting a positive image through various strategies to its various constituents.
public relations
25
occurs when an individual salesperson sells a product, service or solution to a client.
personal selling
26
Salespeople match the benefits of their offering to the specific needs of a client.
personal selling
27
personal selling involves
the development of longstanding client relationships
28
five stages of personal selling process
prospecting; making first contact; the sales call; objection handling; closing the sale
29
any initiative undertaken by an organization to promote an increase in sales, usage or trial of a product or service (i.e., initiatives that are not covered by the other elements of the marketing communications or promotions mix)
sales promotion
30
sale promotion techniques
free gifts, free samples, free trial, customer contests, special pricing
31
used to offer consumers a lower price for a period of time or to purchase in multiple quantities. For example, a retailer may offer a product that normally costs 35 pesos at a price of 3-for-100-pesos during the promotional period.
special pricing
32
There are many ways to utilize this particular sales promotion technique. A newly opened store, for example, may offer the first 10 customers free items worth 100 pesos.
free gifts
33
a technique used to introduce new products to the marketplace. Samples give the consumer a chance to see how well they like a product or try something they otherwise would not normally buy.
free samples
34
a way for a consumer to try a new product while eliminating risk. It may be used when a product is unique to the marketplace.
free trial
35
offer the customer a chance to win prizes like cash or store merchandise
customer contests
36
a promotional method that involves presenting information about your company, product, or service to your target customer without the use of an advertising middleman
direct marketing
37
It is a targeted form of marketing that presents information of potential interest to a consumer that has been determined to be a likely buyer.
direct marketing
38
forms of direct marketing
brochure, catalogs, fliers, newsletters, post cards, coupons, emails, phone calls, text messages
39
sixth P of the marketing mix
packaging
40
refers to the outside appearance of a product and how it is presented to the customers
packaging
41
five basic functions of packaging
protection; containment; information; utility of use; promotion
42
protecting of function can be divided into some classes
natural deterioration; physical protection; safety; waste reduction
43
One of the major functions of packaging is to provide for the effects of time and environment for the natural and manufactured products
protection
44
It is caused by the interaction of products with water, gases and fumes, microbiologic organisms like bacteria, yeasts and molds, heat, cold, dryness, contaminants and insects and rodents.
natural deterioration
45
The packaging is also used for ________, which include improving shock protection, internal product protection and reducing shock damage caused from vibration, snagging, friction and impact.
physical protection
46
A special kind of protective packaging is required for products that are deemed harmful to those who transport them or use them. These products include extremely inflammable gas and liquid, radioactive elements, toxic materials etc. The packaging should also be done so that children could not easily use or dispose them.
safety
47
Packaging also serves to reduce the amount of waste especially in case of food distribution.
waste reduction
48
This involves merging of unit loads for shipping. It starts with spots of adhesives on the individual shippers that stick them together, straps of steel and plastic, entire coverings of shrinkable or stretchable plastic films and paper or corrugated wraps that surround an entire pallet of product.
containment
49
The packaging conveys necessary information to the consumers. The common information that packaging provides include general features of the product, ingredients, net weight of the contents, name and address of the manufacturers, maximum retail price (MRP).
information
50
The convenience packaging has been devised for foods, household chemicals, drugs, adhesives, paints, cosmetics, paper goods and a host of other products. This type of packaging includes dispensing devices, prepackaged hot metals, and disposable medical packaging.
utility of use
51
Companies use attractive colors, logos, symbols and captions to promote the product that can influence customer purchase decision.
promotion
52
packaging decisions include
packaging concept; engineering tests; visual tests; dealer tests; consumer tests
53
This defines what the package should be or do for the particular product in terms of size, shape, materials, color, text, and brand mark and tamperproof ability
packaging concept
54
This will ensure that the package stands up under normal conditions
engineering tests
55
This is to ensure that the script is legible and colors are harmonious
visual tests
56
This is to ensure that the dealers find the packages attractive and easy to handle
dealer tests
57
This is to ensure favorable consumer response
consumer tests
58
seventh P of the marketing mix
positioning
59
refers to a process used by marketers to create an image in the minds of a target market.
positioning
60
basic concepts of positioning
functional; symbolic; experiential POSITIONING
61
deal with solving a problem, providing benefits and getting a favorable perception from investors, stockholders and consumers
functional positioning
62
deal with self-image enhancement, ego identification, belongingness, social meaningfulness and affective fulfilment
symbolic positioning
63
deal with providing sensory or cognitive stimulation.
experiential positioning