Lesson 5 Flashcards

1
Q

IT governance definition

A

The way an organization controls IT (investment) decision-making.

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2
Q

Goals of IT governance

A

Achieve IT-Business alignment

Control formulation (creating) of IT strategy

Control implementation of IT strategy

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3
Q

IT governance inlcudes:

A

Responsibilities each stage of decision-making process

Allocating decision rights

Establishing accountability framework for IT

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4
Q

Who makes most IT (investment) decisions? - Centralization

A

Corporation managers or central IT

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5
Q

Who makes most IT (investment) decisions? - Decentralization

A

SBU/LOB managers or local IT

SBU = Strategic business unit
LOB = line of business
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6
Q

Who makes most IT (investment) decisions? - Federation

A

Some corporation level

Some local level

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7
Q

Centralized IT governance - advantages

A

Centralized = Corporation controls IS priorities

Economies of scale
No repetitive projects
Control of IT standards
Better support for integration

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8
Q

Decentralized IT governance - advantages

A

Decentralized = Business units control IS priorities

Responsive to business needs
Accountability of business units for cost

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9
Q

IT Governance archetypes (centralized to decentralized)

A

Business monarchy

IT monarchy

Federal

Duopoly

Feudal

Anarchy

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10
Q

IT principle

A

High-level decisions about the IT

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11
Q

Customized IT governance matrix - Three-step process:

A

Initiation (proposal)

Development

Approval

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12
Q

Customized IT governance matrix - Stakeholders

A

Top management team (TMT)

IT professionals (ITP)

Local administrators (LA)

Professional users (PU)

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13
Q

Customized IT governance matrix - Investment levels

A

High vs. Low

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14
Q

Board’s IT Governance (ITG) Cube (Matta et al. 2016) is for determining:

A

Responsibilities of the board regarding IT governance

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15
Q

Board’s IT Governance (ITG) roles

A

Monitor

Advise

Co-opt

Assimilate (supports the other 3 roles)

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16
Q

Board’s IT Governance (ITG) functions

A

IT risk mitigation

IT value creation

17
Q

Board’s IT Governance (ITG) mechanisms

A

Decision-making structures

Formal processes

Communication approaches

18
Q

IT integration strategies (after takeover or merger)

A

Transformation (renewal)

Combination (standardization)

Consolidation (takeover)

Co-existence (synchronization)

19
Q

IT integration capability means 3 things (after takeover)

A

The new organization is able to integrate both firms’:

  1. Technical infrastructure
  2. IT management processes
  3. IT personnel
20
Q

Successful IT integration requires … integration.

A

Technical
Operational
Social

21
Q

Factors influencing IT integration capability (most influencing to least)

A
  1. Business Flexibility (.57)
  2. IT Infrastructure Flexibility (.47)
  3. Prior IT integration experience (.37)
22
Q

Four dimensions of IT infrastructure flexibility

A

IT compatibility

IT connectivity

Modularity

IT personnel skills flexibility

23
Q

IT compatibility

A

The degree to which IT components running on a specific platform can run on another platform

24
Q

IT connectivity

A

The number and variety of IT components to which a firms’ IT components can connect

25
Modularity
Loose integration between IT components. | IT components affect as few other IT components as possible
26
IT personnel skills flexibility
The business and technical skills of IT personnel
27
IT governance types
Centralization Decentralization Federation
28
Centralized IT governance - disadvantages
Unresponsive to changes No business unit accountability for cost
29
Decentralized IT governance - disadvantages
Excessive overall cost Reinvention of wheels Variable IT standards Weak system integration