Lesson 5 - Business Objectives and Stakeholder objectives Flashcards

1
Q

Define Business Objectives

A

Business Objectives are the aims or targets that the business works towards.

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2
Q

List 2 Benefits of Having objectives for a business.

A
  1. Clear and measurable objectives help unite the whole business towards the same goal
  2. Boosts the workers motivation
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3
Q

List 3 Objectives of Businesses in the Private sector

A
  1. Business survival
  2. Profit
  3. Market share
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4
Q

What is the formula for market share ?

A

Company sales/total market sales * 100

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5
Q

Define market share

A

Is the proportion of total market sales achieved by one business.

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6
Q

List 3 Benefits of Increased market share

A
  1. Good publicity
  2. Increased influence over suppliers
  3. Increased influence over customers
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7
Q

Define a Social Enterprise

A

A Social Enterprise has social objectives as well as an aim to make profit to reinvest back into the business.

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8
Q

List 3 objectives of Social Enterprises

A
  1. Social : Provide jobs and support for disadvantaged groups in society.
  2. Environmental: protect the environment
  3. Financial : to make profit to invest back into the social enterprise to expand the social work that it performs
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9
Q

Define a Stakeholder

A

A stakeholder is any person or group with direct interest in the activities and performance of a business.

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10
Q

List the stakeholders

A
Customers
Owners
Workers
Government
Managers
Banks
The whole community
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11
Q

Objectives of each stakeholder

A
  • Customers: value for money and safe and reliable products
  • Owners Growth of the business so that the value of their investments increases
  • Workers:a regular payment for their work
  • Government: want business to succeed
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12
Q

Define Profit

A

Profit is the total income of a business (sales revenue) less total costs.

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13
Q

Profit formula

A

Sales revenue - total costs

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