Lessons 1-6 Flashcards

1
Q

Association of people who interact with each other and use resources of various kinds in order to achieve certain objectives or goals.

A

Organization

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2
Q

Designed and Developed for people to work in harmony with the environment and with the other stakeholders.

A

Organization

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3
Q

Coordination + Efficiency + Effectiveness

A

Organization Success

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4
Q

The process of coordinating and overseeing the work and performance of each employee so that they could efficiently accomplish their specific aims or goals.

A

Management

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5
Q

Covers the whole organization and is present in every area in the organization

A

Management

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6
Q

Invloves determining stations goals or performance objectives.

A

Planning

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7
Q

Demands assigning tasks, setting aside funds, bringing harmonious relations among the individuals and work groups or teams in the organization

A

Organizing

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8
Q

Indicates filling in the different job positions in the organization’s including size of the organization, type of jobs, number of individuals to be recruited and some internal and external pressures.

A

Staffing

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9
Q

Entails influencing or motivating subordinates to do their best so that they would be able to help the organization’s endeavor to attain their set goals.

A

Leading

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10
Q

Involves value waiting and if necessary correcting the performance of the individuals or work groups or teams to ensure that they’re all working toward the previously set goals and plans of the organization

A

Controlling

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11
Q

father of scientific management

A

frederick w. taylor

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12
Q

this management theory makes use of the step by step, scientific methods for finding the single best easy for doing a job

is identify clear guidelines for the improvement of their productivity

A

scientific management theory

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13
Q

concentrates on the managers functions and what makes up good management practice or implementation

A

general administrative theory

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14
Q

he believed that management is an activity that all organizations must practice and viewed it as separate from all other organizational activities

A

henri fayol

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15
Q

ideal organizations especially large ones must have authority structures and coordination with others based on what he referred to as bureaucracy

A

max weber

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16
Q

focuses on the satisfaction of customers and their needs and expectations

A

total quality management

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17
Q

who proposed total quality management theory

A

joseph m. juran and w. edwards deming

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18
Q

involves the study of the conduct, demeanor or action of people at work

A

organizational behavior approach

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19
Q

who are the proponents of organizational behavior approach

A

robert owen, mary parker follet, hugo munsterberg, and chester barnard

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20
Q

responsible for the entire organization particularly in realizing its goals and the attainment of the vision and mission of the organization

A

managers

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21
Q

three interpersonal roles

A

figurehead, leader, liaison

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22
Q

three informational roles

A

monitor, disseminator, and spokesman

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23
Q

four decisional roles

A

entrepreneur, disturbance handler, resource allocator, negotiator

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24
Q

managers perform ceremonial duties as head of the organization

A

figurehead

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25
managers provide the direction for the rest of the organization
leader
26
managers are the main contact from organization to the entire world
liaison
27
involves building harmonious relationship among members of the organization
interpersonal roles
28
roles of managers is to be the center of the flow of information
informational roles
29
manager continuously scans the environment to watch macro and micro opportunities and threats
monitor
30
managers provides relevant information to the organization
disseminator
31
manager sends out information outside the organization
spokesman
32
manager commits the inter organizational to a new business plan or strategy direction
decisional roles
33
brings organization to be the business major player
entrepreneur
34
manager must act to protect the entire organization to internal and external pressures
disturbance handler
35
managers are the central authority in organizational decisions to allocate and scarce resources to various departments
resource allocator
36
manager leads the organization in contracts and agreements
negotiator
37
managers must possess technical business skills in various areas of management such as financial management production processes supply chain marketing and sales
technical skills
38
managers must possess skills to interact with people both from within and outside the organization
human skills
39
managers need to conceptual skills to plant strategize and think way ahead into the future given constraints and opportunities in the market
conceptual skills
40
may be classified into two types the internal and external that affect a company's operations and include strengths weaknesses internal power relationships orientations of the organization nature of economy and economic conditions.
business environment
41
forces within the organization which consists of
owners, board of directors, employees or manager and culture
42
has profound impact on the operations of firm
distributor, supplier, customers and competitors
43
environment is primarily concerned with complex laws regulations and government agencies and their actions which affect all kinds of enterprises in varying degrees
political legal environment
44
general pattern of the economy can be viewed from three dimensions: economic system, the general business cycle and the economic policies
economic environment
45
deal with the use of government spending and taxation to improve the position of the economy
fiscal policies
46
refer to the use of monetary instruments to the central bank of the philippines to influence the money in circulation
monetary policies
47
the way of life of people
socio-cultural environment
48
this compromises the innovations and improvements in methods machines and materials
technological environment
49
scanning the environment to identify the changes or trends that have the potential to generate opportunities and threats to the organization's current or future intended strategies
environmental analysis or scanning
50
management method whereby an organization can assess major external factors
pest analysis
51
factors found within the business environment in which the organization operate it isfactors found within the business environment in which the organization operate it is a systematic identification ofsystematic identification of these factors
swot analysis
52
an individual's ability to adapt and adjust
cultural intelligence
53
refer to cultures where in people tend to do one thing at a time
monochronic culture
54
accomplishing all tasks at once
polychronic culture
55
the degree to which a society accepts or rejects the unequal distribution of power among people
power distance
56
the degree to which society is uncomfortable with risk change and uncertainties
uncertainty avoidance
57
the degree to which a society emphasizes individual accomplishments vs collective accomplishments
individualism-collectivism
58
society values assertiveness and feelings material success vs concern for relationships
masculinity femininity
59
society emphasizes short-term thinking vs greater concern for future or long-term solution
time orientation
60
key elements here is freedom of choice
economic system
61
another aspect of the economic environment a broad range of resources are available in different countries which help promote economic activities
natural resources
62
consist of physical things such as roads railways school hospital and communication system
infrastructures
63
can be viewed in two ways as the ability to be given government to stay in power against other opposing factors in the country and the permanence of government policies towards business
government stability
64
sentence to attract foreign investors, reduce interest rates on loans construction subsidies and tax incentives
incentives for international trade
65
protects domestic business
controls on international trade
66
tax collected on goods shipped across national boundaries
tarifs
67
limit on the number or value of goods that can be traded. most common form of trade restriction
quota
68
measures which create an arrangement by which an exporter agrees to them is exports in order to avoid the imposition ofmeasures which create an arrangement by which an exporter agrees to them is exports in order to avoid the imposition of restrictions by the importing country
export restraint agreement