Letter Writing

Question 1

Salutations

Dear sir/ madam

Answer 1

Closure

Yours faithfully

Question 2

Salutation

Dear mr…..

Answer 2

Yours sincerely

Question 3

Salut

Dear mary,

Answer 3

Closure

Best wishe

Question 4

Semi formal

Answer 4

With best/ warm,warmest/ kind, kindest/ regards

Question 5

A

Answer 5

Optional Thank you very much for your letter

Question 6

B

Answer 6

Optional I was one of the guests at your hotel

Question 7

C

Answer 7

Purpose and it’s necessary
1-i’m writing to
2-I would like to
3-This Letter is to
4-This is to

Question 8

C purpose

Giving info

Answer 8

Inform you that
Advise you of
Let you know that
Notify you that
Assure you that
Remind you
Share my experience
In response to your request
Make suggestions about
Propose some changes
To Express
To Complain
I feel something should be done

Question 9

C purpose

Getting info

Answer 9

Ask for
Make an inquiry about
Check the possibility of
Request you to

Question 10

C purpose

Giving info

Answer 10

Closure

I really hope this helps you should you need any further details please do not hesitate to contact me

Question 11

C purpose

Getting info

Answer 11

Closure

I enthusiastically look forward to hearing from you at your earliest convenience
thank you very much in advance

Question 12

I’m sorry to say

Answer 12

I’m afraid to say

Question 13

Was a complete disaster

Answer 13

Did not live up to our expectations

Question 14

Was going to give us

Answer 14

Was supposed to provide

Question 15

It didn’t happen

Answer 15

This was not the case

Question 16

Fed up

Answer 16

Dissatisfied

Question 17

They told us

Answer 17

We were told

Question 18

Really irritatingly

Answer 18

To our great disappointment

Question 19

A pack of lies

Answer 19

Totally inaccurate and misleading

Question 20

You ought to say sorry

Answer 20

We are owed an apology

Question 21

A lot of money back

Answer 21

Some form of compensation

Question 22

Apology formal

Answer 22

I’m terribly sorry but
I’m afraid I
I must apologize about

Question 23

Complaint formal

Answer 23

I must complain about
I am not satisfied with
I feel something should be done about

Question 24

Request formal

Answer 24

Could you please
Could you possibly
Would it be possible to
I would be grateful if you would
Would you mind
I wonder if you could

Question 25

Making suggestions formal

Answer 25

I would like to suggest that
May I suggest that
Perhaps we could
Could you please