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APC Project Management > Level 1 Ethics and Rules of Conduct > Flashcards

Level 1 Ethics and Rules of Conduct Flashcards

1
Q

What are the codes of conduct?

A
  1. Honest, integrity and comply with professional obligation
  2. Maintain professional competence
  3. Quality and dilligent service
  4. Respect
  5. Act in public interest
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2
Q

Balance of interests/ conflicts of interest and examples?

A

Risk that someone’s judgement or actions at work could be affected by something unconnected with their role.

  • Decide whether to accept or decline
  • Write to all parties and disclose the nature and background and how to manage it
  • Request informed consent from clients
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3
Q

Formal and informal CPD? How many hours?

A

48 hours
Formal has a learning objective and outcome

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4
Q

Conduct for both members and firms Feb 2022

A

The Same

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5
Q

RICS governance structure & president

A

Anne Gray

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6
Q

RICS Ethics Decision Tree principles

A
  • Consider the facts
  • Identify the relevant RICS standards in the rules of conduct
  • Use your professional judgement which may require a balance of interest.
  • Document your decision
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7
Q

Advised Complaints Procedure

A
  1. Ensure the CHP has two stages
  2. Have resonable timescales for responding
  3. Record in a complaints log
  4. Be understood and available to all
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8
Q

Behaviours for codes of conduct

A
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9
Q

What is informed consent?

A

Given in writing when parties have been given information regarding a conflict of interest, Confirm they understand the situation.

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10
Q

Bribery Act 2010

A

Parliamentry act to prevent a bribe
Bribe: dishonest persuasion with a gift, money or offer.
4 Offences under the act:
- Offering a bribe
- Accepting a bribe
- Failing to prevent a bribe
- Bribing a foreign official

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11
Q

RICS President?

A

Ann Grey

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12
Q

The roles of the RICS?

A
  • Global leading professional body promoting the higest standards in the property industry
  • Gold standard of professional regulation
  • Provide impartial advice
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13
Q

What groups are in the RICS Structure?

A
  • Governing Council
  • Regulatory Board
  • Management Board
  • Executive Team
  • Presidential Team
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14
Q

What groups are in the RICS Structure?

A
  • Governing Council
  • Regulatory Board
  • Management Board
  • Executive Team
  • Presidential Team
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15
Q

What are the professional obligations of members?

A
  1. Members must comply with CPD Requirements set by the RICS of 20 hours of CPD, 10 of which is formal which requires a learning objective.
  2. Members must cooperate with RICS
  3. Members must promptly provide all information reasonably requested by the Standards and Regulation board.
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16
Q

RICS Requirement of PII?

A

Insurance covers professional negligence.
- Policies made on an each and every claim basis
- RICS sets out the minimum levels of indemnity
- Sets out the maximum levels of uninsured excess
- Run off cover must be in place for at least 6 years.
- Policy should include cover for past, present employees, directors and partners.

17
Q

What is run off cover?

A

Claims can be made after you stop practice i.e retirement or closure. Run off cover covers you for this period.

18
Q

Examples of Honesty, Integrity and compliance with Professional Obligations
(RULE 1)

A
  • Members & firms should not be mislead others by their actions
  • To be open and honest about fees & services
  • Do not take unfair advantage of others
  • Do not facilitate financial crime such as money laundering or tax evasion
19
Q

Examples of Professional Competence (RULE 2)

A
  • Must undertake work that they have the knowledge, skills and resources to complete competently
  • Any employees undertaking works for them must have the necessary knowledge, skills and resources
  • Must maintain and develop their knowledge and skills throughout careers (CPD)
20
Q

Examples of Good Quality & Diligent (RULE 3)

A
  • Understand clients’ needs and objectives before accepting any professional work
  • Members and firms agree with clients the scope of services and timescales
  • To communicate with clients and other clearly in a way they can understand
  • Understanding the risks and benefits of using relevant technology
  • Effective equality assurance processes for their work
21
Q

Examples of Respect, Diversity & Inclusion (RULE 4)

A
  • Respect the rights of others and treat others with courtesy
  • Do not bully, victimise or harass
  • Firms check the supply chains do not involve with modern slavery
  • Work Cooperatively with others
  • Develop an inclusive culture in their workplace, support equal access
22
Q

Examples of Acting in Public Interest (Rule 5)

A
  • Members and firms support directors, partners, employees who have acted in good faith to report concerns
  • Must respond to complaints made against them promtply, openly and professionally
  • Do not dissuade complaints from ADR
  • Manage their professional finances responsibly
23
Q

RICS Members obligations

A
  • Comply with RICS CPD requirements
  • Cooperate with RICS
  • Must provide all information reasonably requested by the Standards
24
Q

RICS Firms Obligations

A
  • Must publish a CHP which contains ADR
  • Ensure all and previous professional work is covered by adequate/ appropriate PII Cover
  • Firms must cooperate with RICS
  • Must provide all information reasonably requested by RICS
  • Must display business literature in accordance with the RICS
25
Q

RICS Professional Standards - Professional Statements

A

These contain ‘musts’ - mandatory requirements along with details of regulatory interventions if these requirements are not met.

26
Q

RICS Professional Standards - Guidance Notes

A

These contain shoulds - non-mandatory requirements but recommendations of best practice on undertaking given tasks

  • Outline best practice within the profession and provide advise to surveyours on how to complete certain activities
  • They should be followed, members should remain up to date to ensure they are competent.
27
Q

RICS Professional Standards - APC

A

Requirements and guidelines relating to entry into the profession

28
Q

RICS Professional Standards - Data Standards

A

These ensure software programmes and technology can adopt RICS standards into their offering

29
Q

The Black Book

A

A suite a guidance notes that define good technical standards for construction professionals

30
Q

Difference between ethics and integrity

A
  • Ethics are moral principles that govern a persons behavior or the conduction of an activity
  • Integrity is the quality of being honest and having strong moral principles and values
  • Ethics looks at the big moral picture while integrity is focused on personal characteristics.
31
Q

CPD

A

Continued Professional Development

32
Q

CPD Requirements for Chartered Surveyors

A

Must undertake a minimum of 20 hours CPD each calendar year
Out of 20 at least 10 must be formal.
Formal = structured learning with an objective
i.e professional training courses
- Structured online training
- Assessed works

Informal = self-managed learning that is relevant or related to your professional role
- Private Study
- On the job training
- Events/seminars where the focus is on knowledge sharing

33
Q

Gifts & Hospitality

A

I would not accept gifts, hospitality, services which might suggest an improper obligation
- Can be accepted in certain circumstances, the key is to consult the ethics tree and make an informed decision.

Key points to note:
- Timing of the gifts or hospitality
- Proportionality of the gift
- Consideration to the impartiality or percieved impartiality

34
Q

What is a bribe?

A

An incentive or reward offered, promised, or provided to gain any commercia, contractual or personal advantage

35
Q

What is money laundering?

A

Generic term to describe the process by which criminals disguise original ownership and control of the proceeds of criminal conduct by making such proceeds appear to have derived from a legitimate source

36
Q

How to report suspicious money laundering

A

Legally obligated under the Money Laundering Regulations to submit a SAR (Suspicious Activity Report) to the National Crime agency

APC Project Management (23 decks)

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