Listening Flashcards
(34 cards)
______ is not just hearing what the other party in the conversation has to say “______ means taking a vigorous, human interest in what is being told us, “said Alice Duer Miller. “You can ____ like a blank wall or like a splendid auditorium where every sound comes back fuller and richer.”
Listening
Listening is the first of the four language skills, which are:
- Listening
- Speaking
- Reading
- Writing
Author Marvin Gottlieb cites four elements “of good listening.
1) Attention
2) Hearing
3) Understanding
4) Remembering
_______ - the focused perception of both visual and verbal stimuli
Attention
______ - the physiological act of ‘opening the gates to your ears’ 3)
Hearing
________ -assigning meaning to the messages received
Understanding
_______ - the storing of meaningful information” (“Managing Group Process.” Praeger, 2003)
Remembering
He also cites four levels of listening: “
acknowledging, sympathizing, paraphrasing, and empathizing
______ is often said to be a physical process, perception of sound
Hearing
_______ is a mental process, active understanding of sounds you hear
Listening
Hearing is _________. You will hear sounds all day because it’s a physiological aspect of being.
Continuous
, listening is _______ because it requires attention and focus, which can’t be given at every hour of the day. As such, listening becomes psychological.
temporary
Hearing is ________, meaning you don’t choose to do it. That’s why you can hear people talking,
Involuntary
but you can choose not to listen and focus on what they are saying. This is like the phrase “in one ear, out the other.”
Voluntary
The listener is attempting to really internalize and understand what they are hearing. This requires motivation and purpose. The listener has an intention to connect and participate.
Active listener:
:
Exhibits itself when the listener is disconnected and is unreceptive.
Passive listener
(Differentiate the sounds of the voice)
_______ ______ means only interpreting the sound of the message rather than understanding the meaning of the message. It is also known as a fundamental type of listening; therefore, people learn it from mothers’ wombs. This listening style involves hearing only the sound rather than listening to interpret the meaning of the message. It is the primary type of listening, where different sounds of words are recognized without understanding the meaning
Discriminative Listening
(Understanding the meaning of message)
__________ _______means understanding the meaning of the message rather than interpreting only the sound of the message.
Comprehensive Listening
(Understanding the feeling and emotions of the speaker)
_______ _______ is understood as the feeling and emotions of the speaker sometimes, the listener can feel what the speaker is feeling. Therefore, this listening needs good close attention, discriminative listening, comprehensive listening, and a deep connection with the emotion of the speakers
Empathic Listening
(Evaluate the meaning of message based on evidence)
_______ _______means evaluating and forming the appropriate meaning of the message based on evidence. So, It is related to critical thinking and analysis. However, It helps assess whether speakers are right, wrong, logical, or illogical. They understand why they accept or reject another member’s ideas and suggestions.
Analytical Listening
(Seeking certain information)
_____ ______ refers to the listening behavior where the listener seeks certain information to appreciate and meet their needs and goals. it is one kind of selective listening. They are intended to listen to particular information that is important to them.
Appreciative Listening
How to Be an Active Listener?
Ask good questions
Be curious
Wait to speak
Stay focused
Don’t fill in holes
:
When listening attentively, you can ask good questions. You can follow what the speaker is trying to convey and respond back with detailed and accurate questions to push the conversation further
Ask good questions
:
With anything in life, curiosity has the power to take us to greater levels. When you express curiosity during listening and genuinely want to know more, you will be better focused and pay attention
Be curious