LO1

Question 1

Project Management Expertise

Answer 1

Skills and knowledge areas a project manager should have, including industry knowledge, management skills, and interpersonal skills.

Question 2

Application Knowledge

Answer 2

Understanding of standards and regulations in the specific domain or industry.

Question 3

Project Environment

Answer 3

The cultural, social, political, and physical context in which a project operates.

Question 4

General Management Skills

Answer 4

Planning, organizing, executing, controlling, and closing a project effectively.

Question 5

Interpersonal Skills

Answer 5

Skills including communication, leadership, motivation, negotiation, and conflict resolution.

Question 6

Standards

Answer 6

Guidelines or preferred approaches, not necessarily mandatory.

Question 7

Regulations

Answer 7

Mandatory rules imposed by laws or organizations.

Question 8

Emotional Intelligence

Answer 8

Ability to recognize, understand, and manage one’s own emotions and those of others.

Question 9

Self-awareness

Answer 9

Understanding one’s own emotions and how they affect others.

Question 10

Self-regulation

Answer 10

Ability to control or redirect disruptive impulses and moods.

Question 11

Empathy

Answer 11

Understanding the emotional makeup of other people.

Question 12

Relationship Management

Answer 12

Ability to build and manage relationships.

Question 13

MBTI

Answer 13

Myers-Briggs Type Indicator; categorizes people into 16 personality types.

Question 14

Leadership Styles

Answer 14

Various approaches including autocratic, democratic, transactional, transformational.

Question 15

Action Item Meeting

Answer 15

Short meetings to clarify immediate roles and tasks.

Question 16

Management Meeting

Answer 16

Meetings focused on tracking progress and setting mid-term goals.

Question 17

Leadership Meeting

Answer 17

Meetings for reflection, exploring long-term project direction.

Question 18

Team Development Stages

Answer 18

Forming, Storming, Norming, Performing, Adjourning.

Question 19

Conflict Resolution Styles

Answer 19

Avoiding, Forcing, Collaborating, Compromising, Accommodating.

Question 20

Trust Types

Answer 20

Objective credibility, Benevolence, Non-manipulative, High cost of lying.

Question 21

Humm Factor

Answer 21

A survey tool to gauge project health based on qualitative data.

Question 22

Types of Teams

Answer 22

Functional, Cross-functional, Problem-solving.

Question 23

Conflict Categories

Answer 23

Task, Process, Relationship.

Question 24

Delegation

Answer 24

Assigning responsibility and authority to team members.

Question 25

Motivating Factors

Answer 25

Recognition, specific goals, participation in decisions, equity.

Question 26

Communication Planning

Answer 26

Knowing who needs what information and when.

Question 27

Project Team

Answer 27

A group of individuals with shared goals, interdependent roles, and mutual accountability.

Question 28

Project Culture

Answer 28

Shared norms, values, and assumptions within a project team.

Question 29

Innovation

Answer 29

Creative problem-solving to reduce cost or improve quality/schedule.

Question 30

Manager vs Leader

Answer 30

Managers have formal authority; leaders influence others through personal attributes.

Question 31

Conflict Management Strategies

Answer 31

Mediate, Arbitrate, Control, Accept, Eliminate.