LO3

Question 1

Define span of control

Answer 1

Number of subordinates a line of manager is supervising

Question 2

Define authority

Answer 2

The right to make commands and decisions

Question 3

Define Chain of command

Answer 3

The route through which messages are passed

Question 4

Define Tall structure

Answer 4

Hierchal structure in which CEO is the most powerful member

Question 5

Define Flat structure

Answer 5

Hierarchal structure with few or no levels between employees and executives

Question 6

Define matrix

Answer 6

Teams of different departments are created and they work on different projects

Question 7

Define centralised

Answer 7

The head office makes all decisions and project manager

Question 8

Define decentralised

Answer 8

Decision making is spread out across the lower levels of the organisation

Question 9

List 3 advantages of the tall structure

Answer 9

1) Opportunities for promotion
2)Narrow span of control
3) Can easily spot areas for development

Question 10

List 3 disadvantages of the tall structure

Answer 10

1) creates a segregation between the higher and lower parts of the organisation
2)Long chain of command
3)Messages=distored

Question 11

List 2 advantages of the flat structure

Answer 11

1) Feels like a team
2)quicker communication

Question 12

List 2 disadvantages of the flat structure

Answer 12

1)More likely to be unorganised
2)Mistakes

Question 13

List 2 advantages of the matrix structure

Answer 13

1) Allows a good communication
2)Motivation

Question 14

List 2 disadvantages of the matrix structure

Answer 14

1)Unclear who immediate manager is
2)Potential conflicting messages between the function and project manager

Question 15

List 2 advantages of centralised

Answer 15

1)Decisions are for the good of the company
2)senior manager should be experienced

Question 16

What type of organisational structure has many tiers of responsibility?

Answer 16

Hierarchical organisational structure

Question 17

Paper - sampled matieral

Supervisors immediate superior:

Section A - Multiple choice - Question 6

1 mark

Answer 17

A manager

Manager is above in hierarchal system to supervisors

Question 19

Define accountibility

Answer 19

the requirement to be answerable for the quality and quantity of work done/not done

Question 20

Define empowerment

Answer 20

workers = make their own decisions & work autonomously

Question 21

What organisational structure is more likely to contain empowerment?

Answer 21

Decentralised

Question 22

Define net cash flow

Answer 22

the difference of the cash inflow and cash outflow