LO4

Question 1

Types of incidents and emergencies (10)

Answer 1

Accidents
Exposure to infection
Exposure to chemicals
Spillages
Intruders
Aggressive and dangerous encounters
fire
floods
loss of water supply
other critical incidents

Question 2

How can accidents be caused? (3)

Answer 2

poorly maintained areas or equipment

lack of mobility and awareness of potential hazards

poor working practices

Question 3

consequences of poorly maintained areas or equipment

Answer 3

electrical injuries
scalds from hot water

Question 4

examples of lack of mobility and awareness

Answer 4

children

residents with dementia

Question 5

Risk factors to exposure to infections

Answer 5

weakened immune systems might mean individuals are more susceptible to bacterial infections such as MRSA and food poisoning

poor environmental conditions such as poor ventilation

poor working practices such as poor personal hygiene

Question 6

How might someone be exposed to chemicals?

Answer 6

not thoroughly sterilising equipment or aids

spills

Question 7

What could be spilled?

Answer 7

bodily fluids and waste

Question 8

How might intruders gain access to buildings?

Answer 8

poor maintenance such as broke windows and poor locks

Question 9

What are the consequences of intruders?

Answer 9

could access electronic records ands info
loss of belongings - financial loss

Question 10

Consequences of dangerous encounters

Answer 10

bruised eye if hit
fall down stairs
bites

Question 11

Why might a flood happen?

Answer 11

careless mistakes - leaving baths on

lack of maintenance checks

Question 12

Consequences of floods

Answer 12

diseases can spread
belongings damaged
people having to relocate
financial loss

Question 13

Responses to incidents and emergencies (4)

Answer 13

Report
Evacuation procedures
follow up review of critical incidents and emergencies
report to relevant authorities

Question 14

When reporting incidents what must be included?

Answer 14

Name of ill/injured person
Date, time and place
details of injury
treatment

Question 15

ACT FAST (fire safety)

Answer 15

Act fast, do not panic, fire alarm
Control and contain fire if trained
Telephone fire brigade
Follow emergency procedure
Assist in ensuring everyone is in a safe place, outside
Support others to ensure no one stays behind or goes back
Try to remain calm - wait until fire brigade tells you it is safe to return

Question 16

What should a follow up review of critical incidents and emergencies involve? (3)

Answer 16

Counselling and support to witnesses and casualties

Health and welfare monitored by employers

Implementing actions from findings of reviews

Question 17

Response to aggressive and dangerous encounters (6)

Answer 17

be calm, ask to leave

Speak firmly

Alert other staff

Keep service users away from incident

Call police if they refuse to leave

Keep yourself safe

Question 18

3Ps for a first aider

Answer 18

preserve life
prevent further injury
promote recovery

Question 19

What must first aiders do when they come across an accident (DRS ABC)

Answer 19

Danger checks - moving traffic, chemicals, people

Response assessment - assess all casualties and check if they are conscious

Shout for help - call an ambulance, if someone else does it make sure they come back and tell you

Airway checks - check if it is open and not blocked

Breathing checks - if they are breathing place them in the recovery position, if they are not start CPR (IF TRAINED)

Circulation checks - measure pulse

Question 20

responsibilities of a first aider (6)

Answer 20

assess for danger
keep themselves and the area safe
prevent further harm
maintain dignity and respect
get help
stay with the individual until help arrives

Question 21

How to assess for danger

Answer 21

look around, see if there is traffic, electrical current etc

Question 22

How do first aiders keep themselves safe?

Answer 22

remove hazards such as knives, chairs.

Question 23

How do first aiders prevent further harm?

Answer 23

check if they are conscious, check if airway is open, do they have a pulse.

Administer appropriate first aid, cold water for burns etc

Question 24

How do first aiders preserve dignity and respect?

Answer 24

send spectators away, cover body parts

Question 25

what should employers do for first aid provision?

Answer 25

Risk assess to identify the level of provision needed
provide appropriate first aid equipment and facilities
train staff
record accidents
provide enough first aiders for the number of people in the setting