lob Flashcards

(26 cards)

1
Q

What is a financial institution?

A

Company that manage, save, borrow, or invest money, like banks, credit unions, or insurance companies.

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2
Q

What are examples of financial institutions?

A

Bank of England
Banks
Building societies
Credit unions
National Savings and Investments
Insurance companies
Pension companies
Pawnbrokers
Payday loan companies

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3
Q

What are the advantages and disadvantages of banks?

A

Advantages: Offer various services like saving and credit.
Disadvantages: May charge high fees and interest.

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4
Q

How are building societies different from banks?

A

Owned by members, not shareholders.
Often provide better rates for savings and loans.

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5
Q

What are payday loans, and why should they be avoided?

A

Short-term loans with high-interest rates.
Risk of falling into a debt cycle.

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6
Q

What are the five methods of communicating with banks?

A

Branch banking
Online banking
Telephone banking
Mobile banking
Postal banking

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7
Q

What are the advantages and disadvantages of branch banking?

A

Advantages: Personalized service, in-person advice.
Disadvantages: Restricted to branch hours.

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8
Q

What are the advantages and disadvantages of online banking

A

Advantages: 24/7 access, convenient.
Disadvantages: No cash deposits, security risks.

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9
Q

What are the pros and cons of mobile banking?

A

Advantages: Easy access via smartphone, 24/7 availability.
Disadvantages: Requires internet; potential security risks.

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10
Q

What are the pros and cons of postal banking?

A

Advantages: Traditional, no need for internet.
Disadvantages: Slow and less secure.

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11
Q

Why is consumer protection important in personal finance?

A

Prevents financial institutions from exploiting consumers.
Ensures fair treatment and safe practices.

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12
Q

What is the role of the Financial Conduct Authority (FCA)?

A

UK organization that makes sure financial companies, like banks follow the rules to protect customers .

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13
Q

What is the Financial Ombudsman Service (FOS)?

A

organization that helps solve problems between customers and banks if something goes wrong

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14
Q

What is the Financial Services Compensation Scheme (FSCS)?

A

organization that protects your money by paying you back if a bank, insurer, or other financial company get bankrupt.

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15
Q

What is the Office of Fair Trading?

A

organization that used to make sure businesses treated customers fairly.

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16
Q

What does consumer credit legislation regulate?

A

Ensures fairness and prevents exploitation in credit agreements.

17
Q

What services does Citizens Advice provide?

A

Free advice on debt, benefits, banking, pensions, and insurance.

18
Q

What is an Independent Financial Advisor (IFA)?

A

Provides expert advice on financial products like mortgages and pensions.
Must be qualified and regulated.

19
Q

What do price comparison websites do?

A

Help compare the cost of goods and services across providers.

20
Q

What is debt counselling?

A

Offers advice and tools to manage and reduce debt effectively.

21
Q

What is an Individual Voluntary Arrangement (IVA)?

A

A formal agreement to repay debts over time, managed by an insolvency practitioner.

22
Q

What is bankruptcy?

A

A legal process to resolve debts when they cannot be repaid.
May involve losing assets and affects credit history.

23
Q

Advantaged and disadvantage of citizen advice

A

Advantage:
Free service
Disadvantage:
Trained volunteers may have limited information about topic

24
Q

Advantage and Disadvantage of IFA

A

Adv:
Advice is given by a professional
Dis:
Services are money

25
Advantage and Disadvantage of debt counselling
Adv: Advice given by professional Dis: Only gives information about debt
26
Advantage and Disadvvantge of IVA's bankruptcy
Adv: Helps manage debt repayment Dis: Affects credit score