LPO test 2

Question 1

Types of teams

Answer 1

Functional, Cross-functional, Self-managed

Question 2

Functional Team

Answer 2

organized around a specific business funtion

Question 3

Cross-funtional team

Answer 3

people from different functional areas, temporary

Question 4

Self-managed team

Answer 4

independent, more casual structure

Question 5

Reliance

Answer 5

amount of dependance on members on a team

Question 6

Membership Stability

Answer 6

how often people leave/join the team

Question 7

Task Consistency

Answer 7

how often does the task change

Question 8

Proximity

Answer 8

how close locationally are the members on the team

Question 9

Capability

Answer 9

does the team have the right mix of knowledge and skills

Question 10

Similarity

Answer 10

how similar are the expertises of the members

Question 11

Cooperation

Answer 11

possession of the right beliefs about the team

Question 12

Cognition

Answer 12

possession of shared understanding about roles, vision and priorities

Question 13

Communication

Answer 13

communicating effectively with member of the team

Question 14

Coordination

Answer 14

having necessary teamwork behaviours

Question 15

Coaching

Answer 15

the team leader is showing leadership skills

Question 16

Conditions

Answer 16

the team operates towards performance

Question 17

Is conflict constructive?

Answer 17

psychological safety, team composition, status of person disagreeing, how conflict is handled

Question 18

conflict management styles

Answer 18

avoiding, yielding, forcing, compromising, collaboration

Question 19

Know your team

Answer 19

conflict is normal, address interpersonal issues privately, surface concerns early

Question 20

Know yourself

Answer 20

psychological safety, frame disagreements at the problem not the person, choose team wisely

Question 21

distributive negotiation

Answer 21

aiming to divide amount of resources

Question 22

integrative negotiation

Answer 22

work together to find mutually beneficial solution

Question 23

BATNA

Answer 23

Best Alternative To Negotiated Agreement

Question 24

ZOPA

Answer 24

Zone Of Possible Agreement

Question 25

Prepare to Negotiate

Answer 25

issues, positions, interests

Question 26

Issues

Answer 26

specific topics that need to be addressed

Question 27

Positions

Answer 27

explicit demands on each topic

Question 28

Interests

Answer 28

reasons behind each position

Question 29

Diversity improves performance...

Answer 29

very little

Question 30

Benefits of Diversity

Answer 30

Creativity/Innovation, Better decision making, Solving complex problems, Retaining valued employees

Question 31

Creativity/Innovation

Answer 31

a wider range of perspectives (ex. 1700 companies were studied, the ones with diverse teams had more innovation in their products

Question 32

Better decision making

Answer 32

reducing bias (ex. jury trials, teams with more diversity made more accurate decisions)

Question 33

Solving complex problems

Answer 33

different expertise/experiences (ex. venture capitalists, diverse teams were seen as more profitable)

Question 34

Retaining valued employees

Answer 34

people can see their value in the team, reduces turnover, people feel valued

Question 35

Potential Challenges to Overcome

Answer 35

lower levels of trust, harder to build consensus, worse team cohesion, more perceptions of conflict

Question 36

Lower levels of trust

Answer 36

we trust people similar to ourselves

Question 37

Harder to build consensus

Answer 37

different expertise- not bad but takes more time to find a solution

Question 38

Worse team cohesion

Answer 38

no evidence of downsides, but it strengthens norms of the teams

Question 39

More perceptions of conflict

Answer 39

3 groups of interns were given the same instructions that had the same amount of conflict in them, diverse teams saw more conflict

Question 40

The relationship between diversity and performance depends on...

Answer 40

Framing, task complexity, time, structure

Question 41

Framing

Answer 41

Adding diversity because everyone is doing it, access to markets or for learning (for learning firms improved performance the most)

Question 42

Task complexity

Answer 42

diverse teams excel here

Question 43

Time

Answer 43

it takes more time for a diverse team to feel comfortable (ex. surgery teams stayed together and had a better overall success rate)

Question 44

Structure

Answer 44

different kinds of teams

Question 45

heterogenous teams

Answer 45

lots of diversity

Question 46

cultural fault line teams

Answer 46

half and half

Question 47

token team

Answer 47

mostly one group and one diverse person

Question 48

homogenous team

Answer 48

all the same

Question 49

Why do we reject feedback?

Answer 49

desire to be accepted as I am vs desire to learn and grow

Question 50

Challenges in global teams

Answer 50

Coordination, Coaching, Cognition, Communication