M Now Ch 10 Flashcards

1
Q

Motivation

A

The concern with what activates human behavior, what directs this behavior toward a particular goal, and how this behavior is sustained.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Equity Theroy

A

Motivation theory based on the idea that people want to be treated fairly in relationship to others.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Inequity

A

Perception of a person that his or her job inputs and outcomes are less than the job inputs and outcomes of another person.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Hierarchy of Needs

A

Theory that individuals are motivated to satisfy a number of needs and that money can directly or indirectly satisfy only some of these needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Physiological Needs

A

Needs of the human body that must be satisfied in order to sustain life.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Job Enlargement

A

The practice of giving an employee more of a similar type of operation to perform.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Job Rotation

A

The practice of periodically rotating job assignments within the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Job Enrichment

A

The practice of upgrading a job by adding motivators.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Expectancy Approach

A

Motivation theory based on the idea that employees will measure the outcomes expected from their performance against how much effort they perceive is required to achieve that performance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Punishment

A

Negative consequence as a result of undesirable behavior.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Job Satisfaction

A

An individual’s general attitude about his or her job.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Organizational Morale

A

An individual’s feeling of being accepted by, and belonging to, a group of employees through common goals, confidence in the desirability of these goals, and progress toward these goals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

20-30 %

A

James found that hourly employees could keep their jobs by using approximately [..%] of their ability.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

The need for achievement by McClelland

A

The desire to do something better or more efficiently than it has been done before- to achieve.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Satisfaction Commitment Organization

A

In other words, if management could keep all their workers happy, good performance will increase.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly