M1 Flashcards

(43 cards)

1
Q

Things a manager should do before and after deciding to produce and sell a bike:

A

○ Analyze Needs
○ Determine Wants
○ Identify Competition
○ Predict Designs
○ Determine Where
○ Decide Promotion
○ Estimate Price
○ Provide Service

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2
Q

Marketing is important to:

A
  • Consumers
  • To your job
  • Innovation and standard of living
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3
Q

Performance of activities that accomplish objectives by anticipating customer or client needs and directing a flow of need- satisfying goods and services from producer to a customer or client.

A

Marketing

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4
Q

Marketing Key Characteristics

A

○ Profit and Nonprofit
○ More Than Persuasion
○ Begins with Needs
○ Doesn’t Do It Alone
○ Involves Exchanges
○ Builds Relationships

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5
Q

Nonprofit in marketing operates through

A

Sponsorships

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6
Q

Macro-Marketing key characteristics

A

○ Emphasis Is on Whole System
○ Every Society Needs It
○ Matches Producers and Consumers

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7
Q

Types of Marketing Discrepancies

A

○ Discrepancy of Quantity
○ Discrepancy of Assortment

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8
Q

occurs when the quantity produced by
manufacturers doesn’t match the quantity
desired by consumers.

A

Discrepancy of Quantity

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9
Q

arises when consumers want a variety of
products or services, but producers offer
only a limited range (example: brands)

A

Discrepancy of Assortment

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10
Q

Types of Marketing Separations

A

● Spatial Separation
● Separation in Time
● Separation of Information
● Separation in Values
● Separation of ownership

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11
Q

refers to the physical distance between the
producer and the consumer.

A

Spatial Separation

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12
Q

occurs when there is a gap between the
time products are produced and the time
they are needed by consumers.

A

Separation in Time

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13
Q

refers to the lack of communication or
information flow between producers and consumers. It involves difficulties in conveying information about product availability, features, or prices.

A

Separation of Information

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14
Q

occurs when there’s a mismatch between
the value of the product to the consumer and the perceived value from the producer’s perspective.

A

Separation in Values

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15
Q

when there is a gap between who legally owns a product and who has it in their possession

A

Separation of ownership

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16
Q

Universal Functions of Marketing

A
  • Buying
  • Selling
  • Transporting
  • Storing
  • Standardization & Grading
  • Financing
  • Risk taking
  • Market information
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17
Q

Raw products

A

Buying

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18
Q

From producer to consumer

19
Q

Keeping products in a good condition (example: warehouses)

20
Q

Quality Control

A

Standardization & Grading

21
Q

Profit, investment, and etc/

22
Q

Letting Consumers know the benefits of the product/service

A

Market Information

23
Q

Who Performs Marketing Functions?

A
  • Producers
  • Consumers
  • Intermediaries
  • Collaborators
24
Q

Who are the Intermediaries?

A
  • Wholesalers
  • Retailers
  • Other Specialists
25
Who are the Collaborators?
- Internet Service Providers (ISPs) - Transport firms - Product Testing Firms - Research Firms - Ad Agencies
26
Types of Economic Systems
- Command Economy - Market-Directed Economy
27
Government officials decide about production and distribution
Command Economy
28
Command Economy may work well if
- Economy is simple - Little Variety - Adverse Conditions (calamities)
29
- Adjusts itself - Price is Value measure - Freedom of choice - Government's role is limited - Public Interest groups
Market-Directed Economy
30
Simple Trade Era Focus
Sell surplus
31
Sell Surplus
Simple Trade Era
32
Production Era Focus
Increase Supply
33
This era's focus is to increase supply
Production Era
34
Sales Era focus
Beat competition
35
This era's focus is to beat competition
Sales Era
36
This era's focus is to coordinate and control
Marketing Department Era
37
Marketing Department Era Focus
coordinate and control
38
Marketing Company Era Focus
Long-Run Customer Stisfaction
39
This era's focus is long-run customer satisfaction
Marketing Company Era
40
Triple Bottom Line (TBL)
- People (Social Responsibility) - Planet (Environmental Responsibility) - Profit (Economic Responsibility)
41
Customer Value Benefits
- Functional - Emotional - Life-changing
42
Customer Value Costs
- Monetary - Inconvenience
43