M1:EER

Question 1

refers to the relationship between employer and employees in an organization

Answer 1

Employer-Employee
Relationship (EER)

Question 2

ACCORDING TO _________ the term employer-employee relations refer to the whole field of relationships among people, human relationship that exist because of the necessary collaboration of men and women in the employment process of modern industry

Answer 2

Dale Yoder

Question 3

EMPLOYER-EMPLOYEE RELATIONS CAN EITHER BE

Answer 3

good
bad

Question 4

Five Characteristics of a Good Employer-Employee Relationship

Answer 4

1. MUTUAL RESPECT
2. MUTUAL RELIANCE
3. OPENNESS AND COMMUNICATION
4. SUPPORT
5. GRATITUDE

Question 5

No boundaries are crossed, inside and outside the workplace

Answer 5

mutual respect

Question 6

The workplace is relaxed and there is no sense of imposition of authority and creation of silos

Answer 6

mutual respect

Question 7

• The employer relies on
  the employee to do their
  job well for the benefit of
  the business.
• Employees expect on the
  employer to treat them
  fairly and pay them
  equitably.

Answer 7

mutual reliance

Question 8

the key to healthy working
environment

Answer 8

openness and transparency

Question 9

Employers should build a space of openness and honesty by asking employees about their

Answer 9

lives
families
interest

Question 10

important for situations sensitive to the company. When there is family emergency, employees should inform their employers and should be understanding and supportive to their employees.

Answer 10

openness and communication

Question 11

Employers must build up their employees to be grow while working with them.

Answer 11

support

Question 12

The abilities when hired should not be the same set and level of skills they had in the long run, or else the employee is left behind to stagnate

Answer 12

support

Question 13

Employers must invest in the success of their employees and should understand them of their aspirations in life.

Answer 13

support

Question 14

must exist both sides of the relationship

Answer 14

gratitude

Question 15

Employer should recognize and appreciate exceptional effort from their employees. When employees receive little or no appreciation it may cause them to feel frustrated and apathetic with their work which results to unproductiveness.

Answer 15

gratitude

Question 16

IMPORTANCE TO HAVE GOOD EMPLOYER-EMPLOYEE RELATIONSHIPS?

Answer 16

• drives productivity
• creates a culture of understanding
• fosters loyalty
• speeds to the business growth

Question 17

OFTEN THE CORE OF BAD EMPLOYEREMPLOYEE RELATIONS

Answer 17

disputes

Question 18

Disputes in employer-employee relations causes

Answer 18

strikes
lockouts
chaos

Question 19

Disputes in employer-employee relations

Answer 19

• economic causes
• psychological causes
• organizational causes
• social causes
• political causes

Question 20

• poor wages and poor working
  conditions.
• unauthorized deduction from
  wages,
• absence of promotional
  opportunities,

Answer 20

economic causes

Question 21

• lack of fringe benefits,
• dissatisfaction with job
  evaluation and performance
  appraisal methods and
• faulty incentive schemes.

Answer 21

ECONOMIC CAUSES

Question 22

• lack of job security,

Answer 22

psychological causes

Question 23

• non-recognition of
  merit and
  performance,

Answer 23

psychological causes

Question 24

authoritative
administration

Answer 24

psychological causes

Question 25

poor organizational culture

Answer 25

psychological causes

Question 26

poor interpersonal relations

Answer 26

psychological causes

Question 27

Faulty communication system

Answer 27

organizational causes

Question 28

non-recognition of trade union

Answer 28

organizational causes

Question 29

dilution of supervision and command

Answer 29

organizational causes

Question 30

violation of collective agreements

Answer 30

organizational causes

Question 31

*Industry Developments *Technological Advancements *Economic Imbalances due to systemic changes

Answer 31

social causes

Question 32

* Extremely political nature of trade unions, * creation of multiple trade unions and * emergence of rivalry among these unions *Unfavorable bureaucratic developments

Answer 32

political causes

Question 33

economic causes

Answer 33

* poor wages and poor working conditions. * unauthorized deduction from wages, * absence of promotional opportunities, * lack of fringe benefits, * dissatisfaction with job evaluation and performance appraisal methods and * faulty incentive schemes.

Question 34

psychological causes

Answer 34

* lack of job security, * non-recognition of merit and performance, * authoritative administration, * poor organizational culture and * poor interpersonal relations.

Question 35

organizational causes

Answer 35

* Faulty communication system, * non-recognition of trade union, * unfair practices, * violation of collective agreements, * dilution of supervision and command,

Question 36

social causes

Answer 36

*Industry Developments *Technological Advancements *Economic Imbalances due to systemic changes

Question 37

political causes

Answer 37

* Extremely political nature of trade unions, * creation of multiple trade unions and * emergence of rivalry among these unions *Unfavorable bureaucratic developments

Question 38

Guiding Principles for a Sound Employer-Employee Relations

Answer 38

- sound human resource policies - constructive attitude - collective bargaining - participative management - responsible unions

Question 39

An organization with a clear and transparent human resource policies of compensation, promotion, transfer create better employer-employee relations than those who do not disclose clear policies to its staff and top management.

Answer 39

sound human resource policies

Question 40

* It is the responsibility of both trade unions and management to respect and trust each other’s decision and works positive attitudes towarsd each other

Answer 40

constructive attitudes

Question 41

important building blocks of the organization

Answer 41

employees and leaders

Question 42

between employers and employees should be important negotiation process between the two parties involved.

Answer 42

collective bargaining

Question 43

The element of belongingness and participation in decision making provides confidence on their employers and easier to win employee s loyalty resulting to better production process.

Answer 43

participative management

Question 44

* Unions should also adopt responsible attitude towards employeremployee relations. * A holistic perspective

Answer 44

responsible unions

Question 45

* ensure reasonable wages, satisfactory working conditions, opportunities for training and development. * It is necessary that there should be a genuine concern for the welfare and betterment of working class.

Answer 45

employee welfare

Question 46

* Employer-employee relations can be made better if they adopt simple and faster grievance redressal procedures. * This develops cordial relations among employees to their employers.

Answer 46

grievance procedure