M1 Reviewer Flashcards
(25 cards)
How does one establish an effective value system in communication?
You build it by always being honest, respectful, and consistent. Show integrity by meaning what you say and listening carefully. Over time, this creates trust and strong, meaningful communication.
Does the efficacy of transmission of message depend on the mode of communication?
Yes, it does. Different modes suit different messages. A text might be fine for quick info, but serious topics need calls or face-to-face talks where tone and emotion can be fully understood.
How do you differentiate the types of communication in relation to mode?
Modes are the ways we send messages: verbal uses speech, non-verbal uses gestures, written uses text, and visual uses images or symbols. Choosing the right mode helps the message hit better.
How do you differentiate the types of communication in relation to context?
Context is the situation around the communication. Intrapersonal is self-talk, interpersonal is between two people, group communication is with several, public is to a crowd, and intercultural crosses cultures.
Explain the disparity between formal and informal communication.
Formal communication follows structure—like emails, memos, and meetings. It’s professional.
Informal communication is casual, like chatting with friends or coworkers. The difference is in tone, rules, and setting.
Of the four approaches employed in formal organization, which do you think is viable?
The human relations approach is best because it values people over just tasks. When workers feel respected, communication flows better, teamwork improves, and the whole organization becomes stronger.
Would disclosing vital information ever be considered justifiable?
Yes, especially if it prevents serious harm or saves someone. Ethics may require breaking confidentiality when safety or major well-being is at risk, but it should be done carefully and responsibly.
How can the principles of effective communication be applied in real-life settings?
We apply them by being clear, listening well, respecting others’ views, and adjusting our style depending on the audience and situation. It improves daily conversations, teamwork, and conflict resolution.
How can one observe ethics in communication?
By being truthful, respectful, and careful not to spread false or harmful information. It also means protecting private information and being fair and kind when delivering difficult messages.
What are the forms of communication? Explain.
Verbal (spoken words), non-verbal (body language, facial expressions), written (letters, emails), and visual (pictures, graphs). Each form has strengths, and sometimes mixing them makes communication stronger.
In what way can audio communication be more effective than video communication?
Audio can make people focus better on words without being distracted by visuals. It’s easier to use on-the-go, more flexible, and ideal when internet is poor or visual information isn’t needed.
Can one be clear without being coherent?
Yes. Someone can use simple, easy words, but if the ideas jump around without order, it’s not coherent. Clarity is about understanding parts, coherence is about how parts connect into a full message.
How is effective written communication achieved by being courteous?
Courtesy builds a respectful tone. It makes readers more willing to listen, even to criticism. Polite writing prevents misunderstandings and keeps relationships positive even during tough conversations.
When communication varies in mode or form, should people only select what works for them and ignore the others?
No, they should adapt. Different situations and people need different modes. Sticking to just one style limits effective communication and risks being misunderstood.
When is confidential information considered confidential?
When the person sharing it expects it to stay private. This includes personal, medical, business, or legal information. Protecting confidentiality builds trust and shows responsibility.
Is intercultural understanding a pre-requisite to being an effective communicator?
Yes, because culture shapes how people express themselves and interpret messages. Without understanding cultural differences, messages can be misunderstood, causing confusion or even offense.
Why is knowing your audience significant in oral communication? How does it aid the speaker?
It helps the speaker tailor their language, tone, and examples so the audience connects and understands better. Knowing the audience keeps communication clear, relatable, and more persuasive.
In what way do verbal and non-verbal communication interplay in achieving successful communicative intent?
They support each other. Matching words with the right tone, gestures, and expressions makes messages believable. If verbal and non-verbal cues clash, it confuses people or weakens the message.
Differentiate high context and low context.
High-context cultures rely on indirect communication, shared experiences, and non-verbal cues. Low-context cultures prefer direct, clear, and detailed communication with less need for background knowledge
Differentiate sequential and synchronic.
Sequential cultures prefer doing tasks one-by-one with schedules and deadlines. Synchronic cultures see time as flexible, handling several tasks at once and valuing relationships over strict timelines.
How do we successfully achieve intercultural communication?
By being open, respectful, and willing to learn about differences. Listening carefully, avoiding stereotypes, and adjusting our communication style helps bridge cultural gaps and build better connections.
Differentiate affective and neutral.
Affective cultures express emotions openly and visibly. Neutral cultures control and limit emotional expression, especially in public or work settings, to maintain professionalism or harmony.
Cite distinct differences between intra and inter (personal) communication.
Intrapersonal communication is internal—like thinking or reflecting. Interpersonal communication involves others—like conversations, arguments, or teamwork. Both are important for personal growth and relationships.
Why is context pertinent in communication?
Because it shapes how messages are sent and received. Context includes the situation, relationship, and cultural background, all of which influence the meaning and interpretation of what’s said.
